Christian in Truro has been amazing. We have been using Instagrids on site to run equipment and from the initial call to date he has been so helpful. Initially didn't stock enough Instagrids, but Ch... Se mere
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Se, hvad kunderne siger
Overall great service, good communication and prompt delivery. The toilets were spotlessly clean and well supplied with everything needed upon arrival at our event. Highly recommended. Thanks from... Se mere
Virksomheden har svaret
Absolutely class service from the team and a massive thanks to Christian the manager. Highly recommend this company, I now have the scaffold tower to paint my bungalow.
Virksomheden har svaret
The toilet flush system didn't seem to function correctly as 'items' were difficult to flush away, there was no hand cleaner in the dispenser. For the price, which has increased significantly (70%) si... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Kontaktoplysninger
Tresawls Road, Highertown, TR1 3PY, Truro, Storbritannien
- 01872 240 644
4,5
Fremragende
26 anmeldelser
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Brandon Hire Station - Truro
Hi Gareth, thank you for your review. We're pleased to hear that you had a positive experience with your recent scaffold hire, and found our hire process smooth. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
Absolutely class service from the team…
Absolutely class service from the team and a massive thanks to Christian the manager.
Highly recommend this company, I now have the scaffold tower to paint my bungalow.
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Brandon Hire Station - Truro
Hi Oliver, thank you for your brilliant review and recommendation for our Truro branch. We're glad to hear that Christian and the team provided excellent service and made your Scaffold Tower hire such a positive experience. We wish you all the best with painting your bungalow and hope we can support more of your projects in the future. Kind regards, the Brandon Hire Station team.
Very friendly and extremely helpful.
28. august 2025
Besvarelse fra Brandon Hire Station - Truro
Hi Linda, thanks for your great review. We're glad to hear that our team provided friendly and helpful service during your hire. Kind regards, the Brandon Hire Station team.
5* Customer Service
Christian in Truro has been amazing. We have been using Instagrids on site to run equipment and from the initial call to date he has been so helpful. Initially didn't stock enough Instagrids, but Christian quickly dispatched someone to collect more so they could keep us going on site. The Instagrids are so easy to use, no fuel required. They are supplied fully charged and ready to go. Don't think we will return to generators now we know these work. 5* customer service at this branch.
10. september 2025
Uopfordret anmeldelse
Besvarelse fra Brandon Hire Station - Truro
Hi Karen, thank you for your fantastic review about our Truro branch and your recent hire experience. We're so pleased to hear the Instagrids have worked well for your site needs and that Christian and our team could support you quickly and efficiently. We look forward to helping on your future projects. Kind regards, the Brandon Hire Station team.
Great service from the Truro Team supporting Sticker Vintage Rally
Overall great service, good communication and prompt delivery. The toilets were spotlessly clean and well supplied with everything needed upon arrival at our event. Highly recommended.
Thanks from us all at Sticker Vintage Rally.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra Brandon Hire Station - Truro
Hi John, thank you for your great feedback. We’re delighted to hear our service, communication, and prompt delivery met your expectations and that the toilets arrived spotless and fully stocked for your event. We appreciate the recommendation and hope to support Sticker Vintage Rally again in the future. Kind regards, the Brandon Hire Station team.
Prompt friendly service
16. april 2025
Besvarelse fra Brandon Hire Station - Truro
Hi Peter, thank you for your review about your recent hire experience. It's great to know that you found our service prompt and our team friendly. Kind regards, the Brandon Hire Station team.
Besvarelse fra Brandon Hire Station - Truro
Hi Ian, thank you for your feedback. It's great to know that our team were very helpful during your visit. Thank you for hiring with us and we hope to see you again soon. Kind regards, the Brandon Hire Station team.
Equipment rental - Truro Branch, Brandon Tool Hire
We have rented equipment since 2023, and have had outstanding service with Christian and the tool rental team at Truro branch of Brandon Tool Hire. Christian has always been professional, approachable, and has always gone above and beyond to ensure we got exactly what we needed. Their deep knowledge of the tools and genuine care for customers have always made the process seamless and stress-free. The rental service itself is top-notch, with well-maintained equipment, fair pricing, and a smooth pickup and return process and even delivery of equipment. I highly recommend Christian and his team for anyone needing reliable tool rentals!
24. april 2025
Uopfordret anmeldelse
Besvarelse fra Brandon Hire Station - Truro
Good morning, thank you for your brilliant review and for being a valued customer at our Truro branch. We're delighted to hear about your outstanding experiences with Christian and the rest of the team at our Truro branch. It's wonderful to know that their professionalism and dedication have made your hire experiences seamless and stress-free. Your recommendation is greatly appreciated and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Heroes!
Christian at Brandon in Truro has been our hero on multiple occasions, especially when another portaloo company badly let us down before an event—an overflowing portaloo and a hundred people on their way! We wouldn't consider going anywhere else for portaloo hire now.
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra Brandon Hire Station - Truro
Good morning, thank you for your wonderful review! We're delighted to hear that Christian from our Truro team has been able to support you with emergency toilet hire on multiple occasions - and help you to keep your events running smoothly. We look forward to seeing you again soon. Kind regards, the Brandon Hire Station team.
Easy ordering process
Easy ordering process, friendly and helpful delivery driver. Definitely happy to use again.
9. december 2024
Besvarelse fra Brandon Hire Station - Truro
Hi, thank you for your review. We're pleased to hear that you found our ordering process easy and our delivery driver friendly and helpful. We hope to see you again soon. Kind regards, the Brandon Hire Station team.
Easy to hire from
Easy to hire from, gave me advice on how to do the job...how to use the equipment. Friendly and accommodating, cos I would hire it (concrete mixer) and then have to extend the period, no problems at all.
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Brandon Hire Station - Truro
Hi Jayne, thank you for your 5-star review! We're delighted to hear that you found our service easy and accommodating, and that our team could provide helpful advice for your project. We appreciate your feedback and hope we can support you again in the future. Kind regards, the Brandon Hire Station team.
Simple to hire the equipment
Simple to hire the equipment, dropped off and collected at times stated.
The branch phoned me to double check on my selection of equipment and verified my choice.
14. februar 2024
Besvarelse fra Brandon Hire Station - Truro
Hi Peter, thank you for your positive review. We're pleased to hear that you found our service simple and efficient, and that our team double-checked your equipment selection to ensure everything was in order. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Hired cement mixer flexible collection…
Hired cement mixer flexible collection and friendly staff.
5. februar 2024
Besvarelse fra Brandon Hire Station - Truro
Hi Philip, thank you for your 5-star review. We're glad to hear that you found our cement mixer hire service flexible and our Truro team friendly. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Besvarelse fra Brandon Hire Station - Truro
Hi Brenda, thank you for your feedback. We are very sorry to hear that you were not satisfied with the auger you hired and apologise that the service you received was not up to the high standards we expect. We have passed your feedback on to our team to ensure these issues are addressed. Kind regards, the Brandon Hire Station team.
Really helpful staff when went to…
Really helpful staff when went to collect. Good sanders, did the job well.
6. december 2023
Besvarelse fra Brandon Hire Station - Truro
Hi Melanie, thank you taking the time to leave us a positive review. We're pleased to hear that you had an excellent experience with your sander hire and received helpful service from our Truro branch. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Easy on line ordering
Easy on line ordering. No hassle pick up & drop off when done. Member of staff at Truro - nothing too much trouble when picvking up at 7.30am!!!
19. oktober 2023
Besvarelse fra Brandon Hire Station - Truro
Hi Paul, thank you for your 5-star review. We're pleased to hear that you found our online ordering process easy and hire experience so positive. If you have any additional equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
Hassle free chipper hire
Delivered on time by a helpful team. Chipper performed very well and was collected on time by an equally helpful team. Reasonable pricing for a weeks hire. All round an easy and productive experience.
18. oktober 2023
Besvarelse fra Brandon Hire Station - Truro
Good morning, thank you for your positive feedback. We're delighted to hear that our team were so helpful and that you were impressed with our service. Thank you for hiring with us and please do get in touch if we can help again in future. Kind regards, the Brandon Hire Station team.
The toilet flush system didn't seem to…
The toilet flush system didn't seem to function correctly as 'items' were difficult to flush away, there was no hand cleaner in the dispenser. For the price, which has increased significantly (70%) since last year we feel it did not represent value for money.
4. juli 2023
Besvarelse fra Brandon Hire Station - Truro
Hi Neil, thank you for your feedback. We are very sorry to hear that your portable toilet hire did not meet the standards we expect from our equipment, and apologise for any inconvenience this caused you. We will address this issue to ensure it doesn't happen in future. Kind regards, the Brandon Hire Station team.
Great service
I hired a Stihl cutter from their Truro branch and couldn't have been happier with the service. Great lads in branch, really helpful and the saw cut through dense concrete blocks like butter. I wouldn't hire from anywhere else.
1. juli 2023
Uopfordret anmeldelse
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