Burford Garden Company Anmeldelser 

Exceptional quality roses at an incredible price.

I recently ordered roses online from Burford Garden Company and I was genuinely blown away by the quality when they arrived.

I have ordered roses from several other nurseries and websites before, including plants that cost considerably more, so I honestly wasn’t expecting a £35 rose to impress me this much. But these were exceptional.

The roses arrived beautifully established, healthy, full and in absolutely gorgeous condition. The quality of the plants was far beyond what I expected for the price, and they immediately stood out from other roses I have purchased online.

The entire experience felt premium too. Their website is beautiful and sophisticated, ordering was straightforward, and most importantly, the quality of the plants completely lived up to that first impression.

For me, the combination of quality and value is what really sets Burford apart. Finding roses of this standard for £35 was a wonderful surprise.

This was my first online order from Burford Garden Company, but it certainly won't be my last. I am absolutely delighted with my roses and wouldn't hesitate to order plants from them again.

A very well-deserved five stars. 🌹

The layout and visual experience is actually quite amazing. However, everything was pretty much out of my price bracket. We went for lunch and I was quite disappointed. It was a buffet style and the selection was limited. I chose mozzarella and tomatoes on toast. It had been under the lights for too long and the bread was soggy. Some staff were very friendly.

I ordered 3 salvias from this company, having been seriously failed by another supplier. The prices were fair, and the delivery swift. Beautiful plants.
Thank you. You have earned my trust, and I am likely to reorder from you when I need something special and want to rely on the delivery and execution.

Have not visited this garden centre for a few years and today went to discover a no dogs welcome policy unless assisted/guide dogs.
I fully understand no dogs in food areas but baffled as it is only listed if you look on Q&A list on their website so sadly did not see before making the trip. Other garden centres offer welcomed dogs on leads in the plant areas so was very disappointing.
Also to have a large dog gift area when your pooch is not welcome.
Sadly after my husband stating you look I felt actually I could only manage the start of shop as we went to buy plants as a family 😔

Burford Garden Centre is simply the best garden centre in the Uk. It has an amazing selection of excellent quality plants, pots both online and in store. We visited yesterday as required a large terracotta pot as most garden centres do not stock these and found a good choice to choose from once more.
Enjoyed a wonderful lunch and later an excellent choice of delicious cakes with a coffee.
We reside 50 miles from the garden centre and it never disappoints us when we visit.
Highly recommend

I’m really disappointed with our experience at Burford Garden Centre. We visited today because my little girl had birthday money and was excited to buy a Jellycat, something we knew they stock.

Unfortunately, this isn’t the first time I’ve felt uncomfortable in the children’s shop. On a previous visit, a staff member watched us so closely that it made the whole experience awkward. I tried to give the benefit of the doubt and assumed it was a one-off.

Sadly, today was exactly the same. Despite the shop being busy, it felt like we were being singled out and watched constantly. It made what should have been a fun, special outing for my daughter feel tense and unpleasant. In the end, I felt so uncomfortable that we had to leave without buying anything.

It’s a shame, as the products are lovely, but the atmosphere in the children’s area has put me off returning. Customers shouldn’t feel like they’re under suspicion just for browsing.

Lovely food as always. I would like to know who the jumped up little twit of a staff member manager it was who shouted and snapped his fingers at my daughter today for helping me with my heart tablets and water today after I fell ill. Most unwelcoming.She leant against a table and was snapped at with his fingers to get off it and frowned at. A . I WAS UNWELL. B. SHE IS NEURO DIVERSE. Unacceptable behaviour. Horrid little man . The worst example of petty middle management I have seen.

Visited the cafe earlier this week , bought a coffee and cheese scone , I asked for the scone to be warmed , the young girl serving me laughed and said they didn’t have the facilities to warm food ! She was very rude . This attitude is not helpful to customers
The coffee was good .

This review is for the cafe! After spending a small fortune in the garden centre where staff are quite friendly however in the cafe very rude blonde bobbed woman, short, needs to learn some manners and customer service skills. I returned one cake to let them know it tasted off & she was so rude & made me feel as if I was a thief! Later I was sick. Pls employ 'helpful' staff & tell them to smile more! - it sadly has put me off returning. You need to listen to your customers. - the garden centre and merchandise is fab & staff better there. Train your cafe staff better!

Love the garden centre it exudes quality, what really annoys me is the cafe / restaurant.
They garden centre is aimed at high class visitors and prices reflect this however the cafe / restaurant is such a let down
Sky high prices, but very poor standards, long queues at the tills, the sticky tables tables not cleared, customers holding hot food for ages as everyman and his dog want a speciality coffee with every serving, what on earth is going on.
I am no hospitality expert but please do some thing to improve the cafe /restaurant experience

Very nice place to visit for a wander, unfortunately many of the prices are massively inflated so be careful if you are considering purchasing anything. The cafe food looked nice but again very expensive and lacking in flavour which was disappointing. On arrival my wife asked at the front desk where the toilets were located only to be met by an extremely snotty nosed response. Being located in the Cotswolds really doesn't give you the right to charge exorbitant prices or look down on customers. Nice visit but could be drastically improved

Lovely garden centre, bit of a destination with a good range of plants, home interiors, gifts,food/deli, clothing, baby shop and book shop. Can be on the expensive side but makes a nice treat.
Usually have a pre Christmas visit but very disappointed this year, the Christmas decoration section didn't have the impact of previous years, not as much product and very underwhelming, such a shame.

Nothing wrong with garden centre as such . The cafe is a different matter . The staff are unfriendly , no smiles or pleasantries. I had a scone and ordered a skinny flat white . The lady making it was obviously not enjoying her work ! As she turned around to put my coffee on my tray another colleague bumped into her sending some of my coffee on the floor . She turned back to the counter , wiped my cup and put the 2/3 full coffee on my tray !! No apology or recognition to me at all . The scone was dry and hard . A very expensive unpleasant experience . And just to say this is not the first time I have been unhappy with my experience there . Staff in my opinion need more training in customer service. I would definitely not recommend this cafe .

Doesn’t allow dogs. What garden centre doesn’t allow dogs?!

I visit Burford often and always find the interiors and garden area beautiful. I went today and was helped by Alan on the plant area. He was genuine, friendly, and helpful.
Thank you,

Very nicely laid out and nice things to look at, but very expensive and also the cafe was not for normal working class people. Very over priced and over the top. The locals think they own the place. I’m glad I experienced it as on holiday but would not return .

I’ve been here a couple of times now and love the variety and quality of products and items. I went again today meeting up with some friends. In trying to tell them where we are via texts, realised there is no reception and the WiFi for the garden centre does not work, I double checked this at reception who confirmed it. They advised us to walk into the parking area to get reception. We did this for about 10 minutes and eventually found an isolated spot where we could message our friends. I really don’t understand how an upmarket centre like this has no reception and no WiFi. Very disappointing.

We’re regulars and live locally, so we already love this place, but our visit yesterday deserves special mention.

We popped in to grab some garden accessories and have a look at what might help us make margaritas at home. While browsing the wine and spirits section, my husband asked a team member (I believe her name was Kira) about tequila and triple sec.

Her face lit up, and what followed was nothing short of outstanding service.

Kira made us mini margaritas using three brand new tequilas that had just come in, plus a fourth with a classic favourite. She was fun, engaging, and incredibly knowledgeable about all of the products - nothing was too much trouble. We ended up buying three bottles of tequila, hibiscus salt, and four bottles of lime juice because of her fantastic recommendations.

Service like that is genuinely rare these days. Kira was an absolute delight and truly made our visit special. She deserves every bit of recognition!

First time online order. Fast delivery, plant very healthy and strong and size as described (Fatsia Camouflage). Packaged with care. Would order online again.

I live locally and so have visited BFC a few times over the years. One thing that I have noticed that remains consistently poor is the restaurant queue management. Huge, huge queues that could be made so much simpler by separate tea/coffee stations to filter out the non-eaters. Somebody will occasionally jump onto a different till, but usually serves one or two people randomly and then shuts again. Today for example two random gentlemen with bottles were served, which prompted people to start heading over, only for the till to close leaving people really confused and disgruntled. We had to queue for almost 20 minutes today just to get a coffee… You’re paying a premium for absolutely anything you purchase within the place, so you’d expect better systems. Just something to be aware of.