Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Plants arrived healthy and very well protected.
Order was postponed for some 20 days, probably because of the cold weather. But when they sent it, it arrived from Bulgaria to Croatia in only 4 days (weekend included).
I like the concept of buying the exact plant which is on the photos.
Definitely would reccommend
Wide selection of plants and seeds with interesting genetics. You get the exact plant on the picture. Everything was delivered within the timeframe mentioned when purchasing. Good to excellent germination rates of almost 100% on the seeds with one exception that had a less than 50% germination.
All plants were very healthy upon arrival. This is my new favorite shop for succculents.
Ich bestelle regelmäßig Kakteen bei cactus online.net und bin sehr zufrieden!
Gestrn erst habe ich wieder was schönes ergattert😃
I am writing this review to assure intentional buyers that Cactus-Online.net is a legit business operating from Bulgaria. My multiple-plant order took 25 days to arrive in (Eastern) Canada. International orders are shipped via Bulgarian Post (Canada Post makes final delivery) with a Phytosanitary Certificate that takes 5-7 days to be issued. My plants were shipped in a secure cardboard box, individually wrapped in paper towels and labeled with the plant ID number - then the box was padded with ample poly-fil! Wonderful packaging! Everything arrived looking exactly as pictured on the website and in excellent condition! What I love most about Cactus-Online.net is that you get the exact plant you order, and multiple photos help to decide. The prices are reasonable, and the shipping, even International, is fair. Customer Service was quick to respond to my emails and provided additional information upon request. I am quite happy with the healthy, quality plants I received and will return for more in the future.
I placed an order online, I then received a payment receipt from PayPal and then nothing from cactus online, no order confirmation, no contact details, nothing. After 10 days I complained to PayPal and my payment was refunded. Very poor customer service.
Besvarelse fra Cactus Online Ltd
hi, my name is Nata Ellis and I run this business since 2018 in Bulgaria. Can you share your order number as from time to time people don't get emails due to strict email rules and all correspondence get into SPAM folder. Usually it takes 5-7 business days to prepare the order and to send it but if we need to communicate with customer before delivery we always send email and wait for reply. As I understand now you didn't get any email due to strict rules of your mailbox. Please check your spam folder. I'm sure all our emails are there... I'm pity we lost you as a customer due to technical issue with emails and I wish you good luck with other suppliers. If you have any questions please contact us via email - info@cactus-online.net. Regards, Nata Ellis. My whatsapp in case of issues with emails is +359885152000.
Ordered some plants to be sent to Denmark (shop is in Bulgaria). The plants arrived healthy and packaged with utmost care in several layers of insulating/protective material. They were aware of the weather and postponed the order a bit until after a local cold spell, as the plants were cold sensitive. I will definitely shop there again.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
