First time used and so easy to work with! Scaffold tower hire, both delivery and collection bang on time. Good over phone guidance to select best option. Simple and clear pricing, comprehensive ins... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hired a scaffold tower over the weekend. Pricing unclear at time of hire, no mention of VAT or damage waiver being added to final price. In store staff didn't care when queried about price discrepancy... Se mere
Virksomheden har svaret
Used Brandon hire for internal scaffolding. It was our first time to hire DIY equipment. Website was simple to use, all costs were clear and communication was excellent from booking to pick-up. A del... Se mere
Virksomheden har svaret
The service was amazing. I was able to book late Friday afternoon for delivery Saturday morning. The delivery man was very helpful and friendly. I needed to keep the scaffold for an extra day so phone... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Kontaktoplysninger
St Georges Place, Wakefield Road, BD4 7LX, Bradford, Storbritannien
- 0127 421 0990
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Besvarelse fra Brandon Hire Station - Bradford
The Guys working there at bradford work…
The Guys working there at bradford work station are really help and do everything possible from them to help all customers. Keep
these things up mates you are Good

Besvarelse fra Brandon Hire Station - Bradford
Check pricing carefully.
Hired a scaffold tower over the weekend. Pricing unclear at time of hire, no mention of VAT or damage waiver being added to final price. In store staff didn't care when queried about price discrepancy equipment was well used but just about serviceable.

Besvarelse fra Brandon Hire Station - Bradford

Besvarelse fra Brandon Hire Station - Bradford
Great service and really stepped up to…
Great service and really stepped up to help me out when I needed additional equipment.

Besvarelse fra Brandon Hire Station - Bradford
Hired a floor scrubber
Hired a floor scrubber, BUT due to mobility issues we were unable to use the machine complete waste of money would have thought on picking it up I would have been advised we would not be able to use it.

Besvarelse fra Brandon Hire Station - Bradford
First time used and so easy to work…
First time used and so easy to work with! Scaffold tower hire, both delivery and collection bang on time.
Good over phone guidance to select best option. Simple and clear pricing, comprehensive instruction leaflet supplied for novice users.
Great local business :-)
Avoid, useless
Ordered a post knocker in advance, rang up day before collection, saying it might not be available, I'd just have to ring and see if is. (It wasent) incompetent, arrogant staff. Crap customer service. Will never use again.

Besvarelse fra Brandon Hire Station - Bradford
Used Brandon hire for internal…
Used Brandon hire for internal scaffolding. It was our first time to hire DIY equipment. Website was simple to use, all costs were clear and communication was excellent from booking to pick-up. A delivery and pick-up window was provided and a call from the driver to say he is on his way.
What made the experience even better was the service with a smile.

Besvarelse fra Brandon Hire Station - Bradford
Great service with pick up and delivery.

Besvarelse fra Brandon Hire Station - Bradford
Great service, recommended
Over charged for damaged tile lifter
Hired a Bumpa tile lift from Bradford branch for 1 day, was quote £96 plus deliveryof £50. Lift didnt turn up until late morning and I off hired it at 4pm. Was charged £286 for the days hire. Rang to complain but got no call back so will need to pursue again.
Tile lifter arrived broken and I had to repair before use. Worst company I have dealt with. Could not recommend and will not use again.

Besvarelse fra Brandon Hire Station - Bradford
Guys at the shop first class and very…
Guys at the shop first class and very helpful guys online very helpful too
AVOID Brandon Hire Station Bradford
If you are considering renting from Brandon Hire Station Bradford, I urge you to reconsider. I recently had the misfortune of dealing with this company.
We hired a floor sander and a hand sander for a single day. The company did NOT deliver until 3 pm! This tardiness alone was annoying enough, considering I had taken a day off work to complete my project. However, my problems were only just beginning.
To my dismay, the floor sander malfunctioned after just a few hours of usage. In an attempt to remedy the situation, the company kindly replaced the broken machine, but the replacement didn't arrive until 2 pm the following day. The delay in delivering the replacement forced me to take another day off work, causing further inconvenience and loss of wages. The shop manager, Luke, seemed somewhat sympathetic and offered to replace our machine at no extra charge, which, to be fair, was the least they could do under the circumstances.
The new machine, thankfully, worked fine and was due for collection the following day. However, their lack of organisation became evident once more when nobody turned up to collect it. Despite multiple voicemail messages being left, the same delivery driver arrived on the fourth day, claiming they could not find us!!!!
What's worse, they then had the audacity to add an extra day's charge, increased the damage waiver, added a delivery fee and VAT on top!
Upon contacting Luke once again, his response was disheartening, to say the least. His lackadaisical attitude did nothing to address my concerns, making it abundantly clear that customer satisfaction is not a priority for Brandon Hire Station Bradford. His total indifference left me thinking who on Earth would want to work with someone like that?!
I am left with no other option than to advise potential customers to stay well clear of this branch/company. It is clear to me that they are more interested in lining their pockets than in providing a reliable service or even the most basic level of customer care. I assure you, I will never use their services again, and I hope this review can save someone else from a similar, incredibly frustrating experience.

Besvarelse fra Brandon Hire Station - Bradford
Great hire service
Friendly helpful
Friendly and helpful staff.
The service was amazing
The service was amazing. I was able to book late Friday afternoon for delivery Saturday morning. The delivery man was very helpful and friendly. I needed to keep the scaffold for an extra day so phoned early Monday morning and they sorted it for me straight away. I would highly recommend.
Competitive price
Competitive price. Delivered and collected promptly. Staff and delivery drivers all great
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