Was invited to make appointment for free covid jab in email from my doctor as I have an autoimmune disease.. Made appointment at galley common chemist .. Small man with attitude refused to give in... Se mere
Lokation
Skift lokationUnit 2 Valley Road, Galley Common, CV10 9NQ Nuneaton, Warwickshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went to collect Meds at around 5pm after prescription sent there by my GP. I got asked my name, address but was appalled when asked, without any discretion, my date of birth in front of o... Se mere
Whenever I visit Browns Pharmacy, I’m always greeted with a smile. Always served efficiently and always a professional manner. Never have to wait too long to be served, which is good as it’s a busy pl... Se mere
It took more than two days and two or three phone calls to place a simple order! The shopping site was a nightmare!
Virksomhedsoplysninger
Skrevet af virksomheden
Browns Pharmacy Group is a family owned business of eleven pharmacies across the Midlands from Kings Norton to Hinckley. Our first pharmacy at Kingshurst was purchased by Walter Brown in 1980 and since then we have grown steadily. We believe strongly that our purpose is to provide our customers and patients with high quality service in dispensing and supply of medicines, pharmacist consultations and by offering good value products that help make people feel better. Our customers are important to us and we aim to give you a friendly welcome when you visit us.
Kontaktoplysninger
Unit 2 Valley Road, Galley Common, CV10 9NQ, Nuneaton, Warwickshire, Storbritannien
- 442476397271
Went to collect Meds at around 5pm…
Went to collect Meds at around 5pm after prescription sent there by my GP. I got asked my name, address but was appalled when asked, without any discretion, my date of birth in front of other customers. I understand that it's good to ascertain who the recipient of meds is to avoid any breach of confidentiality or even issuing meds to wrong patient.
I was told that the prescription that was issued around midday had just arrived and that I have to wait 24hrs before I can collect it. However, I asked for it to be done ASAP, as I really needed this medication which led to being asked to wait 15min before it was ready which I can appreciate.
I came back after waiting and then thought of suggesting to the young lady working there to look into how they ask patients details when there's other patients around for the sake of patient confidentiality by maybe asking patients for a form of ID or speaking to patients closely to avoid others from hearing confidential information such as D.O.B, address and names as she did with me when she asked me of my details from her computer across the room with others hearing my details. The young lady's response was very rude and judgemental.
The most disheartening thing as a customer was that someone who I believe was her boss, justified her rude response to my concern over my confidentiality.
As a professional I speak to patients asking them to confirm their details to ensure I give them the right treatment or diagnostic test but I do it bearing in mind that those details can identify them and must not be available to anyone
around the waiting room inline with information governance guidelines.
THAT IS BREACHING PEOPLES CONFIDENTIALITY, which is against the tenets of protecting patient confidentiality.
Poor service, childish and rude staff member.
24. februar 2025
Uopfordret anmeldelse
Was invited to make appointment for covid jab
Was invited to make appointment for free covid jab in email from my doctor as I have an autoimmune disease..
Made appointment at galley common chemist ..
Small man with attitude refused to give injection as my autoimmune disease wasn’t on his list…and that I needed a letter from my doctor… fat chance I don’t know what he looks like.
Never had problem anywhere before in having covid jab.
Wasted journey and time…
13. november 2024
Uopfordret anmeldelse
Friendly and Efficient
Whenever I visit Browns Pharmacy, I’m always greeted with a smile. Always served efficiently and always a professional manner. Never have to wait too long to be served, which is good as it’s a busy place…
17. august 2023
Uopfordret anmeldelse
Website problems It took more than tw two or…
It took more than two days and two or three phone calls to place a simple order! The shopping site was a nightmare!
10. marts 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.