Erica was great with training and follow-up. I will say I has some issues with missing items from my order but they did contact me back and sent what was missing in a timely manner. I've had my machin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I very don't recommend the Skin Analysis Machine M9. The software is so bad. Over the months we tested the device on several patients with varying degrees of acne and sun damage, yet despite following... Se mere
I ordered the 40k cavitation machine, and it's proving to be an incredibly useful machine. Clients have seen inches off their waist, hips, and thighs. The machine itself is user-friendly and intuitive... Se mere
The customer service is great and they respond in a timely manner. When scheduling the training they worked with me due to the time difference and were very understanding of me having to reschedule. I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Canta Esthetic is a professional developer and distributor of spa beauty equipment and solutions. We have a complete service from R&D, production, sales and after-sales. Our mission is to provide you with the professional high-quality beauty machines for personal care clinics, spas, and salons.
Kontaktoplysninger
Room D07, 8/F, Phase 2, Kai Tak Factory Building, 99 King Fook Street, San Po Kong, , , Hong Kong
- +1 (786) 309-6888
- info@cantaesthetic.com
- cantaesthetic.com
4,0
God
63 anmeldelser
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Review from Germany for Buying a NEO…
Review from Germany for Buying a NEO SLIM Home Machine.
I have ordered a NEO Slim Home Machine for this Magnet Field High Intensive Training because this was offered in a small gym studio here in the South of Germany. So i know that this works.
I was initially skeptical about ordering from Canta Esthetic because i'm based in Europe (Germany) and Shipping is always a big concern especially within the EU and UK even with cross border shipments; also if the device would arrive safely and work as promised and within the specification. However, I'm thrilled to say that all my doubts were completely unfounded! Not only did the machine arrive exactly as described, but it was also shipped in an incredibly sturdy metal case, adding an extra layer of professionalism and security to the delivery. The device works perfectly, and I couldn't be happier with my purchase.
Additionally, the customer support team was fantastic—every question or concern I had was answered promptly and professionally (questions about the manual, power connector, CE Certification... they just answered everthing in a prof. way) . For other European customers considering a purchase, you can absolutely trust this company - as described above its okay to have some mixed feelings about delivery sometimes but the machines works as expected and it is send in a very professional manner.
Thank you, Canta Esthetic Team - well done!
31. oktober 2024
Uopfordret anmeldelse
Patience required
It took just over 6 weeks to be delivered. The shipping timeframe estimates on the website are not accurate. The person assigned to handle my account was extremely helpful and provided updates whenever I asked.
10. marts 2024
Besvarelse fra Canta Esthetic
Dear Ruth,
Thank you for sharing your feedback on your experience with Canta Esthetic. We're glad to hear that the person assigned to handle your account was extremely helpful and provided updates whenever you asked. Customer service is a top priority for us, and we're happy to hear that you had a positive interaction with our team member.
We apologize for any inconvenience caused by the longer-than-expected delivery time. Because your machine is relatively large and transported by sea (sea transport is tax-free), the shipping time will be slightly longer. Currently we have two options for air transport and sea transport. We understand that waiting can be frustrating, and we appreciate your patience. We are continuously working to improve our shipping processes and update our website to provide more accurate shipping timeframe estimates.
If you have any further feedback or need assistance, please feel free to reach out to us. Thank you for choosing Canta Esthetic.
Best regards,
Canta Esthetic
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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