After past experience of being ignored when enquiring about placing an order I thought I would try again. Same result. They claim to reply in 12 - 24 hours but in fact don't reply at all.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Order never arrived. Seller never communicated and shut down their facebook page after I tried to contact them there. Ignored phone calls. Just don't waste your time, energy and money with this... Se mere
I have to say that this company is deliberately destroying its own reputation. They never answer your questions, they never get back to you! If you have customers who want to buy your products, you wo... Se mere
Virksomheden har svaret
I have struggled for a while with no internet in my caravan. About a month ago I contacted Darren via their contact page. Received a response asap. He sent me a list of what products are best for... Se mere
Virksomheden har svaret
1,9
Under middel
35 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible service
Have waited 5wks for WiFi, 4 email no reply, received a gifgaf card but no unit or receiver.
Stay away from them. Would definitely not recommend.
30. juni 2022
Besvarelse fra Caravan Tech Stuff
Hi Donald, Looking at your order - you placed this on the 10th June and according to the Royal Mail it was dispatched on the 18th June. Your kit wasn't delivered therefore returned to the Royal Mail until the 30th June when you signed for it.
We totally appreciate 10 days maybe a long time to wait for your product, however, the kits are bespoke to you and your set up requirements.
I have a static caravan with no wifi access
Ihave a static caravan with no mobile telephone availabilty.The caravan site does not have wifi. The amplified antenna / hub combination allows me wifi access for all my devices. The system was easy to intall .
28. juni 2022
Bad customer service
Wanted to return as it did not work in my location, told me they would check the signal in my location but never got back to me and then it was too late to return.
27. juni 2022
Really pleased with the service
Really pleased with the service, questions were answered quickly, and item was delivered when said.
27. juni 2022
Besvarelse fra Caravan Tech Stuff
Thanks Wendy :)
I purchased a caravan things router to…
I purchased a caravan things router to get Wi-Fi in my static caravan, absolutely brilliant and giff gaff pay as you go so not wasting money, well done caravan things
27. juni 2022
Besvarelse fra Caravan Tech Stuff
Thank you Carol ;)
One star only because I can't put none.
One star only because I can't put none.
Ordered a router & paid.
Week later nothing so I got the phone number, never replied to my calls.
Emailed, they replied saying will be delivered by royal mail Tuesday, nothing. Emailed again, replied saying having logistics problems & getting chips.
I emailed again saying want money back to get one from someone that has stock.
Next day they sent me a royal mail tracking number. 2 days later it arrived but didn't work so I returned it & opened a case via PayPal. Caravan things replied saying opening a case was not within their terms etc, I replied its within my consumer right. They then asked me to close the case as router now fixed, I agreed when I get it back. Got it back 2 days later, all lights on to indicate all OK, couldn't try it for a while so closed paypal case. Big mistake!!
When I did try it it didn't work.
I asked for a refund, no reply, asked for refund again by a certain date, no reply. Returned item with letter asking for refund, please do not ignore, no reply, emailed again as I knew the item had been returned & signed for, no reply.
I have now put the matter in my solicitors hands & get a court order which they won't have received as yet.
You can find their phone number on paypal.
It doesn't look like it's a limited company &
The people who sign for returns at the address are Messers Dunn
KEEP AWAY YOU HAVE BEEN WARNED
27. juni 2022
Absolutely brilliant and helped Answer…
Absolutely brilliant and helped Answer all questions before buying
27. juni 2022
Product OK when you eventually get it. A little pricey
Product OK if a little pricey. Buy the parts yourself from Amazon for a fraction of the cost. Replies to messages non existent!
27. juni 2022
I ordered on 15th June was told the…
I ordered on 15th June was told the delivery woukd be within 3-4 days. When I finally got hold of them, my order hasn't even been processed. I am.now waiting for a refund!
There is no contact telephone number either and they are really difficult to get hold of.
23. juni 2022
Very helpful with advice and excellent…
Very helpful with advice and excellent delivery time
18. juni 2022
Still waiting for information on my order.
I ordered my item on the 30/5/22 from Caravan things, I got no information on delivery so I tried to contact them through their chat (this is the only contact) many attempts to contact them, once they replied on chat asking for my order no, I sent it straight away, no reply, continued to try and contact them and eventually on the 6/6/22 they said sorry there is a delay from the manufacturer, that was it, £250 and I still have no clue as to when my order will arrive, disgusting customer support, if you can call it that.
Andy Caldwell.
7. juni 2022
Not impressed
23. maj 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.