Great value for money playing bingo in afternoon on paper only £6.00 no more to pay.The electronics offers selected evening the packages start the same price as paper a paper book ( Monday/Tuesday).... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just so dirty. Chairs are stained, many with obviously bodily fluids. The stench of cigarettes and vape fumes wafting throughout the whole place with smokers congregating immediately outside... Se mere
Virksomheden har svaret
You have done such a great job with refurb the place looks bigger and brigther quick service with food and drink and easy access to machines and i love the buzzer on table
Virksomheden har svaret
I have always enjoyed playing bingo, and have done for over 50 years. Nothing wrong with the club, there's always good company, and the staff are always friendly and helpful. I am disappointed thoug... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Kontaktoplysninger
Southernhay, SS14 1DH, Basildon, Storbritannien
- 1268281054
Du bør vide
4,2
God
27 anmeldelser
Bed kunder om at skrive en anmeldelse
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Svarer typisk inden for 24 timer
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Besvarelse fra Buzz Bingo - Basildon
Hi Joseph,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do try to resolve any issue as quickly as we can.
Good luck!
Kind regards,
Claire
Customer Reviews Team
I live going to Basildon Buzz bingo all…
I love going to Basildon Buzz bingo all of the staff are so lovely. They are like a 2nd family. Just would be nice if I won every now and then lol
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Basildon
Hi Dee,
I hope you are well.
Thank you for taking the time to leave us a review for our Basildon Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experiences with our staff in the club who work hard to provide a friendly environment to our customers.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Gripes and moans that can be rectified
Not enough staff firstly, leading to long wait to buy books and sometimes missing a game! No body on hand to give change for table top bingo and as for the live games via video….useless. Out of sync and the awful canned applause after every win is terrible. Please get rid!! Lastly I have to use the disabled toilet and it needs a few adjustments like a shelf around the sink area to put medical stuff also nothing in there to dry your hands! Disgraceful.🤬
2. marts 2024
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Basildon
Good morning Patricia,
Thank you for your review. Good or bad, we take all feedback on board to offer a better service in future.
I am sorry to hear of the staffing issue at our Basildon club. I will certainly pass this along to the team, as well as your feedback on the live game and the team that deals with that.
Regarding the disabled toilet, unfortunately, any adjustments like that would need to be passed through several different departments to be authorised but, again, I can certainly pass it offer to the teams.
I do hope you continue to visit and wish you the best of luck!
Kinds regards,
Richard
Customer Reviews Team
Besvarelse fra Buzz Bingo - Basildon
Good afternoon Mark,
Thank you for your review.
I am glad you have found everything and everyone so helpful! We do strive to offer the best service possible, be that online or in club.
I wish you continued luck with us!
Kind regards,
Richard
Customer Reviews Team
Awful
queue for books, for too long missed game, then queue for a drink no staff and the odd ones are rude! This is Basildon, now gonna make Mecca my regular
31. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Basildon
Hi Diane,
I am sorry to hear of your experience on your visit to the club. If you wish to discuss this further please contact our Customer Service Team at support@buzzbingo.com. We do not want any of our customers to feel this way and thank you for taking the time to leave a review, any feedback is always appreciated and will help us work towards providing a better experience for our customers.
Kind regards,
Buzz Bingo Customer Service
Do NOT visit Buzz Bingo
Do NOT visit Buzz Bingo. I won the bingo and ‘apparently’ the caller didn’t hear me BUT everyone around me did. Absolute racketeers. It should be boycotted and close down like all the high st seems to be. Management tried to make peace by paying me £10!!????? Do NOT visit buzz bingo.
18. maj 2023
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Basildon
Hi Autumn,
I am sorry for your experience in our Basildon Club. Unfortunately when claiming bingo it is the players responsibly to stop the game and the caller must hear the claim. I understand your disappointment but these are the rules of the game.
I do hope you visit us again and thank you for your leaving us your review.
Kind regards
Buzz Bingo Customer Service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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