Honestly was a little worried after reading the reviews, but by the looks of it majority was from people missing the KYC email, I also checked companies house and could see this company was in g... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mi è stato detto dalla PAMP. Che in Europa potessi fare l'ordine da tale sito e azienda. Il pacco è arrivato in Italia puntuale, tempo dello sdoganamento ed è arrivato a casa, mi è piaciuto il contat... Se mere
I'm starting to wonder if this company is a scam. Or just heavily incompetent. I placed an order 10 days ago. It said they would contact me to continue the order, and I got an automated confirm... Se mere
Virksomheden har svaret
I had a wonderful buying experience on their website and had a few questions around delivery for the recipient....their customer service was very good and made all the arrangements for me. This is the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Boxerdome Ltd trading as BuyBullion24 was launched in order to offer B2C investors a straightforward and secure way to buy precious metals at great prices to allow margins ideal for investment. We offer a complete range of bullion products including gold bars, silver bars, gold coins and silver coins, as well as platinum and palladium products and a host of tools for understanding the bullion market.
Kontaktoplysninger
Bank House,, HA1 2EY, Harrow, Storbritannien
- 020 8861 4443
- info@buybullion24.co.uk
- buybullion24.co.uk
3,9
God
44 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good Experience but Customer Support Needs Improvement
I purchased the Eid Pamp Suisse version and was initially a bit worried after reading some reviews. However, my experience has been reassuring so far. They responded to my emails and dispatched the item promptly once the KYC process was approved, which I appreciated.
One area for improvement would be customer contact. It would be great if they could offer direct phone support, as currently they only leave messages and it can be difficult to reach them.
Overall, a positive experience with room for improvement in communication.
20. marts 2026
Uopfordret anmeldelse
Honestly was a little worried after…
Honestly was a little worried after reading the reviews, but by the looks of it majority was from people missing the KYC email, I also checked companies house and could see this company was in good standing, so what did I do? Bought myself a half ounce gold bar, the next working day I got an email to confirm my identity which I did, the day after it was dispatched and I received it the following day.
Really pleased overall and wanted to leave you a 5* review and hope you guys manage to improve your reputation as I received a 5* service.
I will update my review if anything changes in the future orders I make.
Thanks guys! :)
26. februar 2026
Uopfordret anmeldelse
Where is my order?
Where is my order?
No communication and no tracking number. Will be reporting to bank if I do not get a reply within a couple of days.
Order number 1766680040
25. december 2025
Uopfordret anmeldelse
Total scam
Total scam.
Communication was good but that’s as far as it goes.
They are advertising items in stock which are not. They insist that refunds have been made but it’s a lie.
I’ve read other reviews which stated that there good reviews are from a certain group. Unfortunately I will have to confirm this, do not buy from them!!!!!!!
Plenty of decent companies out there and not worth the risk.
26. januar 2024
Uopfordret anmeldelse
Besvarelse fra Buybullion24
Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you’ve experienced with your recent order. Your concerns are very important to us, and we take them seriously.
While we are pleased to hear that our communication met your expectations. We strive to ensure our stock information is accurate and that refunds are processed promptly. If there was any confusion or delay, we deeply regret it.
We understand your scepticism and respect your decision, though we want to assure you that we value transparency and integrity in all our dealings. The majority of our reviews come from genuine customers who have had positive experiences, and we continuously work to improve based on all feedback.
A Happy Buybullion24 Experience!
A Happy Buybullion24 Experience!
I recently purchased a 10-gram Lakshmi Gold bar from Buybullion24 and couldn't be happier with their services. The seamless online ordering process, prompt communication, and the exquisite quality of the gold bar exceeded my expectations. Highly recommended for hassle-free bullion purchases.
11. januar 2024
Uopfordret anmeldelse
Besvarelse fra Buybullion24
Thank you. We value your custom
I was great doing business with you
I was great doing business with you. Thanks for shipping so fast, You are a good person to deal with. I'll come back again to buy again. Cheerio, Neal
22. december 2023
Uopfordret anmeldelse
Besvarelse fra Buybullion24
Thank you so much!
I am happy with my purchase
I placed my order on the 18th September and recieved order by the 23rd September. Nice item, very pleased
23. september 2023
Uopfordret anmeldelse
Besvarelse fra Buybullion24
Thank you! Hope to do business again
From the quality of the gold to the…
From the quality of the gold to the professionalism of the seller, my experience with Buybullion24 has been excellent. I will definitely purchase gold from Buybullion24 again.
12. maj 2023
Uopfordret anmeldelse
Besvarelse fra Buybullion24
Glad we met your expectations
I ordered over the bank holiday weekend…
I ordered over the bank holiday weekend and when I saw the low number of reviews I was concerned but they contacted me and kept me in the loop and I had my order by what was the next working day.
11. maj 2023
Uopfordret anmeldelse
Besvarelse fra Buybullion24
Thank you. We endeavour to meet all our clients expectations
Top service
Hello
Great customer service, I would recommend to anyone.
2. maj 2023
Uopfordret anmeldelse
Everything went as expected
Everything went as expected. Great communication and great customer service.
Thank you
3. maj 2023
Uopfordret anmeldelse
Great service all round
Great service all round, from offering the best price to recorded delivery service. 5* recommendation for purchasing bullion.
3. maj 2023
Besvarelse fra Buybullion24
thank you so much! Hope you enjoy your product
Waste of time
I'm starting to wonder if this company is a scam. Or just heavily incompetent.
I placed an order 10 days ago. It said they would contact me to continue the order, and I got an automated confirmation email. Then I never heard from them ever again.
I've noticed that a lot of these 5 star reviews are from Indian names and are just one line reviews that describe nothing. I wonder if they are family/acquaintances of the owners giving fake reviews. (Buybullion24 is owned by Boxerdome Ltd, you can look up the owner's names on gov.uk).
I've now ordered from another company instead and the bullion arrived 2 days later.
15. marts 2023
Uopfordret anmeldelse
Besvarelse fra Buybullion24
Hi Rob,
Sorry to hear about your experience. We have processes in place to ensure that clients new and existing have a great buying experience.
Could you provide your order number? So that we can look into this for you.
Great knowledge surrounding the…
Great knowledge surrounding the products, took the time to answer several of my questions explaining in detail.
Items arrived promptly and super easy process throughout- excellent service.
Will be ordering again, thank you!
17. februar 2023
Uopfordret anmeldelse
Besvarelse fra Buybullion24
Thank you so much!
SCAM COMPANY DO NOT GIVE THEM ANY MONEY
I bought an item more than 2 weeks ago and they have not yet dispatched the order. I chased them but they do not reply.
5. februar 2023
Besvarelse fra Buybullion24
Hi Ali Ali,
As per HMRC and anti money laundering; we have a legal obligation to comply with Government and EU regulations on Anti Money Laundering, Fraud and Terrorism. As a business our responsibility is to carry out the necessary checks and put systems in place to safeguard against money laundering and to combat financial crime.
We must first do a full KYC check on the individual or business to make sure they are who they say they are. We have emailed and called you daily to get your KYC with no success.
Responsive customer services, fast dispatch and delivert
I ordered PAMP fortuna gold bars via Buybullion24. They were responsive to queries by email, with fast dispatch and fast delivery.
23. januar 2023
Besvarelse fra Buybullion24
Thank you so much
Really great communication and fast…
Really great communication and fast shipping
10. januar 2023
Uopfordret anmeldelse
Perfect delivery speed and…
Perfect delivery speed and communication was also on point and in good timing will be buying a lot more
3. januar 2023
Uopfordret anmeldelse
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