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Brooklandskitchens Anmeldelser 

4
•
TrustScore 3.5 ud af 5

3,3

Køkkenindretningsbutik
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Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Køkkenindretningsbutik
  2. også i
  3. Køkkenudstyrsbutik

Skrevet af virksomheden

Brooklands Kitchens is a leading UK supplier of premium kitchens, worktops, appliances and kitchen accessories, offering exceptional quality at competitive prices. We specialise in fully rigid kitchen cabinets, modern handleless kitchens, timeless shaker kitchens and contemporary slab designs, helping homeowners, landlords, developers and trade professionals create beautiful kitchens without the premium showroom price tag. Known as The Home of the Bundle Deal, we provide outstanding value through carefully designed kitchen packages, combining quality craftsmanship with stylish design and practical functionality. Alongside our kitchen ranges, we supply an extensive selection of worktops, sinks, taps, appliances and accessories, making us a complete destination for every stage of a kitchen renovation. At Brooklands Kitchens, we believe great service is just as important as great products. Our experienced team offers expert advice, free kitchen planning and design support, ensuring every customer receives the guidance they need to create a kitchen that suits their home, lifestyle and budget. We are committed to providing high-quality products, transparent pricing and reliable delivery, backed by excellent customer service from enquiry through to completion. Whether you're renovating a single kitchen, fitting out multiple properties or working on behalf of a client, our goal is to make the process simple, affordable and enjoyable. Customer satisfaction is at the heart of everything we do, and we continually strive to exceed expectations through quality products, honest advice and dependable service. We are proud to help customers across the UK transform their homes with kitchens that are built to last and designed to be enjoyed for years to come.

Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

4 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(4)

4 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

terrible service

Ordered a kitchen cabinet - never got it despite several phone calls - asked for a refund after a month of waiting - never got it - had to go via my bank to get a refund which was granted in our favour.

6. september 2026
Uopfordret anmeldelse
Brooklandskitchens-logo

Besvarelse fra Brooklandskitchens

Dear Jackie,

We’re sorry to hear that you were unhappy with your experience.

Our records show that your order was dispatched via DPD UK, with tracking provided. We take your report that it did not arrive seriously.

Our published refund policy asks customers to request cancellation by emailing sales@brooklandskitchens.co.uk with their order number and the items they wish to cancel. We did not receive this email, and a chargeback was raised without that process being followed.

We take customer service extremely seriously and are sorry that you feel let down on this occasion.

Kind regards,
Brooklands Kitchens

Bedømt til 5 ud af 5 stjerner

Very good experience

Would 100% recommend Brooklands. We ordered a kitchen base unit, the product was fine but decided last minute to return the item as we wanted to go with a different colour.

Neil was extremely accommodating and refunded our money immediately and we didn’t even have to return the parcel!

Excellent customer service, very friendly and attentive.

29. september 2026
Uopfordret anmeldelse
Brooklandskitchens-logo

Besvarelse fra Brooklandskitchens

Thank you so much for your kind review, Matthew. We’re delighted that Neil was able to assist and make the refund process straightforward for you.

Providing friendly, attentive service is extremely important to us, and we truly appreciate your recommendation.

Kind regards,
The Brooklands Kitchens Team

Bedømt til 4 ud af 5 stjerner

The delivery came very quickly

The delivery came very quickly. Communication is poor. Didn’t tell me when the units were coming and I have sent a few emails asking questions with no response. Overall, not bad value and quality though.

14. september 2026
Bedømt til 2 ud af 5 stjerner

For a site that charges £90 delivery…

For a site that charges £90 delivery and the delivery driver could not take it up to my door has been an absolute convenience. I am not getting my kitchen done straight away and now they are sitting outside. Could not get through to discuss this to anyone even the delivery driver has said I’ve been ripped off will never order from this site again

26. august 2026
Brooklandskitchens-logo

Besvarelse fra Brooklandskitchens

Hi Aisha,

We’re sorry you were unhappy with the delivery experience. Our records confirm that your order was delivered on the scheduled date that you requested.

As stated in our delivery and product notes, worktops are heavy, bulky items and deliveries are not made on a two-person basis. An able-bodied person must therefore be available to meet and assist the driver with the delivery.

We are also concerned by your comment that the driver said you had been “ripped off.” We have raised this with our worktop delivery partner and are reviewing it with them.

Kind regards,
Brooklands Kitchens

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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