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By Miles Anmeldelser 

11.669
•
TrustScore 4.5 ud af 5

4,6

Forsikringsvirksomhed
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Novel way of insuring your car….unfortunately they are ceasing this operation having a new owner with a new business strategy. By Miles allows the driver to take control of how much insurance they p... Se mere

Bedømt til 5 ud af 5 stjerner

Since joining miles - I have always had 💯 satisfaction, with their professional approach and service. It is a shame they will no longer able to continue after September... Closing...

Bedømt til 5 ud af 5 stjerner

My car was in for MOT and mechanic unplugged tracker which flashed up on my tracker. I quickly informed miles tracker by email and got an immediate response Very happy with quick and understanding... Se mere

Bedømt til 3 ud af 5 stjerner

By Miles is a useful way of insuring a car if you have limited or restricted driving needs. I have Parkinson’s disease and don’t use my car much now. I only pay by the miles I drive so it’s very econo... Se mere

Virksomhedsoplysninger

  1. Forsikringsvirksomhed

Skrevet af virksomheden

By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

12 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 97 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(11.669)

506 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Flat battery and tracker reset.

My car had some issues over the Christmas period but Kris at By Miles was in regular contact by email which resulted in the resolution of the problem with my battery and tracker. This is my second year and over all they have been delightful.

28. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very expensive

Very expensive, I regret using them

6. oktober 2025
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Besvarelse fra By Miles

Hi Christopher,

Thanks for your feedback, we really do appreciate it.

As the UK's first pay-by-mile insurance provider, we do appreciate that what we offer is different to the norm and so we do our best to make the pricing as clear as we possibly can. We even go so far as to give you a breakdown of monthly estimates according to your estimated yearly mileage.

We've designed our policies to work best for lower mileage drivers (those that drive under the UK average of around 7,000 miles a year - or 140-150 miles a week). If you do drive more than that, it may be that a pay by the mile policy isn't necessarily the best policy for you. We never want you to be tied to a policy that is not right for you, which is why you can cancel at any time.

If you'd like to get in touch with us to discuss your policy at all, you can give us a call on 0330 088 3838 or drop us a message via the live chat in your app or online dashboard.

Best,
Callum

Bedømt til 1 ud af 5 stjerner

I wish I had never purchased it

I wish I had never purchased it. It was only £20 cheaper than normal insurance and all I have done is to have to keep thinking about it every couple of weeks whereas my other normally insured cars I don’t give a moments thought to until renewal

4. oktober 2025
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Besvarelse fra By Miles

Hi Paul,

Thanks for your feedback, we really do appreciate it.

As the UK's first pay-by-mile insurance provider, we understand that what we offer is different from the norm, so we do our best to make pricing as clear as possible. We even provide a breakdown of the cost based on your estimated yearly mileage.

We've designed our policies to work best for lower mileage drivers (those that drive under the UK average of around 7,000 miles a year - or 140-150 miles a week). If you do drive more than that, it may be that a pay-by-the-mile policy isn't necessarily the best policy for you. We never want you to be tied to a policy that is not right for you, which is why you can cancel at any time.

If you'd like to get in touch with us to discuss your policy at all, you can give us a call on 0330 088 3838 or drop us a message via the live chat in your app or online dashboard.

Best,
Callum

Bedømt til 1 ud af 5 stjerner

Sorry to say I'm not very pleased at…

Sorry to say I'm not very pleased at the moment, there is no way I have done 309 miles in november. Ever since I started with this insurance it has gone up quite a lot every month

23. september 2025
By Miles-logo

Besvarelse fra By Miles

Hi Julie,

Thanks for taking the time to leave us a review, and I’m sorry to hear you are disappointed with your latest statement.

When the Miles Tracker is plugged into your vehicle, it uses GPS location to measure the journeys that you make; therefore, all of the miles you’ve been charged for are based on the movement of the vehicle while the device is plugged in and active.

All of the journeys that are measured by your Miles Tracker and make up your statement are available to view on the By Miles app/online dashboard. If you feel the number of miles we’ve charged is incorrect, please review the journeys we’ve measured and let us know if any are incorrect. We will be happy to investigate these for you.

If you'd like to get in touch with us to discuss your statement or journeys, you can give us a call on 0330 088 3838 or drop us a message via the live chat in your app or online dashboard.

Best,
Callum

Bedømt til 5 ud af 5 stjerner

Love the fact that I only pay for what…

Love the fact that I only pay for what I use. Really sad that this package won’t be available once it is taken over by another company as the package doesn’t apparently align with their new vision. Shame, as it’s a brilliant vision!

22. september 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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