BYMiT Anmeldelser 268

TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Ordered some catfood expecting "Royal Mail Tracked 48h refers". Nothing arrives. 6 days later and only after a message to customer support: "DPD Standard or Royal Mail Tracked 48h refers to the time... Se mere

Bedømt til 5 ud af 5 stjerner

From ordering to receiving the order is generally very good and fast. The food is really good quality, although it is quite expensive. It would be great if they could do a few more offers from time to... Se mere

Bedømt til 5 ud af 5 stjerner

I came across BYMiT products when ordering my cat's litter. Their products looked interesting and prices were comparable, so I decided to place an order. Receiving 20% off my first order was a bonus... Se mere

Bedømt til 5 ud af 5 stjerner

I stumbled across Bymit after a Google search for "cat cardboard scratchers". The products they offer are great, very aesthetically pleasing. I have 2x ragdolls who love their cardboard scratchers & a... Se mere

Virksomhedsoplysninger

  1. Dyrehandel

Skrevet af virksomheden

Dog & Cat Lifestyle Online Premium Shop


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

268 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 44 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

An item is missing

An item is missing, which I reported straight after the delivery, and no one stil have get back to me

29. juli 2023
BYMiT-logo

Besvarelse fra BYMiT

Dear Ilaria,

Thanks for your review.

We are sorry for this missing item. As discussed in the email, our staff has re dispatched the missing product to you by free next working day service and we hope your dog is enjoyable to our products.

Thanks for your shopping with us and we hope above info is helpful.

Best Regards
BYMiT Team

Bedømt til 1 ud af 5 stjerner

Wrong dog food was sent out and when I…

Wrong dog food was sent out and when I messaged them all I got back was an email with a returns label, after multiple messages from myself asking whether I was getting a replacement or not I had absolutely no response from them whatsoever so I ordered elsewhere then out of nowhere they sent out the correct food.

8. juli 2023
BYMiT-logo

Besvarelse fra BYMiT

Dear Nicola,

Thanks for your review and we are sorry to hear you've got the wrong item.

According to the records, The warehouse team explained the return & exchange process in details and issued a next working day return label immediately to you on 3rd July after receiving you report.

However we finally got your return on 9th July, which was why the re shipment was happened on 9th too.

As we re dispatched for free next working day in this case we are sure you've got the right item on 10th July.

We do apologise for this wrong item sent and thanks for helping us to return.

Hopefully your dog is enjoyable to our product and thanks for your time.

Best Regards
BYMiT Team

Bedømt til 2 ud af 5 stjerner

470ml bottle Vet's Best hot spot

I order a 470ml bottle Vet's Best Hot Spot Spray for Dogs when it arrived it was a 235ml bottle. I have sent an email and a message to bymit and had no answer,
Poor customer service ,

21. juni 2023
Uopfordret anmeldelse
BYMiT-logo

Besvarelse fra BYMiT

Dear Ramsay,

Thanks for your review.

We are sorry for no response as we just found your message in junk email after we've seen your review, we do apologise for this late response.

At the moment we are afraid we only have 235ml bottle for this spray, the 470 ml bottle is for the shampoo rather than the spray, we are really sorry about the wrong information and we've corrected it in the product description.

Please let us know if you wish to return the item. We definitely issue a free return label for you in this case.

We do apologise for this inconvenience and thanks for your patience.

Best Regards
BYMiT Team


Bedømt til 1 ud af 5 stjerner

I received an order I believe I had…

I received an order I believe I had cancelled, £150 later I’m still waiting a reply on how I can return the goods and I cannot log into my account to check that I did cancel the subscription…..what am I going to do with 150tins of cat food my cat doesn’t like???

In reply to the answer from bymit below, no I haven’t received any emails….

8. juni 2023
BYMiT-logo

Besvarelse fra BYMiT

Dear Claire,

We are sorry to hear you did not receive the return instructions from us.

The subscription account is separate to the log in account, we are happy to assist you if you wish to cancel the subscription however we cannot find any order cancellation request until we received your report that you intend to return the order.

The team just re send the return instructions to you and please double check your inbox and junk box as well.

Please let us know if you need further help from us.

Best Regards
BYMiT Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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