CanaDream RV - Toronto Anmeldelser 305

Flexibility is hard to find at this company. Upon arrival, the coffee machine was not available (ordered in March). After half an hour of complaining, they finally gave us a demo machine. If you're coming from Europe, you have no options to arrange anything; everything is new. We were given a brand new camper. We had a leak in the sink and in the shower, the air conditioning kept blowing, couldn't be turned down when the temperature was reached, and on day one, the water hose already needed replacing. No receipt, no refund. Oh well, we already knew what to expect. One-way service Canadream can fail, but we have to pay. And a real disadvantage is that you are not allowed to use the sun blinds, especially with temperatures around 30-32 degrees. They do not offer an umbrella. So, no more trips with these friends. The linen package is per person instead of per couple when you book for two. And the towels are white. Always handy at the campsite. The kitchen set was new, so I had to wash it twice before it dried. You don't want that on holiday. It's a shame that there was no understanding whatsoever from Canadream.

Wonderful experience! Everything went well and the team was helpful!

We received a new RV and enjoyed it very much. The service in the Toronto office was perfect.

It starded when we picked up the camper van.. People where nice and helpfull..
We got the right information on video but also on paper so we could look up information when nessecerry
The campervan was very comfertable, we enjoyed riding and camping with it,
We did not had any problems along the way

Good customer service, locations, and good quality RV fleet.

Pick up and drop off was super easy and efficient. RV was clean and ready to go. No complaints!! Had a great time camping in the deluxe van!!

Helpful, nice, uncomplicated

I haven‘t Received the refund for the downgrade yet

Great equipment! Amazing truck camper was a little hard to get in and out of but overall experience was good

The only two issue I have is that the cars are a Ford-model with too much steering wheel play, especially with side-winds, and that it wasn't clear our payment for WiFi was only for the access to a mobile device and we had to buy a data-plan on top of that.

Company and staff where very professional and friendly, even with our issue with the water pump (had the no-liability package). Would rent again in a heartbeat.

everything

Speed, Quality, Customer friendly

Keine Bedenken - einfach tun!
Wir haben einen neuwertigen Truckcamper für unser 7wöchiges Abenteuer erhalten! Alles top und absolut keine Probleme!

Perfect team, very competent, friendly and helpfully. The motorhome was in top conditions.

The RV was great, brand new and with some saw dust here and there and some small adjustment problems with doors and locks, was a great RV.
The responds from the customers department was great and fast.
The picking up proces was very good, we were to early but that was no problem, the lunch brake was paused to help us. Verry nice and impressive.
One point was a disappointment, we reserved a DVC because of the good experience we had with it, but that was changed a few days before pickup, with a SVC. Nice but big end a bit difficult to handel, but OK.
But the fuel expenses were extreme and we had not anticipated on that. We spend $700 on fuel for 2.000 km and double of what the DVC.

Great customer service. Excellent pick up and drop off experience.

Somehow it won't let me give 5 stars. The vehicle was delivered clean and fully prepared. There wasn't any issues with the vehicle.

We did the online check-in and there was not too much to do other than go around checking for unrecorded damage and get familiarized with driving the vehicle. Took about 30 minutes before we could leave. The vehicle came with only 1/4 tank of fuel but that worked out well for us as filling up a full tank in Brampton turns out to be the cheapest fuel price along our route to North Bay, Ottawa then Montreal, where we returned the vehicle.

Great overall experience! Tim and his crew in Toronto were wonderful - from pick-up to drop-off. Friendly, knowledgeable and helpful. The vehicle was new and spotless. This was my 5th time renting from Canadream, and will be back for another adventure!

Staff was knowledgeable and supportive - from booking to checking in and returning the RV.

Hilfsbereites, freundliches und kompetentes Personal an allen Stellen.
Ich hatte mit Vancouver, Edmonton, Toronto und Halifax zu tun und jeder hat einen sehr guten Job gemacht.