Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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SCAM! I purchased an item through btsofficialstore.com and immediately noticed something was wrong when the payment went to ´´William Jame 8kx´´and the email in the receipt is ´´williamjamesrich..hotmail.com´´. Had to cancel my card and open a dispute.
Ordered on the 25th January and have still not received anything, not had a response to my email and now get a message to say my account cannot be accessed and they are opening a new site. Absolute joke quick to take money from customers and now have to dispute with bank to get a refund.
BTS MERCHANDISE OFFICIAL ..Scam be aware. I HAVE ORDERED 23RD Jan and order still not received and no response to any of my emails. Bunch of thiefs, plz be careful all. I will cancel with my crefit card.
BTS delivery company , avoid at all costs , unreliable, rude, unhelpf and totally unprofessional . Customer service is non existent , they dont deliver when they say , so you lose the delivery fee and when you have to rearrange because of their mistakes you’re charged again or the alternative which they offer straight away, is cancel and pay a cancellation fee. They make money either way even without delivering . Great way to earn money BTS and DUSK.COM use them and they offer you no support or back up either . They’re ok advertising on all social platforms but take your money and do absolutely nothing else other than let you down and blame BTS, DONT use either they’re a waste of money
I’m an artist and performer. I work as a singer, dancer, and songwriter, and I’m grateful to share my music to all my fans
stay away! iT IS A SCAM! Purchase item back in November 2018 and yet to receive the item. Tried to contact them but was given a generic automated response. No way of contacting them as there is no information on their website. Furthermore their instagram site has recently been removed. You have been warned!
I have bought the BTS `LOVE YOURSELF' white hoodie for an high quality. The website sell BTS merch for an amazing price and even though its so good I wish that the delivery was quicker. I understand that theres a lot of ARMYs out there who wants to buy BTS goods quickly before it runs out. However, I wish that the delivery was a bit quicker. Overall, the BTS official shop is an outstanding website. You can always trust good quality websites like this. and the website is so organized.
I 100% recommend this website instead of fake scam websites.
I bought the official BTS lightstick at the end of December last year. It was shipped out quickly (especially as it was around Christmas and New Years) and got to me a few weeks later. Problem was the top of the lightstick that needed to be removed to insert batteries was stuck and it would not open.
I emailed the store on their customer service email and asked if it would be possible to send the item back as it was broken and either receive a refund or get a replacement. I didn't receive a reply so I emailed again a few days later. I still didn't receive a reply so I opened a dispute with Paypal to try and get through to the store that way but they still didn't respond! Eventually after a couple of weeks I raised my dispute with Paypal to a claim as a final measure and the day after I raised the claim I received a refund from the store. I never received a message from the customer services or any acknowledgement of my complaint, only the refund. I would not recommend using this store and I certainly will never be using them again.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
