very disappointed
I placed an order(10 kg of women's jumpers grade A) in December 2025 as a gift for a friend who owns a small reseller business. Three weeks later, I still had not received my order. I contacted the company, and the person who answered the phone said he would check and get back to me, but he never did.
I called again about five days later and was told that my order had been sent on the 24th of December and that he would check with DHL and get back to me. I contacted DHL directly, and they confirmed that they had never received the parcel, only a request for the shipping label.
I then called again to request a refund, but my calls were not answered. I subsequently sent a message requesting a refund and explained that DHL had never received the parcel. I was informed that I would be refunded; however, unfortunately, I never received my money back.
I am very disappointed due to the loss of money and time, and I also had to search for an alternative gift for my friend.
Definitely, I don't recommend this company.








