Briovacations Anmeldelser 

37
TrustScore 1.5 ud af 5

1,5

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

When my husband and I were ‘invited’ to a zoom call to receive a free cruise I should’ve known better. We listened to 60 minutes of self praise about Brio and were convinced to join. Since that time... Se mere

Bedømt til 1 ud af 5 stjerner

We sat through their presentation for well over an hour. We were supposed to receive a FREE vacation of our choice....lol It was by far NOT a free anything. They want you to sign up and pay a reserva... Se mere

Bedømt til 1 ud af 5 stjerner

There is a reason they don’t put the name of the OTA (online travel agency) on the flyer you receive in the mail! Longer than 90 minutes, pushy, and accused us of being on our cell phones when in act... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Do not fall for their unethical sales practices. This is a total rip off. Worst mistake of my life. Misrepresentation of travel; misrepresentation of money. Horrible people. Don’t do it … please do no... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

1,5

Dårlig

TrustScore 1.5 ud af 5

37 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,5

Alle anmeldelser

(37)

8 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

We were promised a “free vacation” but…

We were promised a “free vacation” but even after paying more money and choosing two vacation dates we still have no idea where the cruise is bound. Very disappointed. We paid 7 grand for this

22. februar 2025
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Briovacations-logo

Besvarelse fra Briovacations

Thank you for sharing your experience. However, it appears this review was posted in error.

Brio Travels is an India-based travel agency and does not offer “free vacations” that require additional payments or operate on a cruise package model. We believe you may have confused us with another company.

Please verify the organization you dealt with and update your review accordingly. If you have any questions or have booked with Brio Travels, feel free to contact us at info@briotravels.com.

Warm regards,
Team Brio Travels
www.briotravels.com

Bedømt til 1 ud af 5 stjerner

Very high pressure, a scam

Very high pressure. Ceasar's attitude was offensive. Went through 4 presenters before getting to the 'free trip'.one presenter stated to us tell me " Why your not going to purchase"
Your not truthful, or forthcoming. Very sad. I will spread the word.

31. januar 2025
Uopfordret anmeldelse
Briovacations-logo

Besvarelse fra Briovacations

Dear Reviewer,

We believe there has been a misunderstanding. Brio Travels is a registered travel agency based solely in India, and we do not conduct any presentations, sales calls, or promotional events offering “free trips” or similar schemes.

It appears your feedback may be intended for another company with a similar name operating abroad. We would like to clarify that we have no branches or representatives outside India, and we strictly deal with genuine travel bookings for our clients here.

We request you to kindly recheck the company details, and if you believe this review was posted in error, please contact Trustpilot for correction.

Thank you for your understanding.

Bedømt til 1 ud af 5 stjerner

I want to give it zero stars but it…

I want to give it zero stars but it doesn't allow you too. I was scammed for the free gift prize wheel at a Christmas craft show, so don't fall for it. No free gift! Then you pay a deposits $29 "seating fee" it's in your own home if you fall for it. Then if your schedule doesn't work or your not interested in their scam. A vacation membership that will still cost you more plus all the other travel fees/taxes. Please look into them and their reviews.

17. januar 2025
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Besvarelse fra Briovacations

Reply from Brio Travels:
Dear Reviewer,

We’re sorry to hear about your experience, but it seems there has been a case of mistaken identity. Brio Travels is a travel agency based in India, and we do not operate in the United States or any other country outside India.

We also do not participate in any craft shows, prize wheels, or promotional events offering free gifts or paid “seating fees.” Our services are limited to genuine travel bookings only.

It appears your review may relate to a different company using a similar name. We request you to kindly verify the company details and contact Trustpilot if this was posted in error.

Thank you for your understanding.

– Team Brio Travels (India)

Bedømt til 1 ud af 5 stjerner

If I could give it zero I would

If I could give it zero I would, say through their terrible presentation and told them no, man talk about customer service going out the window. Their friendly sales force turned mean fast. Worst part is the 1 hour meeting was at the 2 hour mark when I gave the final no. Still waiting for the free gift that I know will be impossible to book. Do yourself a favor you wont get the 2 hours of your life back, this is definitely a scam.

9. januar 2025
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Briovacations-logo

Besvarelse fra Briovacations

Dear Reviewer,

Thank you for sharing your feedback. However, it appears there has been a misunderstanding. Brio Travels is a legitimate travel agency based in India, and we do not conduct any presentations, sales meetings, or promotional events offering “free gifts” or “vacation memberships.”

We have no branches or representatives outside India, and all our services are limited to authentic travel bookings only.

It seems your review may refer to another company with a similar name operating abroad. We kindly request you to verify the company details and contact Trustpilot if this review was posted in error.

Thank you for your understanding.

– Team Brio Travels (India)

Bedømt til 5 ud af 5 stjerner

I was invited into a Brio Vacations…

I was invited into a Brio Vacations zoom seminar in October of 2024. Although I was a little skeptical when I signed up, I have to tell you what an amazing experience I had on my first vacation!
I booked a value week in myrtle Beach in a 2 bedroom for the Christmas week for my family for $155 for the week!
It was such a beautiful property and my older sons thanked me for their Christmas present of future traveling!
Thank you Brio!

24. oktober 2024
Uopfordret anmeldelse
Briovacations-logo

Besvarelse fra Briovacations

Thank you for your message. However, we believe this review may have been posted in error.

Brio Travels is an India-based travel agency and is not affiliated with the Brio Vacations Zoom seminars or offers described here.

Please kindly verify the company you interacted with and update your review accordingly.

If you have any questions or have booked with Brio Travels, feel free to contact us at info@briotravels.com.

Warm regards,
Team Brio Travels
www.briotravels.com

Bedømt til 1 ud af 5 stjerner

Complete Scam!!

Complete Scam!!
Stay away from this company

10. december 2024
Uopfordret anmeldelse
Briovacations-logo

Besvarelse fra Briovacations

Dear Reviewer,

We’re sorry to hear about your concern, but it seems there’s been a misunderstanding. Brio Travels is a legitimate travel agency based in India, and we do not operate or offer services outside India.

We have no connection with any foreign company conducting presentations or promotions. Please verify the company details — it appears your review may be intended for another business with a similar name.

– Team Brio Travels (India)

Bedømt til 1 ud af 5 stjerner

Fraud

Fraud. Many of the sales reps statements where fraudulent.

1. september 2024
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Briovacations-logo

Besvarelse fra Briovacations

Dear Reviewer,

We believe there has been a misunderstanding. Brio Travels is a genuine travel agency based in India, and we do not have any sales representatives or offices outside India.

It appears your review may relate to another company with a similar name operating abroad. Kindly verify the company details before posting.

– Team Brio Travels (India)

Bedømt til 1 ud af 5 stjerner

Brio Casablanca are all frauds

Just want to add to the pile that this company should be shutdown for fraud. I’m not stupid but went to the zoom just to refresh my memory on these scam tactics. Fake exiting of people not paying attention, tonight only deals, an hour of repeated crap. It’s not an hour. It’s 2-3 because at the end they keep moving you to others who lie to you.
The restaurant certificate is to restaurant.com which is a coupon to lousy places not near you.
The free cruise (Casablanca travel takes over) asks you for hundreds of dollars to pay a tax deposit !! My guess is that they still make money because you pay that and get some skank vacation.
So, go to the event if you want to waste their time but don’t waste your money. They are pond scum.

30. november 2024
Uopfordret anmeldelse
Briovacations-logo

Besvarelse fra Briovacations

Dear Reviewer,

We’re sorry to hear about your experience, but it appears there’s been a serious case of mistaken identity. Brio Travels is a registered travel agency based solely in India, and we have no association whatsoever with “Brio Casablanca,” “RSI,” or any other foreign company conducting Zoom presentations, free cruise offers, or promotional events.

We do not operate or market services outside India, and we have never requested deposits or taxes for free gifts or vouchers. Your review seems to refer to another business using a similar name.

We kindly request you to verify the company details and contact Trustpilot to have the review corrected.

Thank you for your understanding.

– Team Brio Travels (India)

Bedømt til 1 ud af 5 stjerner

Broken Promises

My wife and I attended a zoom presentation in May of 2024. At that time, we chose to not accept their offer to join. But we were promised two 5 or 7 day cruises for an up front cost of $ 198.00 guaranteeing a total refund at any time. We paid the $ 198.00 and tried to plan the trips. As it turned out, flights offer were not close to the cruises. After talking to a Brio representative, we chose not to take the cruises because of all the add-on fees. That was 5/28/2024. After several phone calls and no help, we still have not received our return as of 12/11/2024. At this time, I consider this a scam.

28. maj 2024
Uopfordret anmeldelse
Briovacations-logo

Besvarelse fra Briovacations

Dear Reviewer,

We’re sorry to hear about your experience, but it appears this review is intended for a different company. Brio Travels is a legitimate travel agency based in India, and we have no branches, partners, or representatives outside India.

We do not conduct Zoom presentations, collect deposits, or offer cruise promotions or refundable schemes of any kind. Your feedback seems to relate to another business using a similar name operating abroad.

Please verify the company details, as Brio Travels (India) is not involved in such activities. You may contact Trustpilot to correct or remove this review.

Thank you for your understanding.

– Team Brio Travels (India)

Bedømt til 1 ud af 5 stjerner

Very unprofessional we were o

Very unprofessional we were o. 20 minutes early like they asked both my wife and myself.
They said we had had to be on the same computer. So my wife came and sat with me but the chairs were different heights. The lady said the chairs had to be the sames heights even know we were both on camera. We told her we couldn't change that so she HUNG UP ON US! what a peice of crap company

24. oktober 2024
Uopfordret anmeldelse
Briovacations-logo

Besvarelse fra Briovacations

Dear Reviewer,

We believe there has been a misunderstanding. Brio Travels is a travel agency based in India, and we do not conduct Zoom presentations, online meetings, or require participants to follow such protocols.

We have no offices, representatives, or programs outside India, and your review seems to be intended for another company with a similar name. Please verify the company details and contact Trustpilot if this review was posted in error.

– Team Brio Travels (India)

Bedømt til 1 ud af 5 stjerner

Brio: A Shady Focus Group Experience Promising a Free Cruise

We received a glossy, personalized postcard inviting us to join a focus group, with the promise of a free cruise in exchange. It seemed too good to be true, but given the effort they put into the postcards, I decided to give it a shot. We scheduled a video call, but things felt off right from the start when the host insisted we remove our virtual background.

They explained the deal: sit through the entire presentation, and at the end, you’d get the promised gift. Simple enough, right? Well, 45 minutes into the presentation, our connection was abruptly cut off with a message saying the host had removed us from the call. We were then redirected to a screen reassuring us that we’d still receive the gift.

I reached out to them a couple of times to request the gift, but it never arrived. When I contacted them, they claimed we weren’t eligible because we "left" the presentation. I clarified exactly what happened, but all I got in return was silence. These guys seem shady, to say the least.

6. oktober 2024
Uopfordret anmeldelse
Briovacations-logo

Besvarelse fra Briovacations

Dear Reviewer,

We believe there has been a misunderstanding. Brio Travels is a registered travel agency based entirely in India, and we do not conduct focus groups, video calls, or offer free cruises or gifts.

We have no offices, representatives, or programs outside India, and it appears your review may be intended for another company with a similar name. We kindly request you to verify the company details and contact Trustpilot if this review was posted in error.

– Team Brio Travels (India)

Bedømt til 1 ud af 5 stjerner

Scammers!!!!

Scammers!!!!
We had set up to do a zoom meeting with their affiliate BRIO Vacations, we were on time and taking notes and being interactive with the presenter. We got booted off and so we tried calling back in to rejoin and they said that they couldn’t get us back into the zoom meeting. We did get a survey asking about the presentation and at the bottom it stated we would be emailed our gift within 30 minutes I believe. Of course we never received it and I have made a minimum of 10 calls trying to get our gift, always going to voicemail and NEVER getting a response back. This was a big waste of our time and very poor customer service from this company.
Ken & Dawn

25. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

We got a postcard in the mail

We got a postcard in the mail. Went on the zoom. He asked us to google a specific review (obviously it would be a good one) but I saw this review ...so I said, "when you asked us to look at reviews I saw..." and then immediately a screen came on that said THE HOST HAS REMOVED YOU! Note that he (Craig) asked us to google RSI vacations and not Brio. I would rate Zero stars if I could.
What a joke this company is! Don't waste your time. Listen to these reviews. A SCAM 100%

13. oktober 2024
Uopfordret anmeldelse
Briovacations-logo

Besvarelse fra Briovacations

Dear Reviewer,

We believe there has been a misunderstanding. Brio Travels is a legitimate travel agency based in India, and we do not operate Zoom presentations, mail-out postcards, or vacation promotions like the ones you describe.

We have no offices, representatives, or programs outside India, and your review appears to be intended for another company with a similar name. Please verify the company details and contact Trustpilot if this review was posted in error.

– Team Brio Travels (India)

Bedømt til 1 ud af 5 stjerner

It is a scam

It is a scam. You will never get your free cruise or voucher! No one ever answered the phone. We have been trying since June to reach them. We haven’t had a chance to try the vacation part of it, we just want our money back! Wonder how we get a class action suit against them?

3. oktober 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Complete scam

Complete scam. Vacation timeshare pretending to be a travel agency. All blind links to claim prizes. There are no gift certificates, free cruises, or refunds. Run!

18. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scam vacation club

We received a postcard that appeared to be sponsored by The Travel Show offering a free cruise for attending a 90 minute Zoom presentation. Once on Zoom we were told we had to stay on camera, make eye contact and participate so they would know we were paying attention. If not we would be booted off without receiving the promotional gift. No call phone use either. They emphasized throughout that they were not selling time shares. Instead they were selling a lifetime travel member with Brio vacations. Same hard sell tactics and pressure. Needles to day we weren’t going to plunk down $10,000 on the spot. They pressured us, bringing in another sales person before finally accepting we weren’t going to buy. Although they promised we would get our cruise voucher. We did not. Total scam. They made tons of promises about saving money on luxury vacations, yet wouldn’t allow anyone to verify this. Although I’m glad we didn’t pay anything,it was still shady and a waste of time.

16. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Definite NO-GO! I Hope I Help People I'm going to do a YouTube review too

I'm going to do a YouTube review on Brio, but this is a definite NO GO!

We received a flier postcard in the mail. We did their Zoom intro (90+ minutes with 4-5 other couples) and ultimately made the mistake of signing up.

In short, their website (and the Concierge too) does nothing other than get the exact same price from whatever cruise, etc. you are looking at, directly from that company's website. You're just jumping through Brio as a middle-man.

We are frequent cruise travelers and were duped into buying the membership. You have a 3 day 'right of recission' depending on your state. We did not get our login info until the end of the 3rd day (which was really day 5 with the weekend). Website and cruise line prices were identical. Called the Concierge, who they say gets the "best" deals. Price was exactly the same for 4 different cruises we picked. One we picked to compare was a cruise we were already booked on. Their price was $1500 more than we paid, but it did still match the current price and the cruise is 9 months off (plus you may or may not get the deals like free WiFi, booze, etc. which the cruise lines routinely offer. What I am saying is: pick a cruise from whatever cruise line. The cruise's website price and Brio's will be identical. When the Concierge was pushed for pricing info, the lady admitted it is just the same as the price on the website.

Their VRBO type places were actually more than the VRBO site for the identical place.

Brio Bucks: Your $50 a month fee converts to Brio bucks at 1 for 1, but only for places they allow. In addition, we discovered there is another fee, never mentioned except in the contract (page 2), and that is an Annual Servicing Fee of $299 a year.

They tout up to 15% back to you on cruise bookings after you cruise. Any idea how much cruising you'd have to do to get your initial $7300 to $15,000 back? And you'd need to pray they would still be in business.

We did send a letter within 3 days to cancel. We did not get a cancellation notice in a timely manner, about 5 days after Brio received it, and challenged the charge on our credit card. We presented a 3 page letter and 11 attachments to the credit card company supporting our case. The charge was cancelled.

Searches also show they have several State Attorney Generals pursuing litigation against them.

28. juli 2024
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