Buyatac Anmeldelser 

I had an issue with the product I bought and after contacting buyatac we were able to resolve the issue very effectively. I am very happy with the outcome and had a positive experience with the customer service, even if the whole process took a bit of time.

⭐ 1/5 (only because zero isn't an option)

DO NOT BUY HERE. Not unless you enjoy fighting customer service over their own return policy.

My package was never opened, still factory sealed, with photos to prove it. TAC's own policy says unopened products qualify for a refund within 14 days. Easy, right? Not here.
First they offered a partial refund so laughable it made my day. When I insisted on returning it:

• A 20% restocking fee on a sealed box. Fun fact: their policy says that fee applies to OPENED products. Rules only count when they help TAC, apparently.

• EXACTLY TWO DAYS to ship it back. Their policy says 14. Two days appears nowhere, so it was invented just for me. How thoughtful.

• No prepaid label. Figure it out yourself, champ.
It all seems designed to scare customers into keeping the product. Unfortunately for them, I read their policy.

Tip: screenshot their Returns Policy before buying, because you may need to remind them what it says. Or just buy somewhere else.

Bought a screen protector, received it, however after installation, noticed that a part of the adhesive layer had a small defect.

Contacted support, and they offered to ship me a second one, but I had to pay for it at a 50% discounted price. I've bought from many other brands, and normally they will just send over a replacement at no extra cost.

They need to learn a thing or two from other companies regarding their after-sales service.

Great experience. And response time with team is great in regards to your order

What a waste of money purchased two Matte Screen protectors after 30 minutes they start to lifted of the screen!

Poor customer service will never shop hear again!

This was for my wife’s iPhones 18 pro

Missed out on an order, they sent me a replacement almost immediately, support is fantastic, would recommend.

Great product and great customer service!

DO NOT BUY FROM THIS COMPANY. I bought the tac wallet mini and it arrived to me broken. The pull tab is made of cheap plastic and I have no idea why they would skimp out on the most used part of the wallet. I contacted their customer service and haven't received any communication back after a week. I don't think they even have one. SO DO NOT SUPPORT THIS SCAM

Ordered two matte screen protectors for my iphone 18 pro max. One of them after the installation started to cause a problem with the face id, in bright light face id was not working well. After the removal of the screen protector the problem vanished.

No refund, no free return of the second item. Not existing support. Not working product. Just pure joke not a company.

Stay away from this company.
Firstly, Customer service is basically non-existent because you get ghosted when trying to contact them.

Secondly, the screen protectors are so poorly cut on the edges, that it will attract a lot of dust and particle's you won’t get rid off, because of the glue residue.

Get yourself a flolab screen protector. You will thank me later. And no, I’m not working for them.

If you want to buy a tracking card, do not buy from tac. They are dropshipping a tracking card by Shenzen electronics. You can find it on Alibaba for under 10 USD. Buy from there instead. :)

Terrible. I bought a phone case, they sent me a size that doesn't fit. After several emails where they tried to blame me for ordering the wrong size (asking for lot of pictures and even a video ???) although it was their mistake, they sent me another one that came without a box and completely damaged. But the thing is... I never asked for another one, I wanted my money back because I was hoping they would honour their own refund policy, but they just decided to send me another one. After reporting that the second one was broken, they completely ghosted me and never refunded me anything. They are a complete scam ! Never buy from them.

It is now obvious why you can't review on their on website...

**IF you are tempted to buy from Tac, please dont!!**

I bought 2 matte screen protectors for my iPhone 17 Pro Max after hearing some good reviews, but what I ended up receiving is 2 iPhone Air screen protectors instead.

It took 10 days for my order to arrive in the UK. Absolutely shocking attention to detail and I am sure I wont even get a reply for refund so I am likely to go straight to a chargeback request instead.

I rarely write negative reviews, but this company earned one.
I purchased the TAC Tracking Card for my wallet for approximately $29. The card was dead on arrival from a practical standpoint. I attempted the setup repeatedly, and every single attempt stalled indefinitely at "Finishing setup." It never completed. It never worked. I never got to use the product I paid for.
What truly deserves criticism, however, is the company's response.
When I requested a refund for a product that never functioned, they didn't simply stand behind what they sold. Instead, they demanded that I spend my time creating a video to prove their defective product didn't work. Then they informed me that if I wanted my money back, I would also have to pay return shipping and a 15% restocking fee.
Let's be clear: they're asking customers to pay a restocking fee on a product that never successfully worked in the first place.
Their alternative? Make a troubleshooting video so they can decide whether to send a replacement.
No.
When I buy a brand-new product, I expect it to work. If it doesn't, I expect the company to make it right—not assign me homework.
The $29 isn't what bothers me. It's the attitude that the burden of quality control belongs to the customer. My time has value. If your product arrives defective, I shouldn't have to become your technical support department, videographer, and shipping clerk just to avoid losing money.
There are countless Bluetooth trackers on the market. After this experience, I see absolutely no reason to buy this one.
If this review saves even one person from wasting their time and money, it was worth writing.

Ordered a standard Case 4.0 and was sceptical due to the low reviews and the Yodel tracking showing it as AliExpress. Upon arrival, the case had nice packaging and looked great. It’s very thin, wraps around the phone well, and the cutouts are precise.

Within a few weeks of use the case loosened slightly not enough to fall off, but enough that you can feel movement when holding the phone firmly.

Three months later, the case has aged poorly. Although I only keep my phone in my pockets, the matte finish has worn off since day one and now shows lots of visible scratches. It has scratched far worse than my screen protector. The case also lets in a lot of dust and debris, which has scratched the back glass of my 15 Pro.

TLDR: Nice to use at first and feels really nice, but it doesn’t age well and not worth the price. I won’t be buying it again.

Feels cheap, very cheaply made, and not worth the money.

Doesn't fit well and sits very loosely on the iPhone 17 Pro.

I ordered two cases.

Returns are only accepted with a 20% processing fee. Return shipping costs to the USA must also be paid by the customer. A rip-off.

There is no customer service at all. I wanted to cancel my order, but no answer. I got my order and was asking how to return it, and no answer again.

Do not trust this company. Been over a month and nothing was delivered. Emails take weeks to get a response and they do not help. Scammers, is what they are. Beware. That are based outside the USA and portraying themselves to be American. That are in Asia. Scammer site

I placed an order on 27th December. The following day, as stated on the website, I contacted support to request a change to the order, asking to replace it with another mobile model within the same price category.

Unfortunately, my request appears to have been ignored. Two days later, I received an email confirming that the original order had already been shipped, with no acknowledgment of my change request.

It has now been four days, and I have still not received any response from customer support. At this stage, even if a reply comes, it will likely state that the order has already been dispatched—something that could have been avoided if support emails were reviewed in time.

This experience raises concerns about the effectiveness of the customer support system, as contacting support seems to have no impact before shipment.

Overall, I am very disappointed with the lack of communication and order-handling process.

Ordered a case and screen protector for my iPhone air. Both arrived damaged. Contacted support who requested photos. Have not heard from them since sending the photos of the damaged product & packaging (except for their spam/marketing emails which I did not sign up for). I even messaged them on instagram which also had no response.

I would highly recommend you stay clear of this company.

If you look at their reply even the email they provided is full of typos and does not exist.