Good Value and service, only minor issues were slight delay in securing plant items requested. But resolved in a timely manner.
Virksomheden har svaret
Unit 1A, Telford Road, Dryburgh Industrial Estate, DD2 3QW Dundee, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Good Value and service, only minor issues were slight delay in securing plant items requested. But resolved in a timely manner.
Virksomheden har svaret
Fantastic service, could not recommend more highly! Hired floor and wooden edge sander for a few days. Equipment was fantastic but the service was even better. Will use again & recommend to friends/fa... Se mere
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Hired an edge sander and lots of discs to sand living room floor. Brandon staff were excellent on every visit, helpful, polite and knowledgeable, with no faff and just got on with their tasks. Well do... Se mere
Virksomheden har svaret
I was unfortunately delivered a wood chipper that was completely unusable due to a dull blade. While I wish they would have caught this before delivering it, I do understand that it is totally human t... Se mere
Virksomheden har svaret
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Unit 1A, Telford Road, Dryburgh Industrial Estate, DD2 3QW, Dundee, Storbritannien
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good Value and service, only minor issues were slight delay in securing plant items requested. But resolved in a timely manner.

Besvarelse fra Brandon Hire Station - Dundee
Good communication and fast communication from the Dundee depot on delivery and collection of lawn aerator.

Besvarelse fra Brandon Hire Station - Dundee
Hired an edge sander and lots of discs to sand living room floor. Brandon staff were excellent on every visit, helpful, polite and knowledgeable, with no faff and just got on with their tasks. Well done.

Besvarelse fra Brandon Hire Station - Dundee
Gavin from Dundee branch . Brilliant service asset to your branch.

Besvarelse fra Brandon Hire Station - Dundee

Besvarelse fra Brandon Hire Station - Dundee
I rented a hollow tine machine for maintenance of our bowling green.(I am the green curator). Aftre a few minutes of using the machine on the green, we noticed that only one of the tines was going into the green deep enough to make a hole. After inspecting the metal tines on the machine, we noticed that 3 of the tines had worn down and were about 15
millimetres shorter than the other 1. We phoned Brandon Hire station and they said that they had some new tines there. We collected the new tines and fitted them. We started using the machine. After a few minutes, the tines stopped making contact with the green. We noticed that the mechanism was loose and that a large nut was undone. we also noticed that it appeared that the machine had not been lubricted at the grease nipple for quite some time. We took the machine back. I'm currently waiting for a full refund.

Besvarelse fra Brandon Hire Station - Dundee

Besvarelse fra Brandon Hire Station - Dundee
Staff very helpful with quantity of sanding paper and sale or return.
The edge sander did not work despite repeated attempts and internet fixes tried. They said they would look at it and get back to me. They didn't.

Besvarelse fra Brandon Hire Station - Dundee
Hired a petrol lawnmower which did not work at all. When I tried to use it, it took nearly 20 minutes of pulling before it started, then cut out after a few minutes and would not restart despite hours of trying.
There was no one available over the weekend to provide assistance. I reported the fault straight away and emailed the company multiple times to request a refund. They completely ignored me.
In the end, I had no choice but to raise a chargeback through my card provider to get my money back.
Absolutely terrible service from start to finish. I would strongly advise avoiding this company.

Besvarelse fra Brandon Hire Station - Dundee
I hired micro digger and Wacker plate. All working fine and suitable for the job. Problems started at the day of collection. I got the message, when it will be collected but no one appeared. I was waiting till 8pm, no contact from driver or company. Tried to call, but no luck. Nobody picking up the phone. Digger and plate still in my garden 5 days later.

Besvarelse fra Brandon Hire Station - Dundee
Easy one day hire of a whacker plate. Helpful staff.

Besvarelse fra Brandon Hire Station - Dundee
Non delivery and misleading information given to cover up

Besvarelse fra Brandon Hire Station - Dundee
machine I hired was missing a pin through the axle so one wheel wouldn't turn. when I phoned the shop I was passed on to a fitter who suggested I try to fix it myself. I did this but lost about an hours use of the machine.

Besvarelse fra Brandon Hire Station - Dundee
Staff was friendly, my only issue was I paid for a full tank of fuel, machine was empty, I did mention to staff on returning the machine, no refund for the paid fuel,

Besvarelse fra Brandon Hire Station - Dundee
I was unfortunately delivered a wood chipper that was completely unusable due to a dull blade. While I wish they would have caught this before delivering it, I do understand that it is totally human to make mistakes. They refunded the entire rental and delivery charge and I will be happy to rent from them again in the future.

Besvarelse fra Brandon Hire Station - Dundee
Third time using this company and can't complement them enough for outstanding service.

Besvarelse fra Brandon Hire Station - Dundee
They guys were very helpful and will definitely hire from them again

Besvarelse fra Brandon Hire Station - Dundee
Very polite and helpful staff. Whole

Besvarelse fra Brandon Hire Station - Dundee

Besvarelse fra Brandon Hire Station - Dundee
Great service again from Brandon, no issues no complaints

Besvarelse fra Brandon Hire Station - Dundee
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