Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
At Capture, we specialize in preserving personal memories through professional digitization. From family moments to life’s most meaningful events, we transform your media into digital formats that stand the test of time. Our process ensures your precious items are handled with the utmost care, delivering exceptional results every time. Trusted by millions, Capture brings expertise and precision to every project. Capture is dedicated to making your memories safe, shareable, and accessible for generations to come. With a focus on quality and trust, we make it easy to safeguard your history and enjoy your favorite moments on today’s devices. Relive your memories with Capture.
5555 Oakbrook Pkwy Suite 600, 30093, Norcross, USA
2,9
5 anmeldelser
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They have had my old video camera tapes since January and it’s now April and they can’t tell me where they are and are blaming it on a technical issue with shipping. This makes no sense. And now I have lost TEN tapes with footage of my daughter when she was a child. I am beyond devastated and furious. DO NOT trust them with your things that can’t be replaced.
I had a wonderful experience with YesVideo/Capture. For decades I'd postponed finally making an effort to digitize our VHS taped wedding video. When I got to watch the tape after 30 years, the demagnetization was so bad, it was unwatchable. I decided to get it digitized anyway, hoping I might be able to improve the quality with some video-specific AI models. After researching I decided to go with YesVideo (now Capture.com). Their pricing was very reasonable, with options to get your old video shipped back, get your video(s) sent back on a USB memory stick, and/or downloading from the capture cloud. I opted to pay extra for the return shipping of my tape, and a copy on USB drive. I got the online access, usb drive and og tape back pretty quickly. But I was not prepared to be blown away as I was by the quality of the digital transfer, which was SPOTLESS. Yes, the sound was mono (doh) and the resolution was low for this day and age (because VHS: 384x288), but it was as good as it was 30 years ago, with ZERO "digital snowstorms". Smoothing and cleaning must have been applied without being advertised or charged for. So, quality was amazing, pricing was more than reasonable (cheap when judging against the output quality, service was fast and smooth. We were so happy to relive our wedding experience again after 30 years (and even seeing all the now deceased relatives and friends was joyful if sad at the same time). It was the greatest Christmas present to my wife.
If I had another 100 VHS tapes with memories I wanted to restore, I would totally entrust YesVideo/Capture with taking care of them.
It's possible their customer service is not amazing (have you tried to deal with Comcast or Verizon lately?), but if you don't need it (like I didn't), that doesn't matter.
They would not be able to produce this quality at speed at scale, and make money, without a functional process model. Things can go wrong everywhere (because, humans...). But most likely your experience will be great too.
Horrible quality control matched by horrible customer service. There are far better video and film processing companies out there.
I have not received the work from Capture.com yet, so I can't say anything about quality, but they just charged me extra money in order to give me access to the digital files... WHY? I guess that since I already paid for the whole work and shipping, I would not decline to pay more money in order to get it. I called them and the representative told me that if I declined to pay the extra amount, they would send my tapes back and lose the money. Capture.com you SUCK big time. Hopefully there are more companies that do the same work without cheating the customers
I reached out to capture who yesvideo outsourced to to do a basic digital transfer. The transfer was supposed to be available via internet. The transfer failed.
Contacting yesvideo who sent me to capture who sent me to fujifilms. All of whom passed the buck. In the end I did not get the digital transfer that I paid for.
The customer service departments were all unhelpful and I would not recommend yes video or capture to anyone. Terrible experience 0/5 stars
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
