BullionByPost.ie Anmeldelser 

413
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Hi ive bought from buillionbypost before, a grate website layout with so many class choices to pick from!! I have told a few of my friends about this website, fast delivery, i will be getting more sil... Se mere

Bedømt til 4 ud af 5 stjerner

Great, responsive service. Wish there was a financing method of payment by monthly instalments. EU buyers get destroyed by VAT, sad! Wish there were more variety, like asahi. Nonetheless great site fo... Se mere

Bedømt til 5 ud af 5 stjerner

A great and trustworthy company to deal with. HUGE shout out to Naima of the customer support staff. Fantastic person to deal with, efficient, reliable and a complete pleasure to deal with. All comp... Se mere

Bedømt til 5 ud af 5 stjerner

First time buying bulliion ever, tried bullion by post ireland company turned out to be very good any questions i had where answered by phone or email straight away all items where delivered .will ord... Se mere

4,4

Fremragende

TrustScore 4.5 ud af 5

413 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 14 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(413)

58 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Not happy with choice of delivery provider (Colissimo)


Delivered on time, but disappointed with the courier service. The parcel was just thrown at the door unattended, and the delivery person left without notifying us. Thankfully, we found the package, but it could have easily gone missing.

11. november 2024
BullionByPost.ie-logo

Besvarelse fra BullionByPost.ie

Dear Mr Addagulla

Thank you for your feedback, and we’re sorry to hear about your experience with the courier service. While we’re pleased the parcel arrived on time, we completely understand your concerns about how it was delivered.

This is not the standard we expect from our delivery partners. We will raise this with the courier to ensure such issues are addressed and avoided in the future.

If you have any further concerns or need assistance, please don’t hesitate to contact us directly. Thank you for bringing this to our attention.

Kind Regards,
Customer Service Team

Bedømt til 1 ud af 5 stjerner

Delivery was delayed and no communication

Ordered from them for the first time and still waiting for my package after two weeks. I emailed them to double check the order status, no response. Gave them a phone call and was promised a callback but that didn’t happen either. Eventually I had to make another call myself only to find out the package was stuck in France with some issues and they will open an investigation which will take 4 to 6 weeks. This company is selling precious metal and getting paid large amount of money from each order yet they didn’t care if the customer receive the order or not. I understand they might not have full control of the courier they use but there was zero communication when they knew there has been a delay for this “insured delivery” and no proactive actions taken (I had to chase them down because there was no callback or response). I’m experienced when it comes to online shopping and I’ve received delay notices from retailers before when there was an issue with the shipping for an order that I paid a fraction of the money I spent on this one. So think twice and be careful when ordering with them.

30. oktober 2024
Uopfordret anmeldelse
BullionByPost.ie-logo

Besvarelse fra BullionByPost.ie

Dear Cheng

Thank you for sharing your experience.

Following our recent phone conversation, I want to sincerely apologise for the delay with your parcel.

I understand how frustrating it must have been, especially with an order of this nature. I am also sorry our communication didn’t meet your expectations during this time, as proactive updates should have been provided.

Please rest assured that we have raised a full investigation to resolve this matter.

If there’s anything further we can do to assist in the meantime, please reach out to me directly.

Kind Regards,
Gilda
Customer Service Manager

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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