BYLT Basics Anmeldelser 2.138

Professional and very courteous in dealing with my order. Made every effort to correct my order discrepancies and followed up on multiple occasions to ensure everything was completed in regards to my order. Very impressed with the attention to detail with order.
Rs

I couldn’t figure out how to change my return slip, so I sent the returns minus one pair I wanted to keep. BYLT refunded me fully. I emailed to let them know it was light one pair, Jan was so helpful in getting it figured out she earned a customer for life. Very nice products

Customer service was outstanding

I absolutely love BYLT!!! My son wears nothing but their clothes so I get to purchase from them around his birthday and at Christmas to buy gifts for him. The quality of their clothes is amazing but does not compare to their customer service!!! Carol was amazing in helping me find my 20% discount that I was given on my order. As long as my son loves to wear their clothes, I will be buying more in the future. Thanks again Carol for all your help.

Amazing customer service helping me with my return!! I immediately went on the website and ordered a replacement for the items that didn’t fit the first time around!! I will definitely be back

Great quality clothing, very comfortable and stylish. Customer service team is very responsive and professional.

Simply the best. Best material. Long lasting. You actually feel better as a human wearing the clothes you feel more powerful

I’ve been buying BYLT products for a few years now and absolutely love the quality and clothing line. The quality on their clothing is fantastic and I have products that I’ve owned for a few years that still look great.Also, their customer service is fantastic and I’ve never had an issue working with them.

Long time customer, Carol was great in fixing and replacing my product. Great response time and quick to replace the items.

Excellent Customer Service
I purchased a gift card in December and when my son went to use it today he got a message the code expired. I reached out to support and Kevin at Bylt exceeded my expectation. He responded immediately to my email asking for help and sent me a new code. Thank you Kevin!

Always great products but their customer service is just as good. Took care of my issues swiftly and completely. Will continue to consistently purchase from BYLT.

I was confused about a transaction that included a gift certificate. The confirmation email I received about the transaction said the gift certificate wasn't used during the transaction, and I was charged the full price. I contacted BYLT, and Leon, the representative, said this was an error, and in fact, the gift certificate worked, and I wasn't charged, except for the remaining balance. Leon was clear, helpful, got to the point, and was courteous. Thanks for the quick support BYLT, and you too Leon!

I love my BYLT purchases! The quality of the clothing is excellent. If the sizing isn’t quite right, it’s easy to make an exchange or return. Top notch customer service.

WELCOME20 20% discount code is a scam. I had never purchased anything from the site before and when I enter the code it says it is not available. And of course there is no one to contact. Texting is obviously handled by a bot.

Long-time BYLT customer, and this latest experience has completely changed my view of the company. After spending thousands of dollars with them over the years, I’ve now learned their customer service is nonexistent when there’s an actual issue.

My return package was physically handed to my mail carrier someone I know well who regularly takes outgoing packages from my home business. The package is now lost, and instead of helping, BYLT has delayed, deflected, and subtly implied I never sent it back.

After weeks of emails and repeated follow-ups just to get responses, I’m now out a significant amount of money with zero resolution, zero accountability, and zero concern for a loyal customer. If something goes wrong, don’t expect BYLT to stand behind you…Absolutely terrible customer service and has me rethinking if I will ever support this brand again.

Rachelle is fantastic. I purchase a significant amount from BYLT, and while the quality is always top-notch, occasionally something just doesn’t work out. Rachelle is consistently responsive, helpful, and makes the return process seamless. She’s also great at answering fit questions, which I really appreciate. Between the product and her level of service, BYLT has earned my business season after season.

Great customer service

I made a mistake and had my order shipped to the wrong address. I have bought very often from BYLT and was happy to see that they were accommodating and understanding of this issue. They shipped me another shirt at no cost. I really appreciate the service.

Been purchasing for about three years. First time I had an issue with delivery. BYLT customer service was able to resolve my problem with no issue.

I've purchased several items from this Company. The material and fit are on point. I personally prefer earth tones , and they have multiple options to choose from. Highly recommended!