carbar Anmeldelser 

207
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Service has been great from the team, efficient process, but quality of the car not as pictured / advertised or for the price paid. Car is missing hubcaps, was dirty on pick-up and not properly cleane... Se mere

Bedømt til 5 ud af 5 stjerner

The whole process from initial contact to car hire was incredibly easy with great team members. I expected the process to be cumbersome - akin to borrowing your dad’s car as a teenager!! The hig... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Wow! What a refreshing experience dealing with SJ at Carbar in Nunawading, Victoria. Not your typical car salesman. Was friendly with open conversation when he was demonstrating the car to us and e... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Experience was effortless. Approval - Fast, communication was great. Vehicle Handover/Pickup - Super efficient, fast, friendly on time no delays. I would highly recommend and I have recommended to... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leasingservice
  2. Bilforhandler

Skrevet af virksomheden

carbar helps you to get a car on your terms, in a way that best suits your needs today. In just a few clicks, you can sell, subscribe or buy a car online at your convenience. Fancy seeing the car and driving it away. Simply book a viewing online and visit us in Brisbane, Melbourne or Sydney. Sell, subscribe and buy at http://www.carbar.com.au


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

207 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(207)

18 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great experience, great car!

From the prompt response to my enquiry, to organising a test drive, trading in my existing vehicle & then purchasing a fabulous car - the Carbar team made the process a very positive experience. Shoutout to Errol & SJ for their assistance. Happy to recommend Carbar!

3. november 2023
Bedømt til 5 ud af 5 stjerner

Talk about under-promise and over-deliver!

Talk about under-promise and over-deliver! I wasn't expecting to be able to pick up my vehicle until the 23rd November, and was notified that I could pick it up yesterday.
The chap who did the pick up for me was super-friendly and helpful, as have been all who I have dealt with from the subscriptions team.
Very impressed!

15. november 2023
Bedømt til 5 ud af 5 stjerner

Easy and flexible subscription

Easy and flexible subscription, great communication, excellent customer service, quick and easy process.
Ben, Emily and Kosta were very professional and helpful. Well done!

10. november 2023
carbar-logo

Besvarelse fra carbar

Hi Dijana,
Thank you for taking the time to provide your feedback to us, that's wonderful to hear! We'll be sure to pass this onto our team, and we wish you safe travels.
-the team at carbar.

Bedømt til 5 ud af 5 stjerner

I had a good experience with Carbar

I had a good experience with Carbar. The team member we delt with, Nathan, was super helpful and organized everything smoothly and kept in touch with us throughout the process and made sure that everything happened quickly and smoothly for us.

3. november 2023
Uopfordret anmeldelse
carbar-logo

Besvarelse fra carbar

Amazing to hear, thanks Kathleen!
We'll be sure to pass this onto Nathan, and we're so thrilled to hear about your experience.
Thank you for taking the time to provide your feedback to us, and we wish you safe travels!
-the team at carbar.

Bedømt til 5 ud af 5 stjerner

I have had a wonderful experience with…

I have had a wonderful experience with Carbar, they are truly brilliant to work with and found me just the right vehicle to suit my needs.

I cannot recommend them highly enough for the seamless communication and delivery of service.

19. oktober 2023
carbar-logo

Besvarelse fra carbar

Hi Catherine,
Thank you for taking the time to provide your feedback to us, it is very much appreciated!
We are thrilled to hear about this experience and we wish you safe travels.
-the team at carbar.

Bedømt til 5 ud af 5 stjerner

Great Start

Very simple to subscribe. Good communication and delivered on time without any issues.

26. oktober 2023
carbar-logo

Besvarelse fra carbar

Hi Keith,
This is great to hear, thank you!
We appreciate your feedback and we wish you very safe travels.
-the team at carbar.

Bedømt til 5 ud af 5 stjerner

Positive experience, helpful efficient staff.

I found the whole process was smooth and efficient. The staff were friendly, helpful and answered any queries clearly and concisely. I was kept updated on the progress of my claim. Consideration was given to my car dealer of choice but was advised of the reasons it may not be possible. I was fully informed of the process which meant I did not have unrealistic expectations. It was a much simpler process than I expected. The staff were there to help, not hinder. Thank you Janelye!

18. oktober 2023
Uopfordret anmeldelse
carbar-logo

Besvarelse fra carbar

We're so thrilled to hear about this experience and we're happy to hear our team was able to support your needs.
We hope you're enjoying your new vehicle and we wish you safe travels!
-the team at carbar.

Bedømt til 4 ud af 5 stjerner

Love my Hyundai EV

Love my Hyundai EV, with thanks for the great service SJ. I would recommend your services to anyone buying a car.

9. oktober 2023
Uopfordret anmeldelse
carbar-logo

Besvarelse fra carbar

Amazing news, Carmel!
We hope you're enjoying the EV experience and we will be sure to pass on your feedback to SJ.
Take care and safe travels!
-the team at carbar.

Bedømt til 5 ud af 5 stjerner

Wow - great service

Wow! What a refreshing experience dealing with SJ at Carbar in Nunawading, Victoria. Not your typical car salesman. Was friendly with open conversation when he was demonstrating the car to us and explained all he knew about the car, which seemed genuine. He kept in contact with us regularly right up until he delivered it to us directly in Regional Victoria! We bought a used Subaru which we had inspected by Subaru in Seymour and it came back with a clean bill of health and they said it is a quality vehicle.
Thanks again SJ. Would be happy to deal with you again. Stuart & Karen

22. september 2023
Uopfordret anmeldelse
carbar-logo

Besvarelse fra carbar

Amazing news, thank you Stuart & Karen!
We appreciate your feedback and we'll be sure to pass this onto SJ.
We're thrilled to hear about your experience and we wish you the very safest travels. Enjoy those new wheels!
-the team at carbar.

Bedømt til 5 ud af 5 stjerner

Overall great experience

Overall great experience.
A hassle free experience

9. august 2023
carbar-logo

Besvarelse fra carbar

Thank you for your feedback, Dilshank!
Take care & safe travels.
-the team at carbar.

Bedømt til 5 ud af 5 stjerner

Friendly service

Easy transaction for receiving the car..

13. juli 2023
carbar-logo

Besvarelse fra carbar

Hi Joanne,
Thank you for taking the time to provide your feedback, it is much appreciated!
We wish you safe travels.
-Kirsty & the team at carbar.

Bedømt til 4 ud af 5 stjerner

Car swap

Nice and professional

24. juni 2023
carbar-logo

Besvarelse fra carbar

Hi there,
We're thrilled to receive your feedback, thank you!
We wish you safe travels.
-Kirsty & the team at carbar.

Bedømt til 5 ud af 5 stjerner

Thank you CarBar Melbourne

From the start Ben was super helpful and explained the process clearly and was in contact regularly from the moment I signed up until I received my car.

The car was delivered to my home on the date promised. Everything was explained to me and in minutes I had the keys in my hand and I was good to go!

Thank you to Ben and the CarBar team for getting me sorted. I am absolutely stoked!

22. juni 2023
carbar-logo

Besvarelse fra carbar

Thank you very much for your feedback, we'll be sure to pass this onto Ben! We think he's pretty great too.
We wish you all the best and safe travels.
-Kirsty & the team at carbar.

Bedømt til 1 ud af 5 stjerner

Hidden fees! Read contract with LAWYER!

I recently had the unfortunate experience of dealing with Carbar, and I must say that it was nothing short of a nightmare. From the moment I engaged with this company, I was bombarded with hidden fees and unexpected charges that left me feeling frustrated and deceived. While I understand that businesses need to make a profit, the way Carbar operates is simply unacceptable.

First and foremost, Carbar's pricing structure is intentionally opaque, making it nearly impossible to decipher the true cost of their services. Instead of providing transparent information upfront, they rely on hidden fees to nickel-and-dime their customers. This lack of transparency is not only deceitful but also leaves customers feeling cheated and taken advantage of.

Adding insult to injury, Carbar's customer service is virtually non-existent. When I attempted to clarify the fees and charges on my bill, I was met with dismissive and unhelpful representatives who seemed more interested in deflecting blame than addressing my concerns. It was clear that Carbar has no interest in fostering positive customer relationships or providing a satisfactory resolution.

What truly astounded me was the sheer audacity of Carbar to introduce additional fees throughout the duration of my interaction with them. Each time I thought I had finally paid for all the necessary services, a new surprise charge would materialize out of thin air. It seemed as though Carbar had perfected the art of hidden fees, consistently finding creative ways to drain my wallet without my knowledge or consent.

Furthermore, Carbar's advertising and promotional materials are deliberately misleading. They lure customers in with promises of affordable rates and hassle-free experiences, only to blindside them with a barrage of undisclosed fees. It is deeply frustrating to be enticed by false advertising, only to discover that the reality of dealing with Carbar is far from what was initially promised.

The lack of transparency and abundance of hidden fees with Carbar only serve to erode trust and tarnish their reputation. Customers should be able to make informed decisions without constantly worrying about being blindsided by unexpected charges. Carbar's business practices are not only unethical but also extremely frustrating for anyone seeking a transparent and fair transaction.

In conclusion, my experience with Carbar was nothing short of a nightmare. The constant barrage of hidden fees, the dismissive customer service, and the overall lack of transparency make Carbar a company to be avoided at all costs. I strongly urge anyone considering their services to think twice and explore alternative options that prioritize honesty, integrity, and fair pricing.

12. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst experience ever

I am with this company for two vehicles because it was (WAS) the best option for me.

I have had one Audi S3 which the engine blew up on because of their mechanic failing to change spark plugs and it breaking in the engine bay. (50,000 kilometres)

They replaced it with another Audi S3 which the transmission failed on at only 45000 kilometres.

That Audi was replaced with a mustang that I eventually got tired of because I took it back 3 times to them saying it had transmission faults in the learning computer, it went unheard they told me it was normal and tried to made me think I was crazy.

When I returned the mustang and took a 4th vehicle a Hyundai, they waited 3 months and are now trying to charge me for excess kilometres on the mustang. No contact, when I call them I leave messages nobody calls back. Now they’re threatening me with debt collection for excess kilometres, think they contacted me back? Nope!

This is by far the worst run company, with the worst regard for customer loyalty I’ve ever seen, been with them for over 3 years to be treated like this.

Do not ever ever EVER use CarBar, if you can use anything else, a shopping cart would be better!

22. marts 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Car was in great condition and the ease…

Car was in great condition and the ease of pick up was excellent.

7. marts 2023
carbar-logo

Besvarelse fra carbar

Hi Mirel,
Thank you for taking the time to provide your feedback, we're happy to hear about your experience with us! We appreciate your business and wish you safe travels!
-Kirsty & the team at carbar.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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