Brentacre InsuranceAnmeldelser 

1.203
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My experience is always excellent at Brentacre . Staff are always friendly and helpful . I have 3 policy’s with them and feel they always treat me fairly with regards to renewal premiums and have stu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I am a driver with over 20 years Specialist Class Classic car clean driving history. With one first phone call Brentacre was able to provide an insurance quote for my Honda that beat all other insuran... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Brentacre has been on my radar for a while, finally decided enough with admiral as they were quoting me silly money and refused to fully cover my modifications dealt with a few employees on the p... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Have been with Brentacre for nearly ten years and customer service is fantastic. They answer any questions promptly and nothing is to much trouble. Recently my car was sadly hit by a third party. I wa... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Forsikringsmægler
  2. Forsikringsvirksomhed

Skrevet af virksomheden

With over 30 years' experience in the automotive insurance industry, we specialise in insurance for classic cars, modified cars, camper vans, hot rods, imports and more. Our specialist knowledge allows us to offer tailored cover for non‑standard vehicles, backed by a knowledgeable UK‑based team.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(1.203)

265 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic from beginning to end

As someone new to finding their own insurance the team have guided me through the process, been supportive and patient and prompt in their response. It can be stressful starting up on your own as a driver and they have been exceptional in their customer service.

9. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

This is a UK based insurance broker

This is a UK based insurance broker, who have a passion for the vehicles they are dealing with we now how two vehicles insured with them, one is a slightly modified car and the other is a camper van. For both vehicles I had dealt with staff who know what they are dealing with and don’t try to fob you off like other brokers. I always recommend Brentacre to my friends and family even if it’s not for a modified vehicle. They’re a great company, keep up the good work.

1. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

UK based company providing me with…

UK based company providing me with modified car and van insurance for quite a few years now. Always competitively priced and make buying a policy super easy -which usually isn't the case when trying to insure anything modified. Friendly and helpful. Always recommend them when friends ask.

31. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top man “Callum”

Top man Callum, who I spoke to he sorted me out quick and with an amazing quote for my mk6 gti with some modifications.

Excellent company who know what mods mean and which mods actually make a difference to a car. Top tier modified car insurance company.

Always my go to company whenever I get a new car.

22. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Honest and fair

I have used Brentacre a lot over the last few years and they are always very helpful and not pushy at all on price. After getting some quotes elsewhere and experiencing being made to feel like I must take out the policy immediately with Adrian flux I always come back to Brentacre who are honest and fair with their customer service and their quotes.

20. november 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Mixed call centre experience

I can only go on my experience of getting insurance through the online form and telephone call centre as a new customer. I haven’t had any experience of claims, and hopefully never will.

The online form feels a bit of a waste of time. You essentially have to speak to someone at the call centre to buy insurance through this company. Both my partner and I had mixed experiences with the people we spoke to. One person, who I believe was called Reece, spoke to both my partner and I and was not only helpful in getting a quote sorted but also helped in defining what various terms meant and how it applied to us (buying camper van insurance). An asset to the team and worth the praise. I had to call back to make the payment because I couldn’t find my credit card and I wanted to check a few details. I called back to speak to someone I believe was called Aaron. It was the most unhelpful combative experience I’ve had in a fair while - he said my quote didn’t exist and I was required to do a new quote. I work in a hospital and taking time out of my day to do the earlier quote was difficult enough. I asked him to speak to the person I spoke to earlier (Reece) to find the quote. He seemed really angry that I was asking him to do this. He went away, and came back after discovering the missing quote. No apology. He continued to complete the purchase, and even then it wasn’t a pleasant interaction. I did start to worry that this same aggressive attitude was a reflection of the company, and whether the IT system was so poor it could just lose quotes, which made me a bit nervous to go ahead with the policy. I came home to tell my partner my experience and he said he had had the exact same experience the day before with someone who was so aggressive that my partner just gave up on the quote. Thanks to Reece we did still buy the policy, but the other person we spoke to nearly made us change our minds.

3. november 2025
Uopfordret anmeldelse
Brentacre Insurance-logo

Besvarelse fra Brentacre Insurance

Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that Rhys was helpful, professional, and able to guide you through your quote and we’ll be sure to pass your praise on to him.

We’re very sorry, however, to read about your later experience when calling back. That certainly isn’t reflective of the service we demand from our staff, and we take matters like this very seriously. We don’t have anyone named Aaron working for us, but if you can provide a few more details, we’d like the opportunity to review the calls you made so we can address this properly.

We genuinely appreciate your honest feedback and the fact that you still chose to continue with your policy despite this experience. Please contact us on 01792 650933 or admin@brentacre.co.uk so we can look into it further.

Update:
Following your review, we’ve since located and listened to the call in question. While the staff member involved wasn’t named Aaron, we have identified who it was. Upon review, their tone was indeed blunt and not in keeping with the standards we expect at Brentacre. This matter has been addressed directly with the individual, and further coaching will take place to ensure it doesn’t happen again. We take feedback like yours seriously and use it to continually improve the service we provide.

Bedømt til 5 ud af 5 stjerner

BEST INSURANCE AROUND!!

Ive been insuring my vehicles with Brentacre for as long as I can remember now and nothing is ever too much for the staff there, always go that extra mile to assure you the best cover for the right price!

30. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Customer service

These have been brilliant to deal with from day one from submitting paperwork to quick replies when submitting modifications. If you are buying a Transporter or already have one then I would highly reccomend them.

22. oktober 2025
Uopfordret anmeldelse

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