My dog is allergic to poultry so just feed them lamb, fish, beef. Easy right? No! The amount of companies that advertise on the front lamb but when you read the ingredients it starts with 39% chicken!... Se mere
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Se, hvad kunderne siger
My dog is allergic to poultry so just feed her lamb, fish, beef. Easy right? No! The amount of companies that advertise as lamb but when you check the ingredients it starts with 30% chicken. So, refre... Se mere
Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door. Dog Food from Burns is... Se mere
Have been using Burns wet food since the early 1990s, my dogs love it, three generations of Cairn Terriers have thrived on it. It’s even better now you can subscribe & save, delivery is very quick. Wo... Se mere
Virksomhedsoplysninger
Om Burns Pet Nutrition
Skrevet af virksomheden
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Skrevet af virksomheden

- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!

Kontaktoplysninger
Storbritannien
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Burns = happy healthy dogs, highly recommend
My dogs love the chicken and lamb rice kibble. I have Labradors which is a breed known to become overweight which is unhealthy for them but all my 'girls' are the ideal weight, healthy and all have beautifully shiny coats.
I order my dog kibble via Aileen of Burns who I have to give a mention. She is friendly and helpful.
I have my order delivered directly from Burns and it always arrives promptly and in good condition.
A quick turnaround on orders
A quick turnaround on orders. Very good. But where are all your lovely treats gone? ie Ocean bites.
Very helpful and quick response to my…
Very helpful and quick response to my query a replacement box arrived very quickly thank you
Good careful and polite driver
Great food our dog loves
Our 15 1/2 year old Labrador Retriever, Ruby had been getting very fussy in her eating and we noticed that the lamb in the wet tray food we had was one she would eat. It was hard to find a lamb only wet food. Thankfully we found Burns Lamb and Brown Rice. She loves it. So, no expensive waste of other flavours and Ruby is happily eating without pushing food around her dish. She now gobbles in down. Thank you
Arrived in good order
Arrived in good order. Dogs like it and the kibble size suits both of them. They seem happy and keep active. It’s easy and quick to feed them. If they have treats I can easily reduce their main meal. It does not smell bad. I can trust its ingredients not to change.
Fantastic dog food my dogs love it
Fast and great delivery service
Fast and great delivery service. This food is the best I have found for my tummy tender girlie.. was sad when they stopped the smaller version but still good.
Easy to find what I was looking for, make the purchase and complete the process. My order arrived promptly and was well packaged
Easy to find what I was looking for
Been using Burns for nine years…
Quality company 5 star.
Been using Burns for nine years supplying quality dry dog food for my Hearing dog, had a problem with discount code sorted out by Ash order placed and dispatched within 24hours, also like new unmarked bags have had a bag go astray on previous order sorted and replaced with out any issues.
Good dog food
I have used Burns dog food for many years. The first time when I had a rescue fromMany Tears ansd since then I have always used it. Good food. Would recommend
Delivery man was excellent got in touch…
Delivery man was excellent got in touch and came to my front door not throwing it over the back
Thank you .
Prompt delivery of top quality food
Replacement of product
Emailed them about poor quality of a bag of food.
Got immediate response - apology and replacement bag sent within a couple of days.
Excellent service.
Thank you
Great all round service …
Easy to order from my account with Burns. Burns send email updates so you know when to expect your pets parcel.
Prompt delivery.
Great service!
Brilliant customer service
There was a small issue with my order however this was quickly resolved by Vicky. She has restored my faith in excellent customer service. Thank you.
Good food that my dogs love
Good food that my dogs love. Easy to order and easy to amend the order when needed. Great delivery service.
Great Customer Service
The email exchange with your nutritionists was very welcome and confirmed my decision to change to your dog food was the best option for my dogs.
The delivery. of my first order was very quick and efficient.
Great product, lousy customer service
Great product, lousy customer service. Won't be using again.
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