Worst company in the world. I wasn’t home to receive the item and it went back to their depot and they kept promising to redeliver it but weeks later nothing happened so I asked them just to refund me... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bei der erste Lieferung hatte der Fahrer der Spedition Mist gebaut und die bestellte Whirlpool-Abdeckung beschädigt. Da hatte ich mich zu früh über die schnelle Lieferung gefreut. Die Reklamation... Se mere
We bought our Thunder Bay spa eight years ago, and it still looks like new. Even though it is way out of warranty, the Canadian Spa customer service has been amazing - most problems have been resolve... Se mere
Great products, amazing customer service. We had an error with an order, but was corrected very quickly and a new part sent and delivered with in 24hrs. We upgraded from the typical blow up hot tub, t... Se mere
Virksomhedsoplysninger
Om Canadian Spa
Skrevet af virksomheden
Worldwide Hot Tub Supplier & Hot Tub Manufacturer
Our Products
Providing Hot Tubs, Swim Spas, Gazebos, Grills, Outdoor Furniture and Saunas to Major Retailers near you. Contact us through the Canadian Spa Company office in your country for pre-sales questions and after-sales support and help, including warranty, servicing and product information.
Our Company
The Canadian Spa Company is a global brand, we manufacture our Hot Tubs and other products in North America, Asia and Europe and distribute around the world.
Background
One of the larger companies in the world market place; the Canadian Spa Company has been recognised as an industry leader since our first spa was sold around forty years ago. Four decades on, the Canadian Spa Company is still supplying an ever expanding range of quality products, with the very best backup and after-sales service available.
Support
You will also have easy access to our support page where you will find everything you need to know about our spas. Handy information like how to set the filtration times and how to winterize.
Visit Our Support Portal
Location
Offices and warehousing located in Canada, USA, United Kingdom, Germany, France and UAE. We pride ourselves to be able to quickly despatch and provide customer service locally.
Innovation
Canadian Spa Company is the global leader in new innovative products and services in the Hot Tub and associated backyard accessories.
Free Water Test App
Check out our free APP available on Android and Apple. Inside this App you will find our free water testing section to accurately tell you how much of each chemical to add to your spa.
Instructions
We provide clear instructions and usually a link to our You Tube channel where we will show you our video solution.
YouTube
Our You Tube Channel has all our selling features easily explained in our short animated videos
Kontaktoplysninger
Canada House, Salbrook Road, Redhill, RH1 5GL, UK, , 1283 Cornwall Road, Oakville, L6J 7T5,, Canada
- Canada: 1-877-909-7727 | UK: +44 1293 824094
- service@canadianspacompany.com
- canadianspacompany.com
4,4
Fremragende
2 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Appointment cancelled no new date set
Appointment cancelled no new date set, so order not carried out yet.
7. juni 2024
Alles bestens
Alles bestens, Sehr netter Kontakt.
Wäre 1a Qualität. Und mega schneller Versand. Ich kann den Laden weiterempfehlen. Werde dort wieder Einkaufen.....
7. juni 2024
Besvarelse fra Canadian Spa
Es freut uns außerordentlich, dass Sie mit mit dem Produkt und unserem Service zufrieden sind. Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Ihre Worte bedeuten uns sehr viel!
great service
30. maj 2024
Besvarelse fra Canadian Spa
Your order and kind feedback mean so much to us. Thank you for your business!
Besvarelse fra Canadian Spa
Wir freuen uns sehr über Ihre positive Rückmeldung. Vielen Dank!
Needed some chemicals for our Canadian…
Needed some chemicals for our Canadian spa hot tub, so easy to order online & delivery was very prompt, have always found this to be the same over the past number of years
28. maj 2024
Besvarelse fra Canadian Spa
Thank you for your order and for the fantastic review. We are grateful for your support!
Besvarelse fra Canadian Spa
We are thankful for your order and your kind words. Thank you for choosing us!
Very small leak somewhere not obvious…
Very small leak somewhere not obvious in hot tub but near/ underneath filter box. Followed directions and leak stopped after about an hour. Continued to keep pumps running for another 6 hours and used brush to sweep bottom as directed. Emptied tub and left for 5 days. Filled up and no leak. However a few hours later leak appeared. Tried again with another bottle and same happened. 😩😩😩. Overall a bad experience
4. juni 2024
Speedy delivery of broken part.
4. juni 2024
Besvarelse fra Canadian Spa
Thank you for your order and for taking the time to leave such a positive review. We appreciate your business!
Besvarelse fra Canadian Spa
Your order and lovely review are greatly appreciated. Thank you for your support!
Top immer wieder
30. maj 2024
Besvarelse fra Canadian Spa
Vielen Dank für Ihre positive Rückmeldung! Unser Team freut sich sehr über Ihre Zufriedenheit.
Recommendation
Rang about replacing something, Adam on phone was excellent. Dealt with it all quickly and efficiently, delivery was quick and product excellent, recommendation was great
17. maj 2024
Besvarelse fra Canadian Spa
Thank you for your order and for sharing your wonderful experience. We value your business!
Betrag bezahlt und keine Ware erhalten!
21. maj 2024
Besvarelse fra Canadian Spa
Sehr geehrte Frau Schwarz,
vielen Dank für Ihr Feedback und dafür, dass Sie uns die Gelegenheit gegeben haben, das Problem zu lösen. Es tut uns leid, dass es zu einer verspäteten Lieferung und mangelnder Kommunikation unsererseits gekommen ist. Wir freuen uns, dass wir die Angelegenheit klären konnten.
Sollten Sie in Zukunft weitere Fragen oder Anliegen haben, stehen wir Ihnen jederzeit zur Verfügung.
Vielen Dank und freundliche Grüße,
This product really worked
This product really worked. Just pour it in, run the system and come back tomorrow. Job done!!!!
29. maj 2024
Besvarelse fra Canadian Spa
We are grateful for your order and your kind feedback. Thank you for being our customer!
Besvarelse fra Canadian Spa
Es freut uns sehr, dass Sie zufrieden sind. Vielen Dank für Ihre tolle Bewertung!
Great product delivered promptly and as…
Great product delivered promptly and as described.
Many thanks
29. maj 2024
Besvarelse fra Canadian Spa
Your order and positive review mean a lot to us. Thank you for your support!
Happy of Charlwood
Very helpful nothing too much trouble prices reasonable, local, seem to appreciate the custom. Would not go anywhere else.
Thanks Guys
28. maj 2024
Besvarelse fra Canadian Spa
Thank you for your order and for leaving such a nice review. We appreciate your business!
This is great product …
This is the 2nd cover we've had from here, 1st one lasted 4yrs, which isn't bad for the uk climate. Fits well.
28. maj 2024
Besvarelse fra Canadian Spa
We appreciate your order and your kind words. Thank you for your support!
Besvarelse fra Canadian Spa
Thank you for your order and for the great feedback. We are grateful for your business!
Besvarelse fra Canadian Spa
Your order and positive review are greatly appreciated. Thank you for your support!
Called on a bank holiday,and actually…
Called on a bank holiday,and actually spoke to someone who was very helpful,then the man who come to sort the spa,was very polite and professional,everything I asked him about the hot tub he gave me answers,he was there for a good few hours working in the rain and didn’t complain once.
27. maj 2024
Besvarelse fra Canadian Spa
Thank you for your order and for sharing your experience with us. We value your business!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.