Buzz Talent Anmeldelser 

219
•
TrustScore 4.5 ud af 5

4,6

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Bedømt til 5 ud af 5 stjerner

Buzz Talent operate with a level of clarity and intent that is rare to find. There is a quiet confidence in how the agency supports and represents its talent, communication is considered, opp... Se mere

Bedømt til 5 ud af 5 stjerner

My totally unique experience as an aspiring male model with Buzz Talent is really exhilarating and incredibly enjoyable. The team is headed by the truly amazing CEO and founder the absolutely br... Se mere

Bedømt til 4 ud af 5 stjerner

I can say that during my time with Buzz, which is around 2 years now, my experience has been very positive. The team including Helen, Rachael, Caroline and all those I don't see in the background are... Se mere

Bedømt til 5 ud af 5 stjerner

Buzz Talent is a very friendly and proactive company. I am impressed by the team, who are always on hand to respond to questions and to put talent forward for jobs. They have an excellent program... Se mere

Virksomhedsoplysninger

  1. Social media-bureau
  2. også i
  3. Medie- og marketingbureau
  4. Modelbureau

Skrevet af virksomheden

Buzz Talent is a nationwide agency working regularly alongside casting directors, brands, and producers to ensure a constant stream of opportunities for clients of all ages and experience. Buzz Talent is fast becoming one of the leading agencies in the UK with a team of experienced staff on hand to help and guide you through your chosen path in the industry. Buzz Talent has grown from strength to strength, expanding to a team of 20, each bringing a specific talent to the table and helping us to represent talent from the beginning to be a full-service agency.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

219 anmeldelser

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4,6

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Bedømt til 5 ud af 5 stjerner

This agency is amazing

This agency is amazing. The casting agents are so helpful, they keep good and fast communication with clients and work hard to find clients some jobs. I’ve had a casting for ASOS and will be filming for the BBC!!! I love their passion and help!

6. maj 2021
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Bedømt til 5 ud af 5 stjerner

Success

I joined Buzz Talent six months ago and they have already helped to develop and support my online profile and offered some great opportunities. I recently appeared on an episode of TOWIE and my social media profile engagement has soared since joining the agency. Everyone at Buzz is super friendly, professional and I look forward to seeing what the future holds in continuing to work with them.

Insta @blxsmth

12. april 2021
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Bedømt til 1 ud af 5 stjerner

Money Grabbing

I’ve been with the company for quite some time now. Not once been offered a job - whether this be in acting or modelling. It was posed initially so well that I was great and I’d fit so many roles. TOTAL LIES. The roles available are so specific. “Single mum with children” “African male who can do XYZ”. Nothing is been suitable for myself. Also, when I messaged about a job at ASOS I got a snotty DM back from someone saying “Check your emails. You’ll know it’s only for those who are London based.” Little did they know, I joined Buzz Talent THAT FLAMING WEEK! They come across after so apologetic. I’ve been offered ZERO jobs in the business since I’ve started. My advice - save your money and don’t bother. Real agencies won’t charge you - I know this now.

5. marts 2021
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Buzz Talent-logo

Besvarelse fra Buzz Talent

Hi Rebecca

Thank you for your review and of course have looked into this as i take complaints very seriously and this is the first i have heard of your issue .

on looking at your profile you joined us on the 3rd December however your profile did not go live until the 21st December because of the quality of the pictures that were sent over . Susie has shown me the correspondence between you and quite rightly advised you to redo your pictures from home for maximum benefit as the originals looked like selfies .

I also have looked at your emails stats and it shows that you have opened only 54.2% and clicked 0%. As explained in the emails and also in your welcome pack (castings and how they work ) the emails that are sent are GENERIC emails that are sent to all clients and the ones we are allowed to publish by the casting directors as most castings are strictly confidential . You will be submitted forthe Rest in house based on the information provided by yourself for your profile however it is not us that choose who a brand wishes to choose . We could submit you for 100 jobs and you may not get chosen - or we can submit you for 10 and you get cast for 9 . (we hope the latter as that is when you and the company earn !)
In answer to your statement that you have been offered ZERO work this is because you have not been chosen .

Please do also bare in mind that soon after your profile went live we were suddenly put into lockdown ( and we still are ) and even though we are thankfully still busy , you have been with us a only matter of 10 weeks . I can understand how frustrating it can be and how excited you are but i think we need to manage expectations here . You are at the beginning of your journey with BUZZ and we continually work hard for our clients . I am also a little shocked that you had to come on here and write this review when you could have called or emailed the office at any time - that's what we are here for :)

For your convenience the tel number is 02085301233 Monday to Friday 8am -5pm or can always email myself personally helen@buzztalent.co.uk

9/3/2021 - i have called and left a message but have had no reply - please contact me at your earliest convenience

Best wishes

Helen




Bedømt til 5 ud af 5 stjerner

The Buzz Team were the first agency I…

The Buzz Team were the first agency I was signed with, which has proven to be a great choice over the past few years. They are in touch very often with casting propositions and are always highly professional in their output. I have been shortlisted a few times and booked once through them, which I am really grateful for. My agent Maria is wonderful and I am so glad she has joined the amazing team that constitutes Buzz. I am really looking forward to working with them again in future.

7. februar 2021
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Bedømt til 5 ud af 5 stjerner

My experience with BUZZ has been…

My experience with BUZZ has been nothing but brilliant. From the very start of my interview with Toby who made me feel so at ease (as I was a bit nervous) to having regular chats with the amazing Maria and Rachel who have made me feel that no question is too silly or an inconvenience.
The agency is definitely something that I would recommend to anyone seeking this line of work.
Thank you Helen for all your hard work and the agency is a credit to you :)

26. januar 2021
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Bedømt til 5 ud af 5 stjerner

Reality personnel

Buzz sent me the application for the cabins which I was then on and have been none stop help before hand and along the way, they're like a family and you get looked after and encouraged! They help you with anything you need, definitely recommend!

Instagram _sarahhhutchinson

15. januar 2021
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Bedømt til 5 ud af 5 stjerner

AMAZING SUPPORT!!!

AMAZING SUPPORT!!!

I joined Buzz in the summer and had opportunities thrown at my way from the get go! It's all about getting involved and being open to new opportunities when they are offered to you! I was given the opportunity to take part in ITV2's new show "The Cabins" and the support since from Buzz and especially Helen is INSANE!!!

Any questions feel free to DM me:

Instagram: @CurtisPay

15. januar 2021
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Bedømt til 1 ud af 5 stjerner

Save your hard earned money

I am a signed model with various different very reputable model agencies now.

I joined Buzz Talent when I was first starting out, but I was naive. I joined Buzz thinking they would be a good model and talent agency to join. However, they take on literally anyone and charge £150 to join. Having learnt about other reputable agencies since, no decent agency charges you to join. All the best and safest agencies to join are listed on Castweb.

In addition, Buzz Talent mainly promotes people on their Instagram who they have placed as an extra on Towie, which you can go on for free. Towie takes anyone with any looks as an extra. I have the phone number for Liberty, one of the people who source extras for Towie. I can give that to anyone and you will be immediately accepted as an extra for Towie and I won't charge you anything.

Plus every other model agency tell everyone on their books the fee upfront you earn for shoots. They are v transparent.

Buzz Talent pay for a large number of their followers on instagram and often pay for comments on posts, many of which are the same sorts of comments and you can see they come from bots.

Furthermore, Buzz Talent tried to get it's members to sell Ketones last year in a sort of pyramid scheme. Again, no reputable agency would try and get their members to do this. I spoke to a number of other members who were asked to do this.

Having experienced top model and talent agencies now, I would warn people not to rush to spend their hard earned money joining an agency like Buzz Talent, when there are so many better agencies out there you can join for free. I felt it was my duty to warn other aspiring models etc.

Further update 18th January 2021: Helen contacted Trust Pilot suggesting my experience wasn’t genuine and that I wasn’t signed with them. I forwarded all email contract documentation over with screen shot evidence of the fake followers and comments and Trust Pilot have now verified my review. I’m not at all surprised Buzz Talent’s only reaction was to try and make out I was providing a fake review, given everything else about their company is so fake! What makes this even more hilarious is other reviews from people saying Buzz Talent are like a family, yet they don’t know who half their members are, otherwise they would have known exactly who I was! All other proper agencies I am signed to know exactly who I am and who their other models etc are.

My response to your reply Helen on 26/01/21:

Thank you Helen for your reply, most of which you had put a spin on like a politician, so I will address your points and provide clarity for other would-be members who may be considering signing up to your agency:

1) Other talent agencies may charge a small fee like an admin fee, but certainly no-where near £150 that your agency charges. Please provide details of which other reputable agencies charge £150? Most talent agencies cover modelling, tv and extra work, so your 9 genres you refer to as being unique to your agency simply isn't true. As an example, Fomorealcast created by Fomo Models is free to join and places models with ASOS and other well-known brands, along with putting people forward for Love Island and MTV shows. In fact people have been approached to model for ASOS from Fomorealcast and not your agency, even though they are signed to yours and theirs, so you obviously don't put people forward for modelling jobs, behind the scenes, that you should do.

2) Well done for making sure you get listed on Castweb, it's a very sensible move, however perhaps you should consider dropping your enrolment fee to £30 or under like other talent agencies to cover admin costs, instead of ripping off your members.

3) I never questioned whether the content was 100% genuine you post on instagram, but you do have bought followers and comments which isn't 100% genuine! Your answer to this was a political type response, and you clearly are bothered because you pay a company to give you fake followers, likes and comments!

4) I never said Pruvit ran a pyramid scheme, but you were going to be personally earning money from sales reps you had helped recruit to sell the Ketones. You were therefore creating a pyramid scheme yourself.

5) I appreciate you contacted Trust Pilot to find out who I was, but it was another thing to suggest to Trust Pilot I wasn't genuinely signed to your agency, when I know so much about your agency and have since proved to Trust Pilot I am.

6) I hope this clarifies why I still think your agency is a joke and why I continue to warn other would-be models etc away from your extortionately priced agency when they can get the same opportunities for a fraction of the price or for free elsewhere and that is something you cannot deny.

Further update 03/03/21: Buzz’s best actor, Chris Barnes, has just left them because they weren’t a proactive enough agency!

12. januar 2021
Buzz Talent-logo

Besvarelse fra Buzz Talent

Hi Richard

Thank you for your review as i take all complaints very seriously and always look into them in alot of depth .


As you have posted only an initial for your surname i have asked trust pilot to contact you for more details so that i can formulate a factual response my end .
You can of course email me helen@buzztalent.co.uk with these details and i will be ,as always very transparent with you, and also reply my response on here .

I look very much forward to hearing from you

Best

Helen Georgio

Updated reply -

Hi Richard C

Thank you again for your review however i still have not heard from you to clarify your full name . We are a very large agency so would need your surname to come back with a formulated response however i will answer what i can generically from the issues you have raised above .

Your comment -
Having learnt about other reputable agencies since, no decent agency charges you to join. All the best and safest agencies to join are listed on Castweb.

Alot of TALENT agencies charge a fee and is very common in the industry- The fee for Buzz is for your profile to be created for the 7 casting agents to be able to submit you for the correct work - this is part of the contractual agreement between us and the client . I have searched or client base name on our system and we have 5 Richard Cs ? Again i ask if you can send me your full name .

We also cover 9 different genres of work at Buzz unlike most agencies. This means you can be with ONE agency rather than loads and we have found that this works well .
Tv shows , reality shows etc. are unpaid for the agency, however our clients love being submitted for this type of work (and we are very successful at this ) . As you can appreciate this takes lots of time on our part. For an example , The Love island Casting was put out on Sunday and i have had (at last count ) 817 emails . We will be going through these individually and will be sending direct to ITV any clients that fit the brief that has been sent to me . I am so excited to get some of our clients on the show, however as will all castings it is not us sadly that would make the decision. To clarify we do not get any form of remuneration for this .

In regards to Castweb we regularly use this service . Thank you for bringing this to our attention!
We were not on the agency list ,as we should have been - we have spoke to Rodney at Castweb and he will be adding this today :)

In regards to our Instagram , we use a Social media company to do this as we are not experts in this field . We just provide the content of the jobs auditions and clients Instagram handles for them to post . All the content is 100% genuine and have tagged the instagram name in each post for the avoidance of doubt . I personally am not interested or bothered by Likes and comments - i am more concerned about the clients getting work .

YOUR COMMENT

Furthermore, Buzz Talent tried to get it's members to sell Ketones last year in a sort of pyramid scheme. Again, no reputable agency would try and get their members to do this. I spoke to a number of other members who were asked to do this.

Ketones was a product that i personally use and they were advertising that they needed reps . This was during covid when people were loosing their jobs and relayed the message to my clients if anyone was looking to earn extra money . Again i would not have been earning however wanted to support my clients in anyway i could .
I have spoke to the company PRUVIT and they have adamantly denied this is a pyramid scheme .


In regards to TOWIE - we have an amazing relationship with the team - We also were credited by them for last years help with supplying the extras . The casting agent then went onto cast for Celebs Go Dating and we then got another 2 clients on the show . Building relationships up with casting producers and directors is something we are very strong on and give them a very good service - which is why they come back time and time again to use our amazing clients . Again this is all unpaid work the agency does .

YOUR COMMENT -

Helen contacted Trust Pilot suggesting my experience wasn’t genuine and that I wasn’t signed with them. I forwarded all email contract documentation over with screen shot evidence of the fake followers and comments and Trust Pilot have now verified my review. I’m not at all surprised Buzz Talent’s only reaction was to try and make out I was providing a fake review


I have put in my initial reply the following :
As you have posted only an initial for your surname i have asked trust pilot to contact you for more details so that i can formulate a factual response my end .

I did not hide the fact i was contacting them ? This is normal procedure when a company is unsure .

I hope the above clarifies some points for you , however am still disappointed you are not happy with us . I again urge you to contact us so we can look into this personally for you - the team are always happy to help and assist and really am quite disappointed that you chose to come on here and raise your concerns rather than speak to us directly .
Our office hours are Monday to Friday 8am-5pm and my email is Helen@buzztalent.co.uk should you change your mind .
Please remember an agencies job is to submit clients for consideration and have no say in who a casting director chooses. If you make yourself known to me i can send a list of all submissions you have been put forward for .

As with everything some people suit with different companies ,but I am glad you have found agencies that have been successful for you - and wish you the best in your career !

Best wishes

Helen :)

Bedømt til 5 ud af 5 stjerner

Family, loyalty and friendship

Best Agent ever!!
Helen has helped me massively through out 2020 not just on a work level but a personal level too. I know I have her full support and backing in whatever I do and I know she always has my best interest at heart. Caroline and Toby have also been amazing in what has been an externally tough year in the talent industry so thank you! Buzz isn’t just an agency/ management. Buzz is a way of life, a support network and a family. I am both happy and blessed to be working with such an amazing team and can not wait to see what the future holds.
Ross
Insta- @rosssteeleofficial

10. december 2020
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Bedømt til 5 ud af 5 stjerner

Since being signed with Buzz Talent…

Since being signed with Buzz Talent last year Helen and the team have gone above and beyond,I have been featured on the hit ITV show The Only Way Is Essex multiple times,London Fashion Week SS20 in February and secured a great live streaming show for a top online app.

I am now also signed with Buzz Reality and can honestly say this was the best decision I made signing with them.

Thank you Helen and the Buzz Team.x

IG: @officialcassieanne

10. december 2020
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Bedømt til 1 ud af 5 stjerner

They are a scam

They are a scam. Avoid them. They take your money, offer you whatever you want to hear to get that money, then disappear into the night.
When I tried to get feedback or help, they shouted at me and the main lady is a very poorly spoken uneducated imbecile. I asked for help and she got offended!🤣 Then aggressive at me when I was politely asking for help! I couldn’t believe how bad their service was. Oh and by the way this was funny: she got upset when I reminded them they’re supposed to provide a service!😂
If you’ve been had by them and lost your money, do what I did and look up your rights. Do a little research and then write to them. Since they don’t provide you with a service up to any standard, you have a right to a refund. Don’t let these ******** take your money and disappear on you.
They’re not smart enough to understand what you’re talking about if you use words longer than five letters.
And if you haven’t signed up yet, just don’t.

4. december 2020
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Bedømt til 5 ud af 5 stjerner

Absolutely amazing team

Absolutely amazing team!
Very good communication and always looking after us..

I started with this company in August and since that I’ve had 3 jobs that I have been paid for - one of them I am in todays sun newspaper!!

Helen, Caroline, Valentini and the rest of the team are superstars!
I cannot Thank Helen enough! Xx

25. november 2020
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Bedømt til 1 ud af 5 stjerner

If I could give 0 stars

If I could give 0 stars, I would.
This company asks you to pay a ridiculous amount of money as a joining/ entry fee, then just spams you with dozens of emails for ‘castings’ that 9 times out of 10 are not even relevant to you as an individual.
Please, stay away from this company... To any aspiring models, the FIRST RED FLAG of an illegitimate ‘agency’ is then asking for an initial fee.

Any good, reputable agency will not ask you to pay them anything to join.

16. oktober 2020
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Buzz Talent-logo

Besvarelse fra Buzz Talent

Hi Shanelle

Thank you for your review and will answer this for you as i take complaints very seriously .

I am still looking into this and have asked for all agents to give me a detailed account into your account however from what i can see you have not completed a profile for the new website despite being asked a total of nine times - Your open rate for emails is 94.7% and a click rate of 1,6% which shows you have read them although taken no action .
As you know and is detailed in all our emails, you must have a profile so the 5 agents we have here can submit you CORRECTLY for work -and submissions are based ON THE INFORMATION YOU PROVIDE .
Your profile needs images(one of THE most important parts ) added and your instagram also

There have been various castings you have been suitable for that we have emailed you about and you have not responded to also .

In regards to spamming you with emails that are not relevant to you - you are also advised that majority of the jobs that come in are Strictly confidential and we only send out castings that we are allowed to send - at the bottom of each of these emails read like this -

PLEASE NOTE -
This is a generic email that we have been given authority to send by the casting director.
MOST CASTINGS ARE STRICTLY CONFIDENTIAL AND WILL BE SUBMITTED BASED ON THE INFORMATION ON YOUR PROFILE THAT YOU HAVE ADDED .
Please always ensure that your profile is kept up to date with relevant information as this is part of your contractual agreement with BUZZ Talent,
This is to ensure the casting team are submitting you to the correct jobs.

Please ensure your profile is up to date !
To view or update your profile please email assistant@buzztalent.co.uk

I like to send emails also so that we have constant contact with my clients as one of the most annoying things about being with an agency (ive had this myself ) is NO contact at all .

In regards to a joining fee we charge £99 plus VAT for a year -
This is for your online profile (which the casting agents use to submit you and is part of your contractual agreement to complete) - please see your contract that you have been sent which details this very clearly .
5 agents to be submitting you for work .
You also have the option for telephone support from the whole team in the office Monday- Friday 8am-5pm where you can call land one of the dedicated team is on hand to advise and help you with any problems you may have - On that note i have asked the team to check emails to see if you have in any way contacted us with any problems as we have all the records to hand as this is the first time i have heard of any dissatisfaction personally .

I also would like to bring to your attention your comment -
To any aspiring models, the FIRST RED FLAG of an illegitimate ‘agency’ is then asking for an initial fee.

Any good, reputable agency will not ask you to pay them anything to join.

You are referring quite correctly to a MODELLING AGENCY - we are not a model agency we are a TALENT AGENCY - which is quite clear from our name BUZZ TALENT.
To clarify (and is very normal )Talent agencies can charge a NOMINAL FEE provided that there is website exposure - which you would have if and when you complete your profile .

I hope that clarifies in details your raised concerns above however i would welcome you to call the office on Monday and speak directly with me as we do wish you to be successful however this is a two way contract and you do have to do your part also - to clarify at this point you need to complete your profile and also reply to emails when they are sent (if applicable )

The agents on Monday will also be giving me details as i said on any correspondence they have had with you if any . I am more than happy to update here or (preferred ) would like to have a call from you on Monday to discuss . I will leave that with you and am sending a copy of this to you via email .

Best

Helen





Bedømt til 5 ud af 5 stjerner

Incredible opportunities

I have been with this agency for two weeks and the opportunities they have given me have been insane!
Yesterday I signed two contracts in one day!!
One being for a new app launch and one being for a new TV show! How exciting! This agency can literally turn your dreams into a reality! I can’t thank Helen and the team enough! X

13. oktober 2020
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Bedømt til 5 ud af 5 stjerner

The most helpful agency

I’ve been signed by BUZZ for just under a year now and I had nothing but good experiences, it took me just 3 weeks for me to get my first modelling job and they have really been the best start to my modelling career in the industry. It’s a real shame to see bad review on hear because Helen has got the kindest heart and her team work so hard for their clients to get them work. When lockdown started and I lost my job she even went out her way to give me an admin job in her office to help me out. Not the kind of company that should be getting scam reviews.

Instagram - Tobyleejames

2. oktober 2020
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Bedømt til 1 ud af 5 stjerner

Dear Buzz,

Dear Buzz,

Thanks for feeling the need to address me by name, hope that makes you feel like you’ve done your job. If your company put that much effort into finding me work than responding so “in-depth”, well I’d be inundated to say the least.

You sent me DOZENS of indeed spam emails, when I was 17 you emailed me only castings that were “18 year old and over” and for “reality shows and parties” so for the first year I was literally unable to go for ANYTHING. I haven’t received one email that actually fits my criteria... hence why I’m unable to go for anything nor does your company put me forward for anything at all. As an agency it’s literally your job to put people forward for roles, why do we have to keep chasing you up for work?

I uploaded pictures to your site and you email me saying we can only accept professional headshots in which you have to pay for... When I’m not willing to do that as I’m just starting out with the business and pictures from my previous modelling experience should do just fine.

Your points to say there are hardly any negative reviews are false as before you changed your name from TMA to Buzz there are loads of negative reviews relating to your company especially on TP, which you are yet to answer for.

I stick by my claims and quite frankly don’t need a response from you as I have my opinions about your company the last time I checked I’m fully entitled to. Either way a response from you, won’t be read by me and I regret ever signing up to your company.

19. september 2020
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Buzz Talent-logo

Besvarelse fra Buzz Talent

Hi Leah

I will most definitely reply as what you are stating is inaccurate and defamatory .
Firstly we asked for your email and you negated to send to them so we had to find you through our system .

I will reiterate that you NEVER done a profile when joining after being prompted by the team and as stated THIS IS A NECESSITY for our casting agents to submit you for work .
The emails you are referring to are generic emails as stated and are a miniscule amount that we are allowed to post out and THE REST OF THE CASTINGS ARE DEALT WITH INHOUSE BASED ON THE INFORMATION THAT YOU PROVIDE US FOR YOUR PROFILE ( again i will reiterate that you did not provide us the information for this simple task )

In regards to headshots - you are advised you can do this at home and are given details of how to this for FREE - again a simple task you failed to do .

I stand by the fact that your lack of success is down to your lack of action NOT OURS .

I have also seen that you have frequently given bad reviews to other companies who i will be in touch with as i feel that you are blaming others and trying to blackmail (as you did us )into giving your money back under false reviews .

I stand strong in knowing what we do here at BUZZ and the hard work that the team do - Sadly this is a two way relationship and you have failed on your part to uphold your end

Helen

Bedømt til 5 ud af 5 stjerner

Legends x

Helen & her team are amazing! Helping me get into things such as TOWIE and alongside Little Mix... couldnt ask for a nicer & more professional team!

18. september 2020
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Bedømt til 5 ud af 5 stjerner

I have had nothing but great…

I have had nothing but great experiences working with Buzz! I was fortunate enough to present at their incredible London Fashion Week show and have hosted many events for them! They also helped me secure paid work during the covid lockdown which was crucial!
A really creative team that are always pushing for growth and opportunity...

My insta @minxhoney

17. september 2020
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Bedømt til 5 ud af 5 stjerner

The agency who make dreams a reality...

Where to start!!
This is by far the best Agency in the UK.

From office staff to the queen herself, HELEN. The entire team offer a 5* service throughout and always ensure to go above and beyond given the opportunity.

I for one are an extremely selective client and Buzz understands my (pickiness) 😆 they go above and beyond to understand and meet both client and Buzz client requests all while maintaining a prestige service. I love these guys to bits and I can not wait to see what the future holds!

P.s follow my insta @djrossofficial 😝

6. september 2020
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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