"This is truly a fantastic family business. The attention and care are excellent, the quality of the cars is top-notch, and we received professional service at every step. I highly recommend it."
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Se, hvad kunderne siger
What a brilliant place to buy a premium used car from from the very first phone call then leaving a deposit and then picking me up from train station to the final details . I would without doubt rec... Se mere
Virksomheden har svaret
I bought my BMW 430D convertible a week before last Christmas from Alex's family used car business in Cardiff. I had an older but same make and model of car used to trade in and myself and friend were... Se mere
Virksomheden har svaret
Sold my car on the motorway platform to Buy and Go Cars, the experience was so seamless and very very fast. The whole process took around 4 days including pick up and payment . I know like mysel... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are family run business who prides ourselves on our fantastic customer service.
Kontaktoplysninger
2B RIVERSIDE PARK, PENARTH ROAD, CF11 8TT, CARDIFF, Storbritannien
- 02920341582
- sales@buyandgocars.co.uk
- buyandgocars.co.uk
4,5
Fremragende
40 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
"This is truly a fantastic family…
"This is truly a fantastic family business. The attention and care are excellent, the quality of the cars is top-notch, and we received professional service at every step. I highly recommend it."
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Hakan,
Thank you very much for your kind review.
We sincerely appreciate your feedback and are delighted to hear that you were pleased with both the quality of our vehicles and the level of service provided. As a family-run business, delivering a professional and attentive experience to every customer is extremely important to us.
Your recommendation is greatly valued, and we look forward to assisting you again in the future.
Kind regards,
Buy and Go Cars Team
I sold my car to buy and go cars…
I sold my car to buy and go cars through motorway. Alex and Pete who work for buy and go cars were absolutely brilliant! I was nervous as I have never done this before, they were so supportive and helped me every step of the way.
Truly fantastic, thank you so much
Pariskevi
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear customer,
Thank you for taking the time to share your experience.
We are delighted to hear that Alex and Pete were able to support you throughout the process and make everything feel straightforward and reassuring, especially as it was your first time using this service. Providing clear guidance and a smooth experience is something we strive for with every customer.
We truly appreciate your kind words and your trust in us.
Kind regards,
Buy and Go Cars Team
Fantastic experience
What a brilliant place to buy a premium used car from from the very first phone call then leaving a deposit and then picking me up from train station to the final details .
I would without doubt recommend this company Alex the salesman was so attentive and brilliant.
I came away with everything I needed and more a brilliant experience
28. marts 2026
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Alan,
Thank you so much for your fantastic 5-star review!
We are absolutely delighted to hear that you had such a positive experience with us from start to finish. It is great to know that everything—from your first call, to placing the deposit, to being collected from the train station—helped make the process smooth and enjoyable.
Alex will be especially pleased to hear your kind words. He takes great pride in providing attentive and personalised service, so your feedback truly means a lot.
We are thrilled you drove away happy and with everything you needed (and more!). Thank you again for your recommendation—it really does mean a lot to us.
Enjoy your new car, and we hope to see you again in the future!
Kind regards,
Buy and Go Cars Team
I bought my BMW 430D convertible a week…
I bought my BMW 430D convertible a week before last Christmas from Alex's family used car business in Cardiff. I had an older but same make and model of car used to trade in and myself and friend were treated like VIPs! It was a great day out and the new car has been a joy, just like my previous one, despite two or three minor issues that were sorted out with the 3 month warranty satisfactorily.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Christopher,
Thank you for your wonderful review!
We are so pleased to hear that you had such a great experience purchasing your BMW 430D Convertible with us—especially during the busy Christmas period. It is fantastic to know that both you and your friend felt well looked after and treated like VIPs; that’s exactly the experience we aim to provide every customer.
We are also glad you are enjoying your new car and that it’s living up to expectations just like your previous one. Thank you as well for your understanding regarding the minor issues, and we’re happy to hear everything was resolved to your satisfaction under the warranty.
Your kind words mean a lot to Alex and the whole team. We truly appreciate your support and hope to welcome you back again in the future!
Enjoy every moment in your convertible!
Many Thanks,
Buy and Go Cars Team
Great company no messing about went to…
Great company no messing about went to look at car sunday and picked it up on Wednesday great service
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Jason,
Thank you for your great review!
We are really pleased to hear you had a smooth and straightforward experience with us from viewing the car on Sunday to collecting it just a few days later—exactly how it should be!
We pride ourselves on making the process quick, easy, and hassle-free, so it is fantastic to know that you came across.
Enjoy your new car, and thank you again for choosing us!
Best wishes,
Buy and Go Cars Team
I made a enquiry Friday night
I made a enquiry Friday night
Had a call from Alex sat morning
Called in and had a deal
In all my years of buying vehicles this was the most smooth and professional deal I can honestly say . No bartering or issues . A real professional approach from the whole team
Without any doubt I will purchase my next car from this family run business
One again thank you for being a helpful and professional company from start to finish
A absolutely 10/10 🙏
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Mark,
Thank you so much for your amazing review!
We are delighted to hear how smooth and professional your experience was, from your initial enquiry on Friday, through to the completion of your deal. It’s great to know Alex and the team were able to make the whole process straightforward and stress-free—exactly what we aim for.
Your comments about it being one of the best experiences you have had in all your years of buying vehicles truly mean a lot to us. Providing a transparent, no-pressure approach is something we take great pride in.
We really appreciate your kind words and your trust in our family-run business. It means a lot that you’d choose us again for your next car!
Thank you once again, and enjoy your new vehicle 🚗
Many Thanks,
Buy and Go Cars Team
I sold my car through Motorway and Buy…
I sold my car through Motorway and Buy and go cars won the Auction.
Absolute time wasters dragged the process out and then never came out to collect the car and made out some excuse that they were cancelling the purchase.
If you don’t want to buy a car don’t bid on it simple as that !!
18. august 2025
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Tony,
We are sorry to hear about your experience and apologise for any inconvenience caused. We are grateful for your feedback and appreciate you taking the time to share it.
Kind regards
Buy and Go Cars Team
An absolute pleasure dealing with these guys.
An absolute pleasure dealing with these guys, particularly Dan & Rosie. I also dealt with someone on the phone prior to my visit, who was also really helpful (sorry, I forget his name). Went to sell my car here, having had the usual patronising nonsense with other dealers. No nonsense here, just really genuinely nice, polite people, making the whole process of selling my car absolutely seamless. I was nervous about the payment within 24 hours, but money was in my account in less than 24 hours, so absolutely no issues at all. If buying from this place is as good an experience as selling, I would highly recommend going here.
Thanks again to Rosie & Dan and for your kindness in getting me to a train station to get home. It was really appreciated.
24. maj 2025
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Sharon,
Thank you so much for your incredibly kind words! It was an absolute pleasure meeting you and assisting with the sale of your car. We are so glad to hear that Dan, Rosie, and the rest of the team made the experience smooth and straightforward — that is exactly what we aim for!
We completely understand how nerve-wracking it can be to sell a car, especially regarding payment, so we are pleased everything went quickly and seamlessly for you.
Thank you again for choosing us, and if you are ever in the market to buy in the future, we would love to welcome you back. Wishing you all the best, and safe travels from all of us!
Warm regards,
Buy and Go Cars Team
Alex and Peter excellent service and knowledge.
I will start by complementing Peter one of the experienced sales staff who was exceptional and a pleasure to deal with. His knowledge and polite manner is what we all want a at Car dealership. I then had the pleasure of meeting Alex who is the son of the owner and part of this family business. Alex was absolutely excellent. His knowledge of the car was amazing and he has a very impressive style with customers. I can honestly say that he is probably one of the best dealers I have met and I would strongly recommend my friends family or any one looking for a quality car with excellent support to give this company a visit. As you can see I was very impressed.
11. maj 2025
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Robert,
Thank you so much for taking the time to leave such a thoughtful and generous review! We are delighted to hear that Peter and Alex made such a positive impression during your visit.
Peter’s professionalism and warm approach are a huge part of what we strive for, and it is fantastic to hear how much you appreciated his support. As for Alex, your kind words truly mean a lot — he is passionate about what he does, and we're so proud to have him representing the family business.
It is wonderful to know you would recommend us to your friends and family — that’s the highest compliment we could receive. Thank you again, and we hope to welcome you back in the future!
Warmest regards,
Buy and Go Cars Team
I don’t usually write reviews but I…
I don’t usually write reviews but I recently sold my bmw x4 to Buy and Go cars they gave me a great price much better than dealer and we buy any car .
The guys came down to inspect the car gave it full inspection very pleasant and professional we sorted a fair price and the car was taken money in the bank the next morning.I would recommend anyone looking to sell a car give these guys ring thank you for a smooth easy transaction
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear A E Ltd,
Thank you so much for your fantastic review! We truly appreciate you taking the time to share your experience, especially since you do not usually write reviews. It means a lot to us!
We are delighted to hear that you were happy with the price and the smooth, hassle-free process. Our team always strives to provide a professional and fair service, so it is great to know we hit the mark.
If you ever need us again in the future, we would be more than happy to help. Thanks again for your recommendation, and enjoy your next adventure!
Best regards,
Buy and Go Cars Team
Sold my car on the motorway platform to…
Sold my car on the motorway platform to Buy and Go Cars, the experience was so seamless and very very fast. The whole process took around 4 days including pick up and payment .
I know like myself some customers are wary about the 24hour payment policy . The company were very professional and payment was made within the 24 hour period , my car finance was also paid off within this time frame by the company .
The team were super friendly and kind and I would definitely use this company again :)
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Kay Z,
Thank you for your fantastic 5-star review. We are delighted to hear that your experience with Buy and Go Cars was seamless and efficient. It is great to know that our quick turnaround, including payment and settlement of your car finance, met your expectations. We take pride in providing professional and reliable service, and we are grateful for your kind words about our team. Should you ever need assistance again, we would be happy to serve you. Thank you once again for choosing us!
Best wishes,
Buy & Go Cars Team
Excellent customer service
We had been looking for a while for a quality used car and found this company online
Fantastic customer service from our phone call to see if the car was still available as we are not local.on arrive very welcoming and friendly staff. We were allowed to look around the car we had come to see with no sales pressure, very informative about the car and it’s capabilities during the test drive, again no pressure while we took time discuss if this was the car for us.
We were offered a fair price for the car we were trading in. Once we decided to purchase the car again excellent customer service helping us to tax and insure for the car so we could drive away the same afternoon.
If you are looking a quality used car I would highly recommend this family run company.
5. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Thank you so much for your fantastic five-star review! We are thrilled to hear that your experience with us was so positive, from your initial phone call to driving away in your new car.
Our team is dedicated to providing a welcoming and pressure-free environment, and it is great to know that we met your expectations. We appreciate your kind words about our customer service and the support we provided during the purchase process.
Your recommendation means a lot to us, and we are so glad you found the perfect car. If you have any questions or need assistance in the future, please do not hesitate to reach out.
Safe travels, and enjoy your new ride!
Best regards,
Buy and Go Cars Team
Very friendly staff and great service
Very friendly staff and great service. it s going to be the firstplace i look if i replace the mustang.
Would certainly recommend Buy and Go cars.
22. juni 2024
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Dom,
Thank you for taking the time to leave us a wonderful five-star review! We are delighted to hear that you had a positive experience with our friendly staff and great service.
It means a lot to us that you will consider us for your future car needs, especially when it comes to replacing your Mustang. Your recommendation is truly appreciated!
If you have any questions or need assistance in the future, please do not hesitate to reach out. We look forward to helping you again!
Best regards,
Buy and Go Cars Team
Great to deal with
Travelled a long way to buy a BMW 330d. Peter in sales was fantastic to deal with also met the owner 'Sev' who was very pleasant and happy to take time out to chat. Car has been great to drive so far and can't complain! Definitely would deal with Buy and Go Cars Ltd again.
16. april 2024
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Steve,
Thank you very much for taking the time to share your positive experience with us. We are thrilled to hear that you had a smooth and enjoyable purchasing process with Peter in sales, and that you found our owner, Sev, to be pleasant and accommodating.
We are delighted that your BMW 330d has been meeting your expectations and providing you with an excellent driving experience thus far. Ensuring customer satisfaction is our top priority, and it is fantastic to know that we've met your expectations.
We truly appreciate your kind words and your recommendation. It would be our pleasure to assist you again in the future should you need anything further.
Warm regards,
uy and Go Cars Team
Fantastic family run business
Sev and the team at buy and go cars are absolutely fantastic. They quickly gave me a fantastic part ex change price for my car and quickly set me up with finance that was a lot cheaper than I planned for. The whole process sas done within two hours and I picked my new car up yesterday and I couldn’t be happier with it. A full tank of petrol and in immaculate condition to head back home. Thanks again to sev and the team!
28. marts 2024
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Shaun,
Thank you for your glowing review and for choosing Buy and Go Cars for your automotive needs. We are thrilled to hear that Sev and our team provided you with exceptional service throughout your experience.
It is fantastic to know that we could offer you a fantastic part exchange price for your car and secure finance options that exceed your expectations. We understand the importance of efficiency and are delighted that we could facilitate a smooth transaction for you, completing the process within just two hours.
We are delighted that you are satisfied with your new car and that it was presented to you in immaculate condition, complete with a full tank of petrol. Your happiness and satisfaction are our top priorities, and we are grateful for the opportunity to have served you.
On behalf of Sev and the entire team, thank you once again for your kind words and for entrusting us with your automotive needs. Should you require any further assistance in the future, please do not hesitate to reach out.
Best regards,
Buy and Go Cars Team
Amazing people at buy and go car’s…
Amazing people at buy and go car’s unbelievably helpful made buying a car an absolute pleasure so easy 10/10
17. februar 2024
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Jamie,
Thank you very much for your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that you found our team at Buy and Go Cars to be amazing and unbelievably helpful throughout your car-buying journey.
Ensuring that our customers have a seamless and enjoyable experience is of utmost importance to us, and we are delighted to hear that we were able to make the process easy and pleasant for you. Your satisfaction is our ultimate goal, and we are thrilled to have earned a 10/10 rating from you.
Should you have any further questions or require assistance in the future, please do not hesitate to reach out. We truly appreciate your business and look forward to serving you again in the future.
Warm regards,
Buy and Go Cars Team
Nicest car exchange I have experienced!
Nicest car exchange I have experienced!
Popped down for an afternoon to have a look at a 2019 Ford Mustang GT, was greeted promptly by Sizel and Dan who were super nice were thoroughly honest all the way through and not pushy in the slightest when it came to making any decisions. They gave me all the paperwork to look over and a nice test drive route to get full feel of the vehicle before we had any discussions about money.
Dan gave me a honest conversation about valuation on my vehicle I was Part exchanging, and although I would have liked a bit more for it I understood the reasoning why they could not, and the mustang was such a nice car I just had to take it!
18. november 2023
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Liam,
Thank you very much for sharing your wonderful experience with us. We are delighted to hear that your visit to Buy and Go Cars to explore the 2019 Ford Mustang GT was met with exceptional service from Sizel and Dan.
It is fantastic to know that Sizel and Dan greeted you promptly and provided you with a pleasant and honest experience throughout your time with us. We take pride in our team's commitment to transparency and professionalism, and we are thrilled that you found them to be super nice and not pushy in the slightest.
We understand the importance of providing our customers with all the necessary information and giving them the opportunity to fully experience the vehicle before making any decisions. We are glad that you were able to take a thorough test drive and review the paperwork at your own pace.
Dan's honest conversation about the valuation of your vehicle for part exchange reflects our dedication to fair and transparent pricing practices. While we strive to meet our customers' expectations, we appreciate your understanding of the valuation process.
We are thrilled that you chose the Mustang GT and are excited to have you as a part of the Buy and Go Cars family. Should you have any further questions or require assistance in the future, please do not hesitate to reach out.
Warm regards,
Buy and Go Cars Team
Don’t sell you car to this company
Don’t use this company if you are considering selling. I agreed a sale of my BMW to Buy and Go cars over a week ago; collection was due tomorrow. Yesterday I was called saying they wouldn’t be able to collect for another 3 weeks due to a transport issue. When contacted they refused to look into other means to collect the car. So I have had to cancel the sale at great inconvenience to myself.
4. september 2023
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Consumer,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by the delay in the collection of your BMW and for the subsequent cancellation of the sale.
We understand the frustration and inconvenience that this situation has caused you. Please be assured that we take your feedback seriously and are actively investigating the circumstances surrounding the transport issue that led to the delay.
While we strive to provide seamless and timely service to all our customers, unforeseen circumstances such as transport issues can occasionally arise, leading to delays beyond our control. However, we acknowledge that it is our responsibility to explore alternative means of collection when such situations occur.
We apologize for any miscommunication or lack of initiative on our part in addressing the issue promptly and exploring alternative solutions. Rest assured, we are taking steps to ensure that this issue is resolved and that similar situations are prevented in the future.
If there is anything further we can do to address your concerns or assist you with your BMW, please do not hesitate to contact us directly. We value your feedback and are committed to ensuring a positive experience for all our customers.
Sincerely,
Buy and Go Cars Team
Buy and Go is the way to go
I called into Buy and Go cars earlier today looking for a first vehicle for my son. Although they didn't have any in stock that I was after, they checked with other contacts to see if there was anything available, all at no cost. Really happy with the service. Really impressed.
26. juni 2023
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Lee,
Thank you so much for your glowing 5-star review! We are delighted to hear that you had a positive experience with us while searching for a first vehicle for your son.
At Buy and Go Cars, customer satisfaction is our top priority, and we always strive to go above and beyond to assist our customers, even if we do not have the specific vehicle in stock. We are glad that our team was able to check with our contacts to explore alternative options for you at no additional cost.
Your satisfaction and trust mean a lot to us, and we are thrilled to hear that you were impressed with the service provided. If there is anything else we can assist you with in the future, please do not hesitate to reach out.
Thank you once again for choosing Buy and Go Cars. We look forward to serving you and your family again in the future.
Warm regards,
Buy and Go Cars Ltd
What a wonderful company!!
What a wonderful company!!
In the last month have visited loads of car sales places looking for our SUV. Buy & Go cars stands WAY above the rest! Friendly, non pushy, experienced staff from start to finish of sale. Firstly, Ade who recommended this company to us and has since been so very helpful in picking up the range from home and dropping back before and after work and he even hand waxed it for us before collection.
Dan on sales who was so friendly & knowledgeable made us feel really comfortable with lots of information on our test drives. Amy very informative and precise , called her as we Had an issue with the Tow bar on collection not being fitted as sold but with no hesitation called car back in even picked up from house and went above and beyond by arranging to have one fitted at short notice as we were towing our caravan at the weekend along with brand new front brake pads as we had a squeak. What more can I say, buying a car look no further than Buy and Go Cars Ltd. We could not be more impressed. Thank you all Xx
15. juni 2023
Uopfordret anmeldelse
Besvarelse fra Buy and Go Cars
Dear Cath,
Thank you so much for your incredibly kind words and for taking the time to share your wonderful experience with Buy and Go Cars! We are absolutely thrilled to hear that we exceeded your expectations and provided you with exceptional service throughout your SUV purchase journey.
It is fantastic to know that our team, from Ade who recommended us to you, to Dan who assisted with your test drives, and Amy who ensured everything was precise and addressed any concerns, contributed to making your experience memorable and enjoyable. We take pride in our friendly, non-pushy approach and our commitment to providing knowledgeable and helpful service to our customers.
We are especially grateful for your patience and understanding regarding the issue with the Tow bar, and we are delighted that we could resolve it promptly and to your satisfaction. Ensuring that our customers can enjoy their new vehicles worry-free is paramount to us.
Thank you once again for choosing Buy and Go Cars and for placing your trust in us. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We appreciate your recommendation and look forward to serving you again.
Warm regards,
Buy and Go Cars Team
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