Call.com Telecom Ltd Anmeldelser 23

TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

typical scam! They clearly say on their webiste that you need to add credit for outgoing calls and SMS. When you aim to buy, you see the information that you need to have credit for inbound calls, and... Se mere

Bedømt til 5 ud af 5 stjerner

I thank you very much for your assistance, we are always available, and we always help customers to avoid losing their information. I want to spend more than 1 year with you and I have no regrets at a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I don't understand if they have bots replying or humans but it is just superb customer support that happens in minutes. Never seen customer service like this with other large platforms and marketplace... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

My Experience With Call.com has been horrible.. I cant Recommend to any User especially Africans. They stereotype a lot, rude customer support. Bought a number then tried to renew countless times un... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Skrevet af virksomheden

Your Second Number in an app. A real phone number you can use on any device. No SIM cards, no extra phones. Free video calls and chat included. For personal or business use. https://call.com/about/


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

23 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

typical scam

typical scam! They clearly say on their webiste that you need to add credit for outgoing calls and SMS. When you aim to buy, you see the information that you need to have credit for inbound calls, and this information is contradicting with what is on the other page and made to fool you to buy rhe service and realize later you have to pay!

4. maj 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I thank you very much for your…

I thank you very much for your assistance, we are always available, and we always help customers to avoid losing their information. I want to spend more than 1 year with you and I have no regrets at all.

30. april 2026
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Dear Ralph Stanley Julmiste,

Thank you so much for your kind words and continued trust! We truly appreciate your loyalty over the years. It means a lot to know that our availability and support have made a positive difference in your experience. We’re always here for you!

Bedømt til 5 ud af 5 stjerner

Good customer support

Good customer support

14. april 2026
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Dear Muhammad Dawer,

Thank you so much for your incredible 5-star rating! We’re delighted to hear that you had a great experience with our customer support. We put a lot of effort into making sure every customer feels valued, and it means a lot to us that you took the time to share this feedback.

Your trust and support mean the world to us. Thank you again for choosing us!

Bedømt til 5 ud af 5 stjerner

I don't understand if they have bots…

I don't understand if they have bots replying or humans but it is just superb customer support that happens in minutes. Never seen customer service like this with other large platforms and marketplaces. This is ublievable.

17. april 2026
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Dear Sunny Ali,

Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had such a great experience with our customer support team. We truly value our customers and always strive to provide quick and personal assistance.

Just to reassure you, all of our responses come directly from our team – no bots here! We believe in human connection and want to ensure every interaction is as helpful and genuine as possible. Your feedback means a lot to us, and we’re so glad we could exceed your expectations.

Thanks again for taking the time to share your thoughts!

Bedømt til 5 ud af 5 stjerner

Satisfied 🙂

30. april 2025
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Dear Wahid Ahmad Samady,

Thank you so much for your wonderful review! We’re delighted to hear that you’re satisfied with our service. We truly appreciate you taking the time to share your experience. Your feedback means a lot to our team!

Bedømt til 5 ud af 5 stjerner

Great Support and Quick Service

I had a great experience with Call.com. My Vyke account transfer was completed smoothly, and the OTP issue was resolved quickly. The support team was very helpful and responsive. Highly recommended!

1. april 2026
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Dear Mohammad Arshad,

Thank you for your valuable feedback and for sharing your experience!
It’s great to hear that your account transfer went smoothly and the OTP issue was handled quickly. Your feedback means a lot to us, and we’re grateful for your recommendation!

Bedømt til 5 ud af 5 stjerner

overall best service

overall best service. I'm using this service for 3 years. Also have good customer support.

26. marts 2026
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Dear Harith Gallage,

Thank you so much for your kind words and for taking the time to share your experience with us!

We truly appreciate your trust and loyalty over the past 3 years—it means a lot to our team. We're glad to hear that you've consistently had a great experience and that our customer support has been helpful along the way.

Thanks again for your support and for leaving this review—we’re always here for you!

Bedømt til 5 ud af 5 stjerner

Team support

Great team support!

25. marts 2026
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Dear Adrien Mampuya,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with our team support.

Your feedback motivates our entire team to keep raising the bar and delivering the best possible service.

If you ever need anything in the future, we’ll be more than happy to assist you.

Thanks again for taking the time to share your experience!

Bedømt til 1 ud af 5 stjerner

Shitty app and service

Renewed my number for an year. After a few days went to login and was unable. Contacted support they claimed a refund request was made. Lost both my number and money.

27. februar 2026
Uopfordret anmeldelse
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Hi Math Tank,

We’re really sorry to hear about your experience, and we completely understand how frustrating this situation can be. After reviewing your conversation with our Customer Service Team, we see that a refund for the U.S. number renewal was processed through Google Play, which led to the number being removed from your account.

To help clarify, the team also shared screenshots from the Google Play Dashboard confirming the refund date. We also wanted to mention that a Customer Service Representative reached out to you by email four days ago with an option to restore the number.

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, it was fast

17. marts 2026
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Dear Zakaria Barmaki,

Thanks so much for the great review and 5-star rating! We’re really glad to hear you had a fast and smooth experience. It really means a lot to us that you took the time to share your feedback—your support is greatly appreciated.

Bedømt til 1 ud af 5 stjerner

it says "fetch credit product error"…

it says "fetch credit product error" when I try to add credit on any device. Now I'm stuck.

11. marts 2026
Uopfordret anmeldelse
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Hi Mike. Did you try to reach us at support@call.com? We are very responsive and take immediate action on any issues reported to us

Bedømt til 1 ud af 5 stjerner

I have tried multiple times to renew my…

I have tried multiple times to renew my account, but it has not been successful. Previously, it was working perfectly fine before the merged of VYKE. I even recommended your service to some of my friends.

Unfortunately, my main number expired and I lost access to it. This number is registered on multiple platforms, so it is very important for me to recover and renew it.

I have tried contacting support several times, but I have not received any response to my queries.

Please assist me in resolving this issue as soon as possible.

28. januar 2026
Uopfordret anmeldelse
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Hi. Without your name or any reference, it is not possible to help you. Could you update your review with at least your name? An email to support@call.com is usually responded to within hours

Bedømt til 1 ud af 5 stjerner

This is a trash app

This is a trash app, use only if you want to waste your hard earned money.

23. februar 2026
Uopfordret anmeldelse
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

We appreciate any constructive feedback. So if you have something to say, feel free to express any details. If you you are a real user with a problem, we are more than happy to listen to you. Write to us at support@call.com

Bedømt til 1 ud af 5 stjerner

My Experience With Call.com has been F Horible…

My Experience With Call.com has been horrible.. I cant Recommend to any User especially Africans. They stereotype a lot, rude customer support. Bought a number then tried to renew countless times until the number expired, only to find out they required KYc. After Uploading the KYC document, they claimed it was altered.. An Original Document altered! later on claimed they could not verify since its not clear. Very Anyhow People.... Bycot at all Cost. You will end up Loosing Clients and contacts!

14. januar 2026
Uopfordret anmeldelse
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Dear Raymond. Our support staff take care to handle all users politely. You were asked to complete KYC due to incomplete payment information(not complete address). The image you uploaded was not recognizable. I suggest you reach out to support@call.com in order to resolve this.

Bedømt til 5 ud af 5 stjerner

Great concept and app

The service is really good and the app works perfectly. I'm able to have a second number without having to buy a mobile plan. I use it to make calls and send SMS without any issue. 100% would recommend!

12. december 2025
Uopfordret anmeldelse
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Thank you so much! We work hard to improve and expand the features to make users happy to stay with us

Bedømt til 1 ud af 5 stjerner

I’ve had a very disappointing…

I’ve had a very disappointing experience with Calldotcom/Vyke. My number isn’t being renewed and my account balance is not being updated, even though I’ve already tried multiple international and local cards. Instead of actually resolving the issue, they keep sending the same automated response every time.
It’s extremely frustrating because there is no real customer support, no proper troubleshooting, and no willingness to fix the problem. I’ve been left without service and without any helpful guidance.
I hope they improve their customer support and actually assist users instead of relying on automated replies.

26. november 2025
Uopfordret anmeldelse
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Hi Ameer
You tried multiple times to use an address for the credit card transaction that we could not accept due to the regulations. In such cases, our response be the same each time. From our support system, I can see that this was resolved, and your number was in the end renewed. I hope this cleared things up for you. And if not, please email support@call.com

Bedømt til 1 ud af 5 stjerner

Useless service and poor customer follow up

I have had the service for nearly 2 years, but now it has completely fallen on its face. No incoming calls or SMS messages on my French number, promised to be sorted out in 2 weeks, and now on day 17, still not sorted. Offered 2 months free on the number, but doesn't help, as all my French artisans will only call a French number. This means missed deliveries and appointments. Inconvenient doesn't describe it.

13. november 2025
Uopfordret anmeldelse
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Hi Ian. You are right to be upset. As you are aware, our previous number provider for French numbers was closed for lack of compliance, with no prior warning to us. We have since been approved for as a direct operator with the French authorities. Rerouting our old number ranges takes some time, and is a process we don’t control ourselves. But be assured we are pushing for a quick resolution. Your number will be functioning again once this is completed. Warm regards, Rolf Larsen (CEO)

Bedømt til 3 ud af 5 stjerner

French number has stopped working!

This was fine but now the French number does not work. the company has emailed admitting that there is a problem with their French provider and my number could be down for a couple of weeks or maybe never! It's been down a week so far and has caused huge inconvenience to me!

13. november 2025
Uopfordret anmeldelse
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Hi Ashley. You are right to be upset. As you are aware, our previous number provider for French numbers was closed for lack of compliance, with no prior warning to us. We have since been approved for as a direct operator with the French authorities. Rerouting our old number ranges takes some time, and is a process we don’t control ourselves. But be assured we are pushing for a quick resolution. Your number will be functioning again once this is completed. Warm regards, Rolf Larsen (CEO)

Bedømt til 5 ud af 5 stjerner

Great customer support

Great customer support. Ported my USA number from Skype, very happy so far!

2. maj 2025
Uopfordret anmeldelse
Call.com Telecom Ltd-logo

Besvarelse fra Call.com Telecom Ltd

Thank you Matt. We aim for support to be very responsive to any inquiries. Happy to hear you like the app!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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