BYNORAH.COM Anmeldelser 146

TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent customer service sorting an issue I had, quick response & the quality of the fabric is amazing, breathable, so buttery soft, comfortable , good stretch & just what I needed for a modest fit.... Se mere

Bedømt til 5 ud af 5 stjerner

I'm absolutely in love with this modest activewear! 🤍 It's so hard to find something that's both comfortable and truly modest, but this set delivers on everything. The fabric is lightweight, breathab... Se mere

Bedømt til 5 ud af 5 stjerner

I’m honestly in love with this lightweight abaya-style jogger! The fabric feels butter-smooth, and the fit is incredibly comfortable—just as the previous reviewers mentioned. I got three beautifu... Se mere

Bedømt til 5 ud af 5 stjerner

Made an order from Sweden, received my package a week later! Can highly recommend, good quality and even more beautiful in real! Looking forward to do some training in my new modest starter pack 😊


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

146 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 57 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Bedømt til 5 ud af 5 stjerner

Beautiful products and heartfelt service!

I’m truly impressed with the quality and elegance of the items I received from BYNORAH. Everything was beautifully packaged and you can tell that so much care and thought goes into every detail.

The designs are unique, modest, and timeless — exactly what I was looking for. Sara’s warm communication and the overall customer experience made me feel truly appreciated.

May Allah continue to bless this wonderful business with barakah and success. I’ll definitely be ordering again and recommending BYNORAH to others!

4. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best modest active wear

It is challenging to find modest active wear that makes me feel comfortable. I bought a shirt and a tunic from borax and loved it. The quality is excellent. The material feels breathable and light. And the delivery was on time and as per the expectations set on the website. Finally, bynorah is also prompt with response to queries. I hope they bring more styles. I’ll definitely shop more.

2. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The service is truly amazing

The service is truly amazing! I ordered for my vacation and was so worried it wouldn’t arrive on time. Luckily, it came well in advance. They respond super quickly via DM and the outfit fits perfectly and feels great! Thank you so much!

31. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The service was very friendly and…

The service was very friendly and helpful. I received good advice. The fabric is lovely. The quality is good. I ordered them to wear on vacation in the car. They are very comfortable and cover the body well. I'm 183 cm tall. The long abaya is absolutely perfect; I got both colors, including the shorter version. It sits just above my knees, so the length is also perfect. The two pants are a bit too short, but I can cover my ankles with socks. I hope more colors of these will be available. The delivery was also quite fast. Thank you so much!

31. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding quality and excellent customer service

I’m absolutely thrilled with my experience shopping with byNorah. The quality of their products is truly top-notch , beautifully made, well-crafted, and exactly as shown. You can really feel the care and attention to detail in every piece.

A special shout-out to Sara from the customer service team, she was absolutely amazing! Super helpful, kind, and quick to respond. It’s rare to come across such friendly and professional support.

I 100% recommend byNorah. You can shop with total confidence! 🙌

25. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid!

Slow delivery service and great difficulty in returns for items that were not fit for purpose. I paid delivery costs once for the items and secondly to return which cost £15 from the UK. I was then advised that I would need to cover import fees, Finally after 21 days post receipt of items I was issued with a 50% return of items that were returned unworn with the tags attached. I have had such a poor experience with this company that I would urge anyone to be absolutely sure that you want the items before ordering them.

21. juli 2025
Uopfordret anmeldelse
BYNORAH.COM-logo

Besvarelse fra BYNORAH.COM

As-salamu alaykum Rafia,

We’re really sorry to hear about your experience and truly understand your frustration.

Your order was delivered within the 4–8 business days mentioned on our website, and we always cover import duties for UK orders, so our customers never have to pay this themselves.

Regarding returns, we know international shipping can be costly. While we don’t have control over those courier prices, we are always happy to assist in finding more affordable return options. As a small business, we can’t cover return costs or import fees, which is clearly explained in our policy. We also asked you multiple times if you agreed with a partial refund to cover the import charges, and you kindly confirmed before we proceeded.

We never charge hidden fees and always try to handle things as fairly and transparently as possible. We appreciate your feedback and hope to offer you a better experience in the future, in sha Allah.

Warm regards,
Sara
Founder BYNORAH

Bedømt til 5 ud af 5 stjerner

I got a base tee

I recently purchased the Base Tee from By Norah, and I couldn’t be more pleased. After searching through countless modest activewear brands, I finally found one that ticks all the boxes. The Base Tee is absolutely perfect, from the high neckline and the clever attached sleeves (so no need for layering!) to the ideal length that’s not too long or too short. It’s comfortable, flattering, and completely functional for any gym activity.

I now wear it regularly for rowing training and it performs beautifully. The customer service has also been excellent and responsive, efficient, and genuinely lovely to speak to. I’ve already recommended By Norah to my entire team and will definitely be purchasing again. Thank you so much!

5. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Hesitant at first, but SO pleasantly surprised!

I recently ordered two workout tops from ByNorah and after receiving them, I have to say I am SO impressed with the quality and customer service of their brand. I was a bit hesitant to order from them at first as I had never heard of their brand before, but after messaging them and asking my questions, I was pleasantly surprised with how responsive, professional, and reassuring they were. They eased all of my concerns and made me feel confident in placing my order! Within 6 business days, I got my package (I’m located in Canada) and the workout tops are AMAZING!! They are super modest and moisture wicking, and for the first time in years I feel confident working out in the gym again. If you’re reading this and hesitant to place your order, you will not be disappointed one bit! I will absolutely be ordering from ByNorah again and recommending it to all of my Muslim family and friends.

15. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing !

I would 100% recommend it to any sister who wants modest, quality sportswear. I feel so comfortable! + The team is incredible, very responsive and attentive. Sisters, you can order with your eyes closed, taking your usual size. May Allah swt reward them and make their business fruitful. Love from France

14. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top !

J'ai commandé le t-shirt, le pantalon et le hijab, aussitôt reçu je l'ai passé et j'adore la sensation du tissu, le tombé, pas encore testé en action mais je suis déjà satisfaite des produits ❤️

12. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great quality of clothing

Great quality of clothing.
Order was a little delayed (not a fault of the company but because of international shipping/ courier) but the team were fantastic over email and replied to emails more or less straight away with updates. They were so so helpful!

10. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I highly recommend buying from…

I highly recommend buying from bynorah.com
Not just because the products are bery high quality and problem solvers for hijabis in summer but because of the high quality of costumer service. Fast reply, solves conflicts, they care and want the best for their costumers. Jazak allah khayran🤲.

7. juli 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Assez mitigée

Les points positifs : La couleur des articles que j’ai commandé est jolie, la coupe est bien ample et ne laisse pas paraître les formes.
Les points négatifs : Je suis assez mitigée en ce qui concerne la qualité du produit. Malheureusement j’ai taché d’huile l’un des deux hauts que j’avais commandé, les tâches sont parties au lavage néanmoins le tissu a changé de forme au niveau des endroits anciennement tachés… Et la politique de remboursement des produits du jamais vu… Les frais de renvoi à la charge du client, et lorsque l’on achète des articles « en lot » si on souhaite ne renvoyer que quelques articles (pas le lot en entier) les articles gardés vous sont facturés au prix normal (hors lot). Franchement j’avais jamais vu ça très dissuasif… (c’était pourtant écrit dans les conditions et j’aurais du regarder, mais honnêtement en 2025 on ne penserait pas que ces pratiques se font encore…). Pour le coup je ne re-commanderai pas ni ne recommanderai… Mais bon qui sait la marque tiendra peut-être compte de ces axes d’amélioration.

5. juli 2025
Uopfordret anmeldelse
BYNORAH.COM-logo

Besvarelse fra BYNORAH.COM

Hi Assétou,

Thank you for your feedback and for taking the time to share your experience.

We’re sorry to hear about the issue with the fabric after the stain. If you had emailed us and mentioned that the fabric changed shape after washing, we absolutely would have sent you a new item — as our products are made with high-quality materials and this is not something we usually experience. However, in your message you only requested a return without giving any reason, so we were unaware of the issue.

Regarding return shipping costs: we are a small brand and unfortunately cannot cover return shipping like large companies do. This is a common policy among many businesses.

As for the discounted bundle: the offer is based on purchasing a full set of items. When part of a bundle is returned, the discount no longer applies, which is also a standard practice in many online stores.

We always encourage customers to reach out to us directly had we received an email from you about your concerns, we definitely would have worked with you to find a solution. We hope you might give us another chance in the future, in sha Allah.

Warm regards,
Sara – BYNORAH

Bedømt til 5 ud af 5 stjerner

Finally, Modest Sportswear That Works!

I discovered ByNorah by chance on Instagram, and was immediately drawn to the brand’s stylish and modest designs. I go to the gym regularly, and I’ve always struggled to find comfortable activewear that’s also hijab-friendly.
Since I wasn’t familiar with the brand at first, I had a few doubts. But every time I reached out via Instagram, I got quick and kind responses. Their polite communication, return policy, and overall customer service really made me feel confident in ordering.
I absolutely love the tunics—they make me feel super comfortable and effortlessly cool. The pants are so light and easy to move in. I genuinely recommend this brand to anyone looking for modest and functional sportswear. Can’t wait to see what new pieces ByNorah will launch next!

30. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love it!

I love it!! Great quality and as modest as I hoped it to be. I got the one that is half sleeve and the full sleeve stitched to it; and I love how this kind of sleeve also makes the arm area more modest.

27. juni 2025
Uopfordret anmeldelse

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