Budgetlight Anmeldelser 1.025

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Good selection and reasonably easy to establish what I wanted. Negative side is DPD and their really poor delivery. They took three attempts to deliver - all their issue not mine, and when it came, it... Se mere

Bedømt til 5 ud af 5 stjerner

I order 3 lightbulbsfrom Budgetlight and mistakenly order 8W - together in one room it's very bright. I asked BL for a refund and they readily agreed. I then realised - duh - that I was planning to pu... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered 2x T8 Philips led tube lights to replace old flickering fluorescent T15 tubes. They work brilliantly, very pleased. Lights were shipped in well protected box and arrived in perfect condition... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Firstly you had stocks of a T5 LED replacement tube at a reasonable price. The ordering process was easy but I was surprised to find that the items came fromThe Netherlands and Budgetlight.co.ukis ju... Se mere

Virksomhedsoplysninger

  1. Lampeforretning
  2. Lampegrossist

Skrevet af virksomheden

Budgetlight offers a wide online range consisting of efficient LED lighting, fixtures and long lasting fluorescent tubes by top brands like Philips, Noxion and Osram. With Budgetlight’s assortment, you are always ensured of high quality!


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fast delivery of a bulb that I was…

Fast delivery of a bulb that I was finding difficult to locate. Excellent service thank you so much.

30. november 2024
Budgetlight-logo

Besvarelse fra Budgetlight

Dear Gordon,

Thank you for your feedback and review of Budgetlight.

I am very happy to hear that our website and team was able to provide you the products that you needed. We hope we can assist you again in the near future.

Kind regards,

Paul

Budgetlight Team

Bedømt til 5 ud af 5 stjerner

Very good service

Very good service - the delivery company mistakenly sent my original order of lightbulbs back, but Budgetlight very quickly sent out a replacement as soon as I borought it to their attention. And the lightbulbs themselves worked great.

25. november 2024
Bedømt til 5 ud af 5 stjerner

delivered on time and light works well

delivered on time and light works well. good service.

24. november 2024
Budgetlight-logo

Besvarelse fra Budgetlight

Dear Barry,

Thank you for your feedback and review of Budgetlight.

I am delighted to hear that the order came on time and is working well. I hope we can do more for you in the future.

Kind regards,

Paul

Bedømt til 2 ud af 5 stjerner

Cheap but not worth it

Cheap prices but other than that not good. They are not based in the UK it seems, item was shipped from either Netherlands or China - hence delivery time is slow. They have no phone support of any kind. My product was returned to sender unsure why.

18. oktober 2024
Budgetlight-logo

Besvarelse fra Budgetlight

Hi, I am very sorry to hear that your order was returned to sender by DPD.

The tracking link does not state why this is the case, however, I can see that the Customer Service team is already in the process of resending you another order.

We are indeed a Dutch company and we aim to have same day shipping, however given customs, we quote 2-5 business days for deliveries.

As we are an E-commerce company, we do not have a phone line, however, if you need further support, please reply to the Customer Service representative that you have been corresponding with.

Kind regards

M

Bedømt til 5 ud af 5 stjerner

I ordered 10 LED tubes and they arrived…

I ordered 10 LED tubes and they arrived in a decent time. However, one of the fittings was faulty but budget light sent a replacement out not once but twice and we ended up with 10 good ones. Full marks for budget light for being persistent and ensuring our order arrived perfectly. I would highly recommend as they are very competitive on price and the customer service is excellent.

2. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Substandard lights - beware

Ordered 4 LED downlights. 3 out of 4 didnt work and when I wrote to tell them,they tried to say that I need to buy new transformers (from them). My existibng transformers are perfectly fine. I just wanted to usae the energy saving lamps that they sell.
They dont mention anything about buying new transformers on the page that describes the lights, and they specifically say the lights replace the standard halogen downlights that I have at home.
They sell substandard goods and when you tell them about it, they try and get you to spend more money with them - instead of fixing the issue.

You have rep;ied to me in a way that implies you will fix the problem. But you expect me to pay for you to send me substandards goodsand then pay to send the substandards goods back to you.
The products cost in total £8. The postage to deliver was £6.65 and now I have to pay £5 to ship it back???
If you really care about customers, you would offer quality goods that dont have to be returned and take care of customers when they fall victim. All I see here is lip service to appear to be caring.

13. september 2024
Budgetlight-logo

Besvarelse fra Budgetlight

Dear customer,

Thank you for your review! We are very sorry to hear that our after sales care did not live up to your expectations. Therefore, we will contact you separately to help resolve any issue and to take your feedback into account to help us develop our services further. Please look out for that email from us.

Kind regards,
Budgetlight Team

Bedømt til 2 ud af 5 stjerner

Delivery

Upon our order, the delivey company DPD, just did not try to deliver the products to us. Products were apparently ‘sent back’. We then had to wait further for our products to be
re-delivered. This is now the second time this has happened.

10. september 2024
Budgetlight-logo

Besvarelse fra Budgetlight

Dear customer,

I am really sorry to hear about the long transport time you were exposed to. I can see your order has now been delivered.

On behalf of our carrier I apologize for the inconvenience. I will include your feedback in our continued collaboration with carrier to improve their service to our customers.

Sincerely,
Nicole
Team Budgetlight

Bedømt til 4 ud af 5 stjerner

LED tube arrived quickly

LED tube arrived quickly. Didn't break but bubble wrap was not surrounding it. This bulb was advertised as a replacement for a conventional tube. It would be helpful if you included a link to a guide to doing the switch over; Sometimes you can literally just change the bulb, but some types of ballast will destroy the LED bulb. Luckily my friendly electrician rewired the fitting to prevent that in my case.

28. august 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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