My order did not arrive on time. I contacted the Candle Guy and got a response right away. The original shipment had been lost through no fault of his. He sent a replacement shipment out immediately.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Overall everything was good. The only note I have is that I didn’t receive an email confirming shipping (which had me concerned) like was mentioned in the email following my purchase. However, after I... Se mere
Some of the best customer service I’ve had in a long time. The order was supposed to be delivered when I saw it was moving away from my city after already arriving here. I reached out to customer ser... Se mere
Ordered a candle and realized that i never received a confirmation email. After contacting the owner, we found out that I can't type correctly and entered a number wrong in my email address when I ord... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
THE HOTTEST CANDLES ON EARTH. Our scented candles are made of 100% soy wax, with an organic cotton wick, all-natural ingredients, and the highest-quality essential oils. Every candle is environmentally-friendly, free from chemicals and dyes.
Kontaktoplysninger
277 Fox Run lane, 42701, Elizabethtown, USA
- service@candle-guy.com
- candle-guy.us
4,8
Fremragende
544 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered from the candle guy last week…
I ordered from the candle guy last week and I put my email address where the address goes. I contacted them to let them know what I had done and they corrected the issue right away and they are re-shipping my package out free of charge. Thank you so much I will be leaving another review when candle arrives to let you know, how good it smells. Thank you again. 🫠
23. januar 2024
Uopfordret anmeldelse
Amazing experience
I ordered a candle as a gift. And I just want to take the time to acknowledge the Anazing customer service this company has. I can’t wait to place more orders in the future.
Blessing to you and your business.
I highly recommend
16. januar 2024
Uopfordret anmeldelse
Was mailed and delivered fast
Was mailed and delivered fast. Candle looked just like the picture and smells good. More importantly my boyfriend laughed!
20. januar 2024
Uopfordret anmeldelse
Love! Love! Love these candles!
The scent of the candles are amazing! I might add also that depending on which candle my boyfriend lights, dictates what kind of night we'll have 😉!
I will definitely be ordering more candles for fun, romantic nights, as well as gifts.
24. januar 2024
Uopfordret anmeldelse
Great customer service
As promised my order shipped the very next day after being placed which was awesome. It’s unfortunate that it was lost or mishandled during delivery by the mail carrier. However, The Candle Guy customer service team is working diligently and professionally to solve this matter. I really appreciate them being considerate and will definitely be ordering from them again.
24. januar 2024
Uopfordret anmeldelse
Made my boyfriend blush
Made my boyfriend blush, so that was AWESOME!
6. januar 2024
Uopfordret anmeldelse
Broken Matchglass
I had an issue with a broken glasspackaging of the matches, which I find really cool! After complaining it, he immedintely sent me a new one and an extra one! Great service! Great products! Great Guy!
Thanx a lot!
19. december 2023
Uopfordret anmeldelse
What a great product!
This candle was just as advertised - a great gift for that special person! :)
23. december 2023
Uopfordret anmeldelse
Smells amazing
28. december 2023
Uopfordret anmeldelse
I seriously LOVE these candles
I seriously LOVE these candles! They smell lovely are fun, unique gifts for friends. I love the variety of candle phrase options. Definitely will be purchasing again in the near future.
28. december 2023
Uopfordret anmeldelse
Wonderful Customer Service
I was having an issue with the shipping and I emailed the candle guy. The response was immediate and the customer service is amazing! Same day responses are unusual and the candle guy resolved the issue quickly and professionally. The candle itself smells amazing and my husband loves it! It came packaged neatly and discreetly! Would definitely order again.
27. december 2023
Uopfordret anmeldelse
Recieved it quick
Recieved it quick. The boyfriend loved it and it smells great
24. december 2023
Uopfordret anmeldelse
Perfect holiday gift
Shipped fast, was packaged well and arrived in one piece which always stresses me out when purchasing candles online. Quality is spot on and they look just like the pictures!
23. december 2023
Uopfordret anmeldelse
Love this candle
Love this candle! Smells great and everyone thinks it’s hysterical! Because it is! Thanks Candle Guy! 😍
25. december 2023
Uopfordret anmeldelse
These smell so good and are so funny
25. december 2023
Uopfordret anmeldelse
Fast shipping and exactly as advertised
22. december 2023
Uopfordret anmeldelse
PERFECT!
I absolutely love the sayings on your candles...what a fantastic gift to give to a spouse or partner..I bought 2 for my husband and he loves them!!!!! And I received them so fast...will definitely buy more at a later date.
21. december 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.