Good quality items hired at a reasonable price for the required time period More heavy duty than what you would have bought but as an occasional use only worthwhile Friendly and knowledgeable serv... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Process was straightforward. I hired it for the weekend. The one I hired stopped while running the first day. I had to return it on Monday and get a new one as a replacement. Team was really help... Se mere
Virksomheden har svaret
Booked in advance, wasn't available when I arrived, other branch bailed us out. was contacted to ask how it all went and gave feedback, said they would find out what went wrong and get back to me and... Se mere
Virksomheden har svaret
Really helpful at loading the compacter into the car and when I returned it early issued me with a refund for the unused days. Simple to book and collect - equipment perfect for the job. Highly recomm... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Kontaktoplysninger
Unit 12, Wilson Road, South Wigston, LE18 4TP, Leicester, Storbritannien
- 0116 2775 277
4,2
God
19 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good quality items
Good quality items hired at a reasonable price for the required time period
More heavy duty than what you would have bought but as an occasional use only worthwhile
Friendly and knowledgeable service
27. september 2025
Besvarelse fra Brandon Hire Station - Leicester - South Wigston
Hi Timothy, thank you for you review about your recent hire. We're glad to hear that you were happy with the quality and price of the equipment and the friendly and knowledgeable service you received from our team. Thanks for hiring with us and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Aearator Hire
Process was straightforward. I hired it for the weekend. The one I hired stopped while running the first day. I had to return it on Monday and get a new one as a replacement. Team was really helpful in explaining what happened with the old machine and gave a new one by explaining the safety precautions that have to be carried out with the new one. They also gave me an extra day without charging any additional fees.
Note:
1. While renting heavy machinery (e.g. Aerator) please ensure you have one more person helping you to lift the machine to help it put it in to the car or a van. It cannot be done by one person. There will be help at site but it needs 2 people to lift this machine and possibly a 3rd one just while loading/unloading.
2. Please ensure you ask for the procedures to operate this machine.
8. september 2025
Besvarelse fra Brandon Hire Station - Leicester - South Wigston
Hi Arun, thank you for your review about your recent Aerator hire. We're sorry to hear about the issue with the initial machine, but we're pleased to know the team helped to get this resolved and get a new machine out to you. We appreciate your notes, which we're sure other customers will find useful too. Thank you again for hiring with us and we hope we can support you again in future. Kind regards, the Brandon Hire Station team.
Besvarelse fra Brandon Hire Station - Leicester - South Wigston
Hi Martin, thanks for your feedback about your recent experience. We're glad to hear that our team offered great service during your hire. Kind regards, the Brandon Hire Station team.
Let down
Order a petrol moss brush,less then 24 hours before I was supposed to pick it up I get a phone call to say they haven't got any available and don't know when they will. But according to there website there was 2 available to hire.
They need to do better.
13. januar 2025
Besvarelse fra Brandon Hire Station - Leicester - South Wigston
Hi Stuart, thank you for your feedback. We apologise for the inconvenience that was caused due to the equipment availability in branch. We will take your comments on board. Kind regards, the Brandon Hire Station team.
I needed a scaffold tower in an…
I needed a scaffold tower in an emergency and phoned the Wigston site and they had one in stock and reserved it for me. I drove over an hour to pick it up. Service from these guys is brilliant
18. oktober 2024
Besvarelse fra Brandon Hire Station - Leicester - South Wigston
Hi Adrian, thank you for your 5-star review. We're thrilled to hear that our South Wigston team could assist you promptly and offered brilliant service. Kind regards, the Brandon Hire Station team.
Besvarelse fra Brandon Hire Station - Leicester - South Wigston
Good morning, thank you for your 5-star review. We're delighted to hear that you were satisfied with our equipment and delivery service. Kind regards, the Brandon Hire Station team.
Great service from start to finish
Great service from start to finish, very helpful staff, especially the gentleman who delivered the items, very kind and went an extra mile.
24. juni 2024
Besvarelse fra Brandon Hire Station - Leicester - South Wigston
Hi Mr Din, thank you for your 5-star review. We're delighted to hear that you received great service and found our team, especially our driver, to be very helpful. Kind regards, the Brandon Hire Station team.
Perfect Service and Friendly Helpful staff
Really helpful at loading the compacter into the car and when I returned it early issued me with a refund for the unused days. Simple to book and collect - equipment perfect for the job. Highly recommend - would definitely use again.
24. oktober 2023
Besvarelse fra Brandon Hire Station - Leicester - South Wigston
Hi Nick, thank you for choosing to hire with us. We're glad to hear that you found our hire process simple and had an excellent experience with our team and equipment. We appreciate your recommendation and look forward to seeing you again in the future. Kind regards, the Brandon Hire Station team.
Booked in advance but unavailable
Booked in advance, wasn't available when I arrived, other branch bailed us out. was contacted to ask how it all went and gave feedback, said they would find out what went wrong and get back to me and then did nothing!
14. august 2023
Besvarelse fra Brandon Hire Station - Leicester - South Wigston
Hi Myles, thank you for your feedback. We are sorry to hear that our team have not been back in touch with you. We always endeavour to have stock for all our products, but sometimes items may be unavailable. We apologise that you were not made aware of the item availability before your collection day and for any inconvenience this caused for you. This does not meet the high quality of communication we expect our customers to receive and we will pass your feedback on to our team to ensure communication is improved in future. Kind regards, the Brandon Hire Station team.
Helpful and friendly
4. juli 2023
Very helpful and good service from…
Very helpful and good service from national call centre and local team. Only ask would be better guidance on delivery timeframes- even knowing the half day would help! Thanks
4. april 2023
My go-to hire place in Leicester
My go-to hire place in Leicester. It always offers the best value and despite me being a diy customer I’m always treated with friendly respect.
10. marts 2023
Powerful petrol log splitter
Prompt delivery. Sensible price structure means it is cheap to extend the hire. Not many hire shops have a powerful petrol log splitter for hire.
4. januar 2023
Left hand - Right Hand...
Booked and paid for access tower online but when I went to collect they had rented it out to a walk-in customer and expected me to collect from a location much further away. They ended up getting it delivered to me but it added time and hassle. It seems like the central ordering operation doesn't interface well with the branches. Never had an issue before though.
8. september 2022
Besvarelse fra Brandon Hire Station - Leicester - South Wigston
Good Morning,
Thanks for taking the time to leave us a review on your hiring experience.
I'm so sorry to hear that the Tower was not available for you to collect, I absolutely can see how this would be frustrating and I understand it would be far from ideal to collect from a much further away branch.
I'm glad you brought this to my attention so that I can find out how this happened. I am currently investigating this with the branch involved. I will be back in touch with you privately once I have some more information.
Thank you again for the opportunity to look into this, your feedback helps us to do better so this is appreciated.
Speak soon - Hannah
Website Booking
Booked online, easy collection and return off hire. Staff friendly and helpful.
4. august 2022
Faultless Customer Service!
I have used Brandon Hire Station quite a few times over the years. I've just had to amend an order due to unforeseen circumstances and the member of staff I spoke to dealt with it courteously and without fuss. Always found Customer Service here the best anywhere! Thank you.
6. maj 2022
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