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BuyFactory Direct Anmeldelser 

3
•
TrustScore 3 ud af 5

3,0

Online markedsplads
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Online markedsplads
  2. Business to business-service
  3. E-handelsservice

Skrevet af virksomheden

BuyFactory.Direct is a curated online hub connecting shoppers with more than 60 independent factory-direct and warehouse-direct brands. The network covers home and garden, bedroom and bathroom, fashion, fitness and health, tools, automotive products, pet supplies, children’s products, kitchenware, storage solutions and clearance stock. BuyFactory.Direct does not sell products directly through the hub. Instead, visitors can search or browse the brand directory and continue to each brand’s own website to view products, pricing, availability, delivery information and current offers. Orders are placed with the selected brand, and each brand maintains its own shipping, returns, warranty and customer-service policies. Our purpose is to make a broad portfolio of specialist brands easier to discover in one place. The website also publishes shopping guides, product information and links to current promotions across the network. Availability, delivery destinations and timeframes can vary by brand and product, so customers should review the information displayed on the relevant brand website before ordering. BuyFactory.Direct is operated by Caruso Consulting Co Ltd from Phetchaburi, Thailand. Customers who need help identifying the correct brand or locating the appropriate customer-service team can contact us using the details shown on this profile.

Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,0

Alle anmeldelser

(3)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Beware of this company

Sent back a partial order for a different product, in line with their "returns" policy. Have to send to THAILAND. BEWARE. The cost was £30 postage and then their company REJECTED the package when it was delivered in Thailand. Came back to UK to our home address despite the company having agreed the return and acknowledged in writing that we wanted an exchange. Do not deal with this company unless you are prepared for heavy postage costs and then rejected returns.

12. juli 2026
Uopfordret anmeldelse
BuyFactory Direct-logo

Besvarelse fra BuyFactory Direct

Hi Sharon,

We’re sorry to hear about the difficulty and expense you experienced when returning your order, particularly after the return had been discussed with our team. A parcel being returned after delivery was attempted is something we would like to investigate properly.

Please contact our customer service team with your order number and return tracking details so we can review the correspondence and determine why the parcel was not accepted.

The Team @ BuyFactory Direct

Bedømt til 5 ud af 5 stjerner

Fantastic Experience

Bought 6 magnetic strip window screens. Product arrived quickly. Instructions were easy to follow. Finished product looks fantastic. Highly recommend this company.

6. august 2025
Uopfordret anmeldelse
BuyFactory Direct-logo

Besvarelse fra BuyFactory Direct

Hi dd_riddell,

Thank you for sharing your experience. We’re delighted that your six magnetic window screens arrived quickly, that the instructions were easy to follow, and that the finished screens look fantastic. We really appreciate your recommendation.

The Team @ BuyFactory Direct

Bedømt til 1 ud af 5 stjerner

Terrible experience with these

Masquerades under various names with local business addresses but are based in Thailand. I bought silk which turned out to polyester satin and even then was the wrong size. Return was impossible due to demand for private courier shipping (very €€€). Umbrella name seems to Caruso Consulting Co ltd. Their websites are well done but their support emails bounce and their chat bot looks real but is also fake.

2. april 2025
Uopfordret anmeldelse
BuyFactory Direct-logo

Besvarelse fra BuyFactory Direct

Hi Gavan,

We’re sorry to read about your experience and take your concerns about the product material, sizing, return arrangements, and unsuccessful emails seriously.

We would like to verify what was ordered, how the product was described, and why your messages did not reach the appropriate team. Please contact customer service with your order number and the email address used for the purchase so the matter can be investigated against the original listing and correspondence.

The Team @ BuyFactory Direct

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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