Staff are polite, helpful and handle requests promptly and efficiently and are a pleasure to deal with
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Staff are polite, helpful and handle requests promptly and efficiently and are a pleasure to deal with
Virksomheden har svaret
This is the second time I have used Brandon Tool Hire. The ordering service was very helpful and allowed me to add items after the initial order. The equipment arrived slightly late, however the local... Se mere
Virksomheden har svaret
I hired a carpet cleaner today and the first time I used the spray all this black dirty liquid came out on my beige carpet! So obviously the pipes had not been cleaned. Also the spray stopped working... Se mere
Virksomheden har svaret
Really good experience. Items dropped off quickly, kept up to date with expected collection time. Items arrived clean ready to use. Friendly staff in York Clifton Moor branch when I popped in to exten... Se mere
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 12, Stirling Park Industrial Estate, YO30 4WU, York, Storbritannien
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff are polite, helpful and handle requests promptly and efficiently and are a pleasure to deal with

Besvarelse fra Brandon Hire Station - York
Be very careful about the price they quote you for hiring equipment. I asked several times for the hire costs for a laser level. I was given a figure of £88 for the week and a £30 delivery fee. In reality when I returned the item they had not included VAT costs in their quote and they charged me delivery at £60. Twice the value compared to what was quoted. So on return of the Laser level I was charged a large extra amount. Be very very careful with this firm on what they quite you it does not reflect what they charge you. If I have to use them again I will insist on a written quote so they can’t do this to me again. Very bad experience.

Besvarelse fra Brandon Hire Station - York
Great service from Brandon Hire Station, good communication for delivery and collection and easy to contact when I needed to extend my hire

Besvarelse fra Brandon Hire Station - York

Besvarelse fra Brandon Hire Station - York
I hired a carpet cleaner today and the first time I used the spray all this black dirty liquid came out on my beige carpet! So obviously the pipes had not been cleaned. Also the spray stopped working so I couldn’t finish the cleaning. My carpet looks worse than before so I have to now get a professional carpet cleaning to sort it out. The gentleman at the hire service did offer to have the spray sorted and let me try again but I was put off by then.

Besvarelse fra Brandon Hire Station - York
Well communicated drop off & collection times

Besvarelse fra Brandon Hire Station - York
Super service.
No hidden costs.
Cement mixer was in good condition.
Easy to book out and return.

Besvarelse fra Brandon Hire Station - York

Besvarelse fra Brandon Hire Station - York

Besvarelse fra Brandon Hire Station - York
Great communication regarding delivery and collection and the equipment was just as needed

Besvarelse fra Brandon Hire Station - York
This is the second time I have used Brandon Tool Hire. The ordering service was very helpful and allowed me to add items after the initial order. The equipment arrived slightly late, however the local branch suggested I keep everything an extra day to make up the lost time. I would definitely recommend tgis company

Besvarelse fra Brandon Hire Station - York
Booked a scissor pallet jack 3 weeks prior to the date it was required and received confirmation. Got a call the day before the pick-up date to say that they only had one in the country & it wasn't available in York

Besvarelse fra Brandon Hire Station - York
Hired a scaffold tower which was delivered and picked up on time by competent and professional staff. Good price and quality tower.
Really good experience. Items dropped off quickly, kept up to date with expected collection time. Items arrived clean ready to use. Friendly staff in York Clifton Moor branch when I popped in to extend hire.
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