Won’t be using anyone else after finding Building Shop. Had problems finding a supplier who’d deliver what I needed - 140 bags of aggregate. Building shop guys stuck with it, were always polite, calm... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great products and friendly staff/ service. Delivery was delayed from specified date due to sourcing out to more local firm; an error on local firm end, not building shop's. Will use again in the futu... Se mere
Product was good and price was reasonable The delivery driver was very polite and friendly and accommodating I did email asking a question but received no response. My only suggestion would be t... Se mere
Great service, phone call received to discuss the delivery date and the prices were amazing compared to retail. As expected from the reviews my stock came direct from Travis Perkins and I saved appro... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
5 Sole Farm Road, KT23 3DR, Leatherhead, Storbritannien
- 01372230830
- sales@buildingshop.co.uk
- buildingshop.co.uk
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 71 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Some slabs are cracked
Some slabs are cracked, 4 of 20 , email the team but no response so far.
(2026 Apr1 )Finally get the call with apology from team (No email response due to tech issue )and get partially refund.
Please understand I need to give additional time and money to handle this issue, so 3 star mark is fair.
20. marts 2026
Spot on service from start to finish.
Spot on service from start to finish.
Order couldn’t be delivered within the couple of days stated so I received a phone call to check that a new date would be okay.
Absolutely fine with me, pre planned ordering anyway and from me ordering it was 4 working days before delivery. Pretty impressive. Delivery driver was from Jewsons who rang my doorbell, asked where I’d like them put and didn’t exactly as I asked.
All slabs delivered in perfect condition, not one damaged.
45 slabs not one bit of damage, I had a neighbour who had slabs delivered and only about 10% survived the journey. (Not through this company)
Clearly a company who know what they’re doing and how to give good customer service!
23. marts 2026
Avoid at all costs.
Ordered some paving slabs online pay for them the money went out of my account had no confirmation and apparently the order didn’t go through!!!!!!
It out and then get my slabs delivered, which were the wrong ones, not as their website…
They were collected taken away they tried again with another company. They are slab they were damage, by builder had to repair the corners to lay them, or less has been going on two weeks..
Lack of communication from this company is shocking.
Avoid all cost go to your local builders merchant.
20. marts 2026
Besvarelse fra Building Shop
Hi Andy, sorry I need to correct you.The slabs that were originally delivered were what you ordered the problem was that you failed to inform us that you wanted a specific shade of buff slab.i emailed you and spoke to you on multiple occasions and agreed to collect the slabs and deliver another brand of slab.We had arranged for 7 slabs only to be swapped over due to slight chipping on Monday/Tuesday and then you informed us at 5.37pm on Friday that you needed them for the weekend!I am pleased to hear all the replacement slabs were used.Gary
You went through Jewsons and thats…
You went through Jewsons and thats where it fell apart, and of this morning its now 11am i still have not got my slabs
Jewson sent a driver that was not capable of driving the lorry, as in there was the odd car parked in the close so he took them back, jewson said they would deliver the next day Saturday but they do not work on saterdays, iv been on to them this morning and have been told delivery will be today, dosnt hold your breath
Hi just had a delivery and they brought the wrong slab, not even the same make
23. marts 2026
When I booked my delivery they said 2…
When I booked my delivery they said 2 working days, the day before it was cancelled and I was given a new delivery date 3 days later, they did not show up, the next day I had to make phone calls and email to find out what happened, never got an answer but they must have passed the order onto a local company (Stanley Perkins) who promptly delivered my goods that day, I've now ordered more materials from the local company instead of Building Shop
18. marts 2026
Besvarelse fra Building Shop
Hi Billy, I apologise for the delay as our supplier did not deliver on the confirmed day.I can assure this is unsual I hope you give us the opportunity to supply you in the future.Regards Gary
Professional Delivery man
The Delivery man positioned my bulk order just were i asked him then seeing that the paving flags were the wrong ones it was no trouble for him to reload them back on the lorry and return with the right ones very professional of him. Thanku
17. marts 2026
Quick delivery and very helpful
9. marts 2026
Easy and painless
5. juni 2025
The purchased goods did not arrive at…
The purchased goods did not arrive at the specified location, I paid for the transport and had to look for the goods myself and transport them to my home
14. marts 2026
Besvarelse fra Building Shop
Hi Monika, thank you for your review.Whist I admit your order was delivered to the a similar named road and not your house.We offered to move the 10 bags of shingle to your house but the gentlemen that called us said he would pick them up which was just around the corner.Gary.
Simple order process
Simple order process. Delivered on day requested. Delivery driver very polite and helpful. Bulk bags left in position requested. Good value and quality as expected.
20. marts 2026
Excellent Service
Easy to use website, good quality materials, excellent value. The quoted price was considerably less than list price. Minor queries dealt with quickly and efficiently. Free delivery threshold very reasonable. Ideal for my modest requirements as an experienced DIY’er, have used before and will not hesitate to do so again.
9. marts 2026
Zero comms
Despite email after email after email, this company failed to respond, now left with late completion of works, will never use this company again
10. marts 2026
Besvarelse fra Building Shop
Thank for your review.We apologise for the lack of communication but your emails had mistakenly gone into junk mail.I have since spoken to Elaine and expalined the issue with the size 75mm block availabilty in your area and offered to have them couriered from a non local branch if you are interested. Regards Gary
Bezproblemowy zwrot i uczciwość
Kupiłam za dużo farby elewacyjnej. Skontaktowałam się mailowo w sprawie zwrotu, obsługa odesłała mi bez problemu formularz zwrotu, a po odesłaniu paczki w ciągu kilku dni otrzymałam zwrot na konto. To naprawdę buduje zaufanie do sklepu. Polecam dla wszystkich, którzy szukają rzetelnego dostawcy.
28. januar 2026
Uopfordret anmeldelse
Great delivery and great price for the…
Great delivery and great price for the riven buff slabs no issues so far from what I’ve seen. Thanks
9. marts 2026
Easy purchase and great followup by the sales team.
Website easy to navigate and purchase portal quick and efficient. Good followup by sales to ensure the order was correct. Altogether a great experience.
8. marts 2026
Never received my order
Never received my order, emailed multiple times for updates with no response, avoid this company if you want your items to arrive.
27. februar 2026
Besvarelse fra Building Shop
Hi Toby, apologies that our supplier did not deliver the plaster but this is the first we have heard of this issue.We don't appear to have recieved any emails and it's a shame you did not call us as it's now been 2 weeks!I will refund you order now and will speak to our supplier.Regards Gary
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