Quality tools/machinery/gear, and great service from the guys at Brandon Hire. The order was ready for collection at the booked time, and was easy to arrange with the booking and subsequent issuing of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Extremely good experience. Dealt with actual people that were genuinely helpful and moved things around to find a solution to a last minute request I had - thank you Chris & Martin. Will be my first... Se mere
Virksomheden har svaret
Had one post hole to dig, about 150mm down just solid concrete, tried with bolster chisel and hammer no effect. Phoned Guildford branch at about 1.30pm, really helpful staff, they had a Heavy Duty Ele... Se mere
Virksomheden har svaret
Absolute scammers, have an account with this company which is not worth any loyalty at all, have hired some large generators in the last couple of months, been ripped of on all occasions, they charge... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Kontaktoplysninger
9A Woodbridge Meadows,, GU1 1BA, Guildford, Storbritannien
- 01483 505188
4,8
Fremragende
54 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very friendly to deal with
Very friendly to deal with. Tool required was well maintained and delivered when promised and collection was also flawless.
26. marts 2024
Besvarelse fra Brandon Hire Station - Guildford
Hi Peter, thank you for your positive feedback! We're delighted to hear that you found our team friendly and the tool well-maintained. It's great to know that the delivery and collection processes went smoothly for you. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
It was a great experience
It was a great experience, Martin the store manager was super helpful, I will definitely use their services again.
19. marts 2024
Besvarelse fra Brandon Hire Station - Guildford
Hi Celso, thank you for your 5-star review. We're pleased to hear that Martin from our Guildford team provided you with excellent service during your visit. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, the Brandon Hire Station team.
They were very helpful with delivery…
They were very helpful with delivery timing Both delivery and collection drivers were polite.
13. februar 2024
Besvarelse fra Brandon Hire Station - Guildford
Hi Anthony, thank you for your 5-star review. We're delighted to hear that our delivery and collection drivers provided helpful and polite service. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
Rude manager
This could be 5 stars, but…
The price was great, tool availability great, ease of hiring online mostly great, although the site doesn’t work on iPad so I had to do it on mobile.
What knocks off stars is the demeanour of the manager. Firstly he insisted on making me wait to be served by him despite the lad on the till clearly being ready to do so. Secondly he was condescendingly sexist “Have you used one of these before madam? No, I didn’t think so.” Thirdly, he shouted at the lovely man who went to get the tool for pulling it across the floor (he hadn’t heard him say put it on a trolley). At the top of his voice. In front of customers. It was shocking and embarrassing. He could have spoken to him later, not yelled at him like a naughty kid in front of a load of people. No way to treat staff. I sympathised with the guy while he was taking my tool out to the car, just because I wanted him to know that was inappropriate and I felt for him.
3. januar 2024
Besvarelse fra Brandon Hire Station - Guildford
Hi Luci, thank you for making us aware of this. We're very sorry to hear that our service was not up the high standard we expect and apologise that you did not receive the friendly and supportive service that our teams usually deliver. We will pass your feedback on to ensure these issues are addressed. Kind regards, the Brandon Hire Station team.
Good overall service
Helpful on the phone, products available on time, worked well, cost ok.
14. december 2023
Besvarelse fra Brandon Hire Station - Guildford
Hi Tim, thank you for your 5-star review. We're glad to hear that our team were helpful and that you found our products and collection service reliable. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Equipment not great
Equipment not great. Bucket on scarifier broken. Not checked before sent out
2. oktober 2023
First class service from start to…
First class service from start to finish hiring cement mixer and vibrating plate:
- competitively priced
- well maintained equipment
- timely delivery & collection
- good communication
Would definitely recommend and use Brandon Hire again.
Thank you.
7. august 2023
Great service at the hire centre
Great service at the hire centre. Had a problem that was dorted draught away.
Will always hire from here.
12. juli 2023
Absolute scammers
Absolute scammers, have an account with this company which is not worth any loyalty at all, have hired some large generators in the last couple of months, been ripped of on all occasions, they charge what they like and rip you off on the fuel. it would have been cheaper just ordering on line without an account.
Have now closed as have about 3 other hire companies near by which offer a good service. you have been warned check price before hiring from this company.
31. juli 2023
Uopfordret anmeldelse
Besvarelse fra Brandon Hire Station - Guildford
Hi Darren, thank you for your feedback. We are very sorry to hear that you were not satisfied with our services and did not feel our prices were competitive. We are sorry to lose you as a valuable customer. If there is anything we can do to rectify this please get in touch. Kind regards, the Brandon Hire Station team.
Guildford depot
Guildford branch were excellent, friendly, gave great advice and help - probably couldn’t have been more helpful -Martin in particular helped me get the job done by the required deadline as a result.
27. juni 2023
Uopfordret anmeldelse
The best company to hire equipment by far!
We had a 100% service, quick and easy to hire, delivery wad sharpish and finished the job quicker than expected and the stump grinder was collected the same day!! All instructions visible and made the job so much easier!! We would 100% recommend and if in the future we need to hire any heavy equipment we know the place to go!!
26. maj 2023
Good reliable service
Hired a cordless angle grinder from the Guildford branch. Was quickly brought up from another branch. Tool worked a treat as I used it over the weekend to strip a metal garage door. Good products, good service and good advice on how to get best results.
24. juni 2023
Uopfordret anmeldelse
Good helpful service.
14. maj 2023
Really good customer service.
7. maj 2023
Easy hire and friendly service
I hired a floor sander and floor edging sander from the Guildford depot. The rates of hire were very competitive and the process of booking everything on line extremely straight forward. We ended up hiring the edging sander from the store after realising that we should have hired this at the beginning of the job! Martin made this very easy and was so helpful from start to finish. I would definitely recommend Brandon Hire.
1. maj 2023
Uopfordret anmeldelse
Besvarelse fra Brandon Hire Station - Guildford
Good morning Jacqueline, thank you for leaving us a 5* review. I will pass your feedback onto Martin and the Brandon Hire Station branch staff, it's great that they were helpful when hiring the floor sander and floor edging sander, we hope to see you again in the future
Brilliant service 5 star would be 6 if…
Brilliant service 5 star would be 6 if I could give it
Many thanks
1. april 2023
Besvarelse fra Brandon Hire Station - Guildford
Good morning Jason, thank you for our 6* review! We hope to see you at Brandon Hire Station again soon
Besvarelse fra Brandon Hire Station - Guildford
Good morning Robin, thank you for taking time to review us, it's great to hear that the Brandon Hire Station offered very good service and equipment as it should be, we hope you hire again soon
Hired a turf stripper
Hired a turf stripper. Most competitive price. Delivery driver helped me get the vehicle to the rear - much appreciated. Pick up next day was on time.
10. februar 2023
Quick and easy to order
Quality stump grinder provided
Easy and quick to order
Delivered in time and picked up the same day
Very helpful staff when I phoned up
6. januar 2023
Dette er Trustpilot
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