Great comms and swift service. Issue (my wrong choice of Birkenstocks) was resolved with no fuss. Polite, professional and friendly interactions with Summer. Many thanks.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a pair of size ten shoes and they arrived promptly. However, they seemed far too large when I checked them against some other size ten shoes they were clearly a lot larger. They were labelle... Se mere
I ordered a pair of Birkenstock sandals that were a very good price in the sale. I was notified two hours later that the sandals had been dispatched and I have received them today, less than two days... Se mere
Good prices, quick response to a query, arrived on time. Great choice. Just be aware that packages are sent via Royal Mail and need tracking if you are time constrained. Otherwise, use the 24 delivery... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Brookfield Comfort is not the right fit for customer's looking for throw away fashion. Multiple purchase motivation, for cheap items used just once does confuse us to be honest. The product materials need to be sourced, workers spend time putting them together, and sometimes in awful conditions. Then you have the transport between oceans and roads. They have their place with customers and businesses, but that's not for us. Our customers order online freely, knowing they can be returned easily, if not suitable. But with full intention to use them more than once, and fully enjoy all their benefits and comfort.
Kontaktoplysninger
3 Cumberland Place, SY21 7SB, Welshpool, Storbritannien
- sales@brookfieldcomfort.com
- brookfieldcomfort.com
4,7
Fremragende
74 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Comfortable stay at sensible price
Limited facilities due to building works, but the price was reflective of this. Quick check in process, friendly staff and a comfortable stay.
3. november 2025
Fast delivery and good prices
10. november 2025
Good price and good service
Really good prices, good communication throughout. Delivery was quick. Won't hesitate to use Brookfieldcomfort again.
3. november 2025
Great value
The product was cheaper than anywhere else and came in good time. I woukd definitely use this company again
30. oktober 2025
Quality shoes .bargain price
Very fast delivery .Cheapest on Wed
Very nice shoes . Great
28. august 2025
Pleased
Item arrived 48 hrs after order placed. They fit well. Comfortable and as described.
26. august 2025
Incorrectly sized crocs
Incorrectly sized crocs. Sent several emails to customer service, whom were very rude with their replies and unhelpful. I wouldn’t use or recommend them again.
31. juli 2025
Besvarelse fra Brookfieldcomfort
Hi Angie,
We’re sorry to hear you weren’t happy with your purchase. The Crocs were dispatched in the UK size ordered (UK 5), which is marked with the US size on the sole. We understand that sizing can be confusing, and we always aim to help clarify this for our customers. We’ve reviewed our email exchanges and are confident our replies were courteous, but we’re sorry if they came across otherwise. If you’d like, we’re happy to discuss this further to find a resolution.
What a discovery!
Super fast delivery. Excellent communication and great value for money on high quality products! Will use it again.
25. juli 2025
Do not buy from this company as they do not respect consumer rights
UPDATE: The response below from Brookfield is nonsense. I’ve simply been wearing the sandals day to day. I’d understand if I’d been mountain climbing or trekking but they’ve just been used to walk on pavements and the beach, which - I assume - is what they were actually designed for.
I bought a pair of Birkenstock EVA sandals on June 19th. I have worn them for general use, as would be expected for a pair of summer sandals. A crack has appeared in one of them, which is unreasonable after only 6 weeks of normal wear.
I contacted Brookfield, sent photos, and requested a replacement pair, an entirely reasonable request in line with my statutory rights. They responded to say that the sandals had been heavily worn - what this even means I don’t know. They rejected my request for a replacement. I objected, again requesting a replacement. They then contacted me to say they’d given me a credit note, but for only 50% of the amount I originally paid. This is a fundamental breach of my consumer rights. I am entitled to a replacement pair.
Consumer law states: After 30 Days (Up to Six Months): You can request a repair or replacement of the goods. The retailer typically gets one chance to repair or replace the item; if the fault persists, you can then request a refund
28. juli 2025
Uopfordret anmeldelse
Besvarelse fra Brookfieldcomfort
I understand your frustration but it is not a reflection of either the shoes or our store. The photos indicate extensive use, and although there is consumer protection of rights, which is a valuable resource in this country, this isn't one of those situations unfortunately.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.