Efficient and friendly service, Great communication from staff. Price was good and equipment clean and good
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great Service and received tools on time. The person handing over the tool did an excellent job of providing all the details of how it works and other helpful instructions. Will visit again.
Virksomheden har svaret
Would highly recommend using Brandon Hire Station in Reading if you need to hire any tools or equipment. The team were very helpful loading and unloading the electric compactor into my car with me and... Se mere
Virksomheden har svaret
Booked 2 tower scaffolds and 3 staging boards 10 days in advance and on the day of delivery they turned up at 4pm which was almost a complete day wasted for the job I needed them for, and even the col... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Kontaktoplysninger
4 Richfield Avenue, RG1 8EQ, Reading, Storbritannien
- 01189 503 175
4,5
Fremragende
71 anmeldelser
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Efficient and friendly service
Efficient and friendly service, Great communication from staff. Price was good and equipment clean and good
26. november 2025
Besvarelse fra Brandon Hire Station - Reading
Good morning, thank you for your positive review. It's great to hear that you received efficient and friendly service from our team and were pleased with the equipment. Kind regards, the Brandon Hire Station team.
5* all round
Easy pick up. Perfect for job. Easy return. Late enough return to get full day before drop off.
7. november 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Paul, thank you for your 5-star review. We're glad to hear that you had a great experience and found our hire process easy. Kind regards, the Brandon Hire Station team.
Delivered on time
Delivered on time, almost brand new staircase scaffolding. Picked up on time. Great experiance!
28. oktober 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Arkadiusz, thank you for your review! We're pleased to hear that you had a great hire experience and were happy with our delivery service and the scaffolding. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Equipment delivered and collected as promised
I hired two Genie lifts. They were dropped off exactly when they promised by a helpful guy who made sure I had everything I needed. After the job they picked them up as arranged. No fuss.
21. oktober 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Michael, thank you for your review about your recent Genie Lift hire. We're pleased to hear that you received helpful and reliable service during the delivery and collection process, and we hope we can support you again in the future. Kind regards, the Brandon Hire Station team.
Besvarelse fra Brandon Hire Station - Reading
Good afternoon, thank you for your 5-star review. We're delighted to hear that you had a great hire experience and found our Reading team helpful. Kind regards, the Brandon Hire Station team.
Besvarelse fra Brandon Hire Station - Reading
Hi Danny, thank you for your 5-star review. We're delighted to hear that you had a good experience during your recent compactor hire. Kind regards, the Brandon Hire Station team.
Besvarelse fra Brandon Hire Station - Reading
Good afternoon, thank you for hiring with us and taking the time to leave a review. We are pleased to hear that you found our Reading team friendly, efficient and helpful. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
No fuss booking, delivery and collection
No fuss booking the equipment, with on time delivery and collection. The equipment’s operation was well explained.
8. september 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Peter, thank you for your review and choosing to hire with us. We're pleased to hear that you found our hire process simple and our delivery service reliable. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Great Service and Worked well
Great Service and received tools on time. The person handing over the tool did an excellent job of providing all the details of how it works and other helpful instructions. Will visit again.
30. august 2025
Besvarelse fra Brandon Hire Station - Reading
Good afternoon, thank you for your review. We're delighted to hear that you received great service and that your equipment arrived as expected. It's great to know our team member provided clear instructions and helpful guidance during the equipment delivery. We appreciate your support and look forward to welcoming you again soon. Kind regards, the Brandon Hire Station team.
Excellent service and communication
Excellent service and communication. They had a problem with the item I hired, but they faced it up and offered an alternative solution - Simple but honest customer service.
3. september 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Martin, thank you for your review about your recent hire experience. We're sorry to hear that there was an issue with the original hire, but it's great to know that our team provided excellent service and communication and got a solution sorted for you quickly. Thank you for hiring with us and we hope we can support you again soon! Kind regards, the Brandon Hire Station team.
Excellent customer service
Excellent customer service, next day delivery and friendly staff.
27. august 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Pamela, thank you for your 5-star review. We're delighted to hear that you had a great experience and received friendly service from our team. Kind regards, the Brandon Hire Station team.
Besvarelse fra Brandon Hire Station - Reading
Hi Stuart, thank you for your review and choosing to hire with us. We're pleased to hear that you had a positive experience ordering online and found our delivery team helpful. Please get in touch if we can help with anything in the future. Kind regards, the Brandon Hire Station team.
unethical company
Hired a heavy-duty petrol wood chipper and found out it is not working as advertised. The blades were not sharp enough due to which the wood had to be pushed firmly inside, unlike it is shown in their video where the wood is being pulled automatically. It was practically not possible for me push each and every branch firmly. Also the outlet flap was very loose and falls down due to vibration, due to which the chipped wood couldn't be directed into a skip or bag. I informed them about the problem and requested a refund excluding the transport charges. I also sent them a branch that I tried to chip (it is within the 3 inch diameter). They refused to accept the problem and provide a refund.
I wouldnt recommend this company for DIY
16. juli 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Rajesh, thank you for bringing this to our attention. We're extremely sorry to hear that you were not satisfied with your hire experience. We have passed your review on to our customer care team to ensure this has been investigated. Kind regards, the Brandon Hire Station team.
Excellent service from beginning to end…
Excellent service from beginning to end - efficient, professional and friendly
10. juli 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Brandon, thank you for your great feedback about your recent hire. We’re pleased to hear you found our service efficient, professional and friendly from start to finish. Kind regards, the Brandon Hire Station team.
the digger I hire was not full tank the…
the digger I hire was not full tank the delivery wasn't early morning, the collection was more than 5 days from collection day they didn't maintain the digger well they just run to kill all the joint were dry and making squeaky noise, but they have good customer service they accepted the empty tank easily and told me they will refund the charge
7. juli 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Amir, thank you for your feedback and bringing this to our attention. We will take your comments on board about the issues during your hire to ensure we continue to improve these processes. We appreciate your comments about our team and the customer service they provided. Kind regards, the Brandon Hire Station team.
Besvarelse fra Brandon Hire Station - Reading
Hi Nigel, thank you for sharing your positive experience! We're glad to hear that our team provided friendly and helpful service. Kind regards, the Brandon Hire Station team.
Really friendly and helpful staff
Really friendly and helpful staff in Reading. The equipment was all in good order.
30. maj 2025
Besvarelse fra Brandon Hire Station - Reading
Good afternoon, thank you for your review about your recent hire with our Reading branch! We're pleased to hear that you received friendly and helpful service from our team and were happy with our equipment. Kind regards, the Brandon Hire Station team.
Great service from start to finish
Great service from start to finish. Really easy making the reservation, along with collecting and dropping off. Brandon hire are also very competitive price wise.
22. maj 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Tony, thank you for your review and choosing to hire with us. We're glad to hear that you found our prices competitive and received excellent service from our team. We appreciate your feedback and hope we can support you again in the future. Kind regards, the Brandon Hire Station team.
Easy and good service
9. april 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Matt, thank you for your positive feedback. We're delighted to hear that you found our hire process easy and received good service. Kind regards, the Brandon Hire Station team.
Very easy booking process
Very easy booking process. Quick collection and return. Well prepared and clean equipment and clear instructions.
26. marts 2025
Besvarelse fra Brandon Hire Station - Reading
Hi Peter, thank you for your positive review about your recent hire. We're pleased to hear that you found our booking process, collection service and equipment up to an excellent standard. Kind regards, the Brandon Hire Station team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.