Es gab zwar Probleme mit meiner ersten Lieferung (ging auf dem Versandweg verloren), aber der Kundenservice hat immer sehr schnell und freundlich auf meine Mails geantwortet und sich um mein Problem... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Habe es noch nie erlebt eine Retoure auf eigene Kosten machen zu müssen. Habe die Option ausgewählt das Balletttrikot mit selbst ausgesuchten Versandsdienstleister zurückzusenden. Nun bekomme ich e... Se mere
Capezio is woefully stuck in the dark ages of internet marketing and customer service. I ordered a pair of full price ballet slippers and the next day they had a sitewide sale of 22% off and they said... Se mere
I was recently in search of a very specific pair of Tap Shoes, namely Capezio Roxy iridescent ones. Being unable to find them anywhere in the UK and as a last resort I called Capezio Europe and spoke... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Capezio is the trade name of Capezio Ballet Makers Inc. Ballet Makers Incorporated is dedicated to the performer in dance, theatre and recreation. We are committed to providing exceptional service to our customers with innovative, high-quality products and services, while continuously advancing market research and technologies. Our total commitment to performance has been our source of inspiration for over 100 years.
Kontaktoplysninger
Campus Road 1, 07512, Totowa, Storbritannien
- capezio.com
2,6
Under middel
26 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor communication and customer…
Poor communication and customer service. Will never order from them again.
1. marts 2023
Uopfordret anmeldelse
Besvarelse fra Capezio
Dear Jo,
Thank you for taking the time to share your feedback with us.
Although we've just recently claimed our Trustpilot account and become actively engaged in monitoring reviews, we truly appreciate your feedback, regardless of when it was posted.
We would appreciate the opportunity to make things right and regain your trust, please do not hesitate to reach out to us directly and we would be more than happy to assist you to ensure that your next experience with us exceeds your expectations.
Once again, we sincerely apologize for the negative experience you encountered with our communication and customer service.
Your satisfaction is our top priority, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Capezio Team
Tapshoes are on point
25. april 2022
Uopfordret anmeldelse
Besvarelse fra Capezio
Dear Lucie,
Thank you for your kind words!
We're thrilled to hear that you're happy with our tap shoes.
Providing quality products that meet and exceed our customers' expectations is always our goal, and it's incredibly rewarding to know that we hit the mark for you.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your experience with us remains exceptional.
Warm regards,
Capezio team
I would urge you not to buy from this…
I would urge you not to buy from this company ! I ordered a leotard for my daughter, it was too small. She had taken the label off, but I included it in the packaging when I returned the item. They told me they would not give me a refund due to the label being taken off and said the product had been worn, which was absolutely not true. Very disappointing !
5. juli 2021
Uopfordret anmeldelse
Besvarelse fra Capezio
Dear Sandra,
Thank you for sharing your feedback with us.
We understand your frustration regarding the return process and the issue with the label. Our return policy does specify that items cannot be returned without the label attached, as this helps us ensure the quality and condition of our products for all our customers.
Once again, we apologize for any inconvenience this may have caused.
Warm regards,
Capezio Team
Terrible knowledge of own product and…
Terrible knowledge of own product and also of returns procedure. Always give good reviews on good companies but after taking advice from rep ordered and those shoes were way off in terms of size, then offered to ship back free I said yes but did the free label back work in Ireland? Needless to say they don’t so have to send back by my own expense which would cost me approx a third of initial cost of shoes. Let down by Capezio by reps lack of knowledge.
7. december 2020
Uopfordret anmeldelse
Besvarelse fra Capezio
Dear Bally,
Thank you for taking the time to share your feedback with us.
Although we've just recently claimed our Trustpilot account and become actively engaged in monitoring reviews, we truly appreciate your feedback, regardless of when it was posted.
We're committed to addressing any concerns or issues that have been raised and working towards a resolution. If there's anything specific we can assist you with, please don't hesitate to reach out to us directly. We're here to listen and help in any way we can.
Once again, thank you for bringing this to our attention. We look forward to the opportunity to better serve you in the future.
Best regards,
Capezio Team
I d agree with the poster here
I d agree with the poster here, there are not that many brands like it for example. How else we could possible change that much with them ? I plan to buy something else for my girlfriend here and I do hope it will make it better anyway for many many reasons.
25. december 2019
Uopfordret anmeldelse
Besvarelse fra Capezio
Dear Rawle,
Thank you for your feedback!
We truly appreciate your support and look forward to serving you again soon!
Warm regards,
Capezio team
How else we could that later
How else we could that later ? I do not really want to get anything done being able on that much. Where else we need to get this all going for whatever reason ? I do see they also support disabled people which is pretty cool idea by itself anyway.
23. december 2019
Uopfordret anmeldelse
Besvarelse fra Capezio
Dear Vladimir,
Thank you very much for sharing your thoughts with us! We're thrilled to hear that you're considering further engagement with our brand.
We're always looking for ways to improve and expand our offerings to meet the diverse needs of our customers.
Warm regards,
Capezio team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.