Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I've been a user for more than a year now and I started to like the focus part and sleep noises. BUT I really hate their shady practices of not sending any notifications when it comes to subscrip... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I find it inappropriate that several reviews claim it’s a scam without any proof. I tried Brain fm for nearly two months; I really liked the music and the app's features. However, I wasn't really usi... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Despite what some reviews here are saying, the company does not scam their users or use bad practices. They work via a subscription-based model, with an option to opt out before trial period runs... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Most productivity apps rely on toxic gamification, but Brain.fm takes a highly intentional approach. The offline downloads can be a bit slow to sync, but the core audio functional acts as perfect cogn... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Elektronik og teknologi

Skrevet af virksomheden

Brain.fm - Music designed for the brain to enhance focus, relaxation, meditation, naps and sleep within 10 - 15 minutes of use.


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

90 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I've been using this app for for than 3 years

I've been using this app for for than 3 years. It helped me a lot and will continue to use it for a long time both for focusing while working and meditation.

22. december 2024
Uopfordret anmeldelse
Brain.fm-logo

Besvarelse fra Brain.fm

Wow, thank you Alexandru!

We're thrilled you've been with us for over 3 years! It's incredibly rewarding to hear that our app has helped you maintain focus during work and meditation.

Long-term users like you inspire us to keep improving our service. Thanks for taking a moment to share your experience!

Bedømt til 1 ud af 5 stjerner

Continuous problem with the…

Continuous problem with the subscription. Payed a yearly subscription and lost the access after 3 days, due to "subscription ended".

4. december 2024
Uopfordret anmeldelse
Brain.fm-logo

Besvarelse fra Brain.fm

Hey Maciej, thanks for the feedback! We're really sorry about the subscription issue you experienced. This shouldn't happen with a yearly subscription and we'd like to fix it for you right away.

If this hasn't been resolved yet, please reach out to our team at support@brain.fm with your account details. We'll get your access restored promptly and make sure this doesn't happen again.

We appreciate you bringing this to our attention!

Bedømt til 5 ud af 5 stjerner

Me encanta la app de verdad

Me encanta, igual que otras aplicaciones pero con un precio muy descontado. La interface es simple pero muy muy buena y efectiva, la uso para dormir y trabajar

2. december 2024
Uopfordret anmeldelse
Brain.fm-logo

Besvarelse fra Brain.fm

¡Muchas gracias, Juan Antonio!
Nos alegra muchísimo saber que te encanta nuestra app y que la encuentras efectiva tanto para dormir como para trabajar. Apreciamos especialmente tu comentario sobre nuestra interfaz simple pero efectiva - ¡es exactamente lo que buscamos lograr!
También nos complace que consideres que ofrecemos un buen valor por el precio. Seguiremos trabajando para mejorar tu experiencia.
¡Gracias por compartir tu experiencia positiva con nosotros!

Bedømt til 1 ud af 5 stjerner

Email Spam, can't unsubscribe

I was considering giving it a go but they wanted credit card details a little prematurely ... Big red flag so I didn't continue. Now they spam me with emails (every few days) from which I there is no way to unsubscribe.

13. november 2024
Uopfordret anmeldelse
Brain.fm-logo

Besvarelse fra Brain.fm

Thank you for your feedback, Donna.

We're sorry to hear about your experience with our emails. There should definitely be an unsubscribe link at the bottom of every email we send - we take email compliance very seriously.

If you're having trouble finding the unsubscribe option, please reach out to our team at support@brain.fm and we'll immediately remove you from our mailing list.

We'd also like to offer you a 30-day free trial to properly experience our app without any payment information required. Our team would be happy to set this up for you if you're still interested in giving brain.fm a try.

Again, we apologize for any inconvenience and appreciate you bringing this to our attention.

Bedømt til 3 ud af 5 stjerner

Free trial with strings

The typical free trial where you have to provide payment details. If your product is so good, give me the trial without strings... I clicked on the how to cancel link, maybe the answer was in there, but in a sea of other stuff. Stand by your product! I didn't bother trying it for the reason above.

Update - After declining, I did get a free trial, they could have offered this first.

10. november 2024
Uopfordret anmeldelse
Brain.fm-logo

Besvarelse fra Brain.fm

Thank you for your feedback about our trial process. We're sorry we missed responding to your review earlier.

We appreciate your perspective on our free trial. While we do require payment details upfront like many subscription services, we understand this can be a barrier for some users. We're glad to hear you eventually received a free trial without payment information after declining.

Your suggestion about offering this option upfront is valuable feedback for our team to consider as we continue improving our onboarding process. We're constantly evaluating how to best balance security measures with a seamless trial experience.

Thanks for taking the time to share your thoughts - it helps us become better.

Bedømt til 1 ud af 5 stjerner

musics works for a while, but not updated, scam subscription policies

musics works, first year may be. than it just stops sort of. they did not updated their music for long period. have to go to youtube.

would be 4 starts, but.

scam subscription policies force overpay.
music was not updated during my time - so why subscription for set of static files?

11. september 2023
Uopfordret anmeldelse
Brain.fm-logo

Besvarelse fra Brain.fm

Thank you for your feedback, Dzmitry.

We're sorry to hear about your experience with our service. I'd like to clarify a couple of important points:

We actually add new music tracks weekly to our library through the "New" section in the app. It seems you might have missed this feature during your subscription period, which is unfortunate as we're constantly expanding our collection.

Regarding our subscription policies, we strive to make them straightforward and fair. If you experienced any issues with billing or felt there was an overpayment, we'd be happy to look into this for you specifically if you reach out to our support team at support@brain.fm.

We appreciate your initial positive impression of our music's effectiveness. If you're open to giving us another try, we'd love to show you the numerous updates and improvements we've made recently.

Thank you for taking the time to share your thoughts.

Bedømt til 5 ud af 5 stjerner

Great range of music and easier to get into flow

It makes me as a copywriter and marketer get into flow and focus much faster. I can type many hours without realizing it. They also give you new sounds and songs every now and then (it shows as "new" next to the song). I really like the range of music and it is not very costly when you subscribe to the yearly option.

Definitely recommend. I realize they might be scummy/scammy during the free subscription, but that doesnt really scare me off. I love the concept and feel like they do their best for their customers :-)

3. august 2024
Uopfordret anmeldelse
Brain.fm-logo

Besvarelse fra Brain.fm

Thanks so much, Léo!

We're thrilled to hear brain.fm helps you achieve flow state faster in your copywriting and marketing work. That "typing for hours without realizing it" experience is exactly what we aim to create!

We appreciate you noticing our regular new track additions and finding value in our yearly subscription option. It's great feedback for our team.

Your recommendation means a lot to us, and we're committed to continuing to provide the best possible service for creative professionals like you.

Thanks for being part of the brain.fm community!

Bedømt til 3 ud af 5 stjerner

Good product, scummy company

- PRODUCT: The music works well, both for focus and sleeping. Once you listen to it, you sort of get it, it is more than just listening to lo-fi. It has the right speed and amount of complexity for your brain.
The app is a bit slow, but it doesn't really affect the listening.
- COMPANY: Like others have said, they charged me for a year without a reminder. They explicitly say during sign-up not to worry about entering your card details, because they will remind you before your trial ends. And they don't do it. I was actually going to subscribe, but that scares me away. They have refunded me right away after requesting it, but to me that just means they didn't manage to trick me.
If you search for them on reddit, you can also clearly see that they have bots shilling for them. ChatGPT accounts whose only purpose is to praise BrainFM.
These are scummy company decisions for what would otherwise be a good product.

9. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No renewal reminders sent

No renewal reminders sent. Support refuse to refund even after a few minutes of unpredicted renewal. Really bad experience with customer service. Hopefully my $50 won't make them happy.

28. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Be careful: Scammy renewal policy

Be careful, and cancel auto renewal on the first day of your plan. Brain.fm are renewing plans without sending a mere reminder before (which is yet a broadly enforced market practice in the industry). And then, they refuse to cancel accidental renewals.
That’s the exact definition of a scam.

1. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This is scam

This is scam. I can't cancel my subscription. I click and click and nothing happens. I can't delete the account, cause my sub is active. And they're trying to charge again and again. Fortunately I've already reported them as scammers to my bank.

1. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Very nice product and great customer service.
They responded to my request very fast, and gave me an update as well on what I requested!

1. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I love Brain.Fm, and they really kept the promise

Great, great, great! I've been listening to Brain.Fm for about 10 months now and I could not be happier.

I think this is my first review ever on TrustPilot. I cared about writing it because they fully deserved it.

I'm a copywriter and Brain.Fm has seriously helped me stay focused while working.

Nonetheless, the better, longer focus was a big plus to my strategic and creative output :)

Thank you.

30. oktober 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not trust this company

Do not trust this company! I'vep ut my card and it says membership expired. I contact the support, tell them abotu it and they say I have activated the free trial. Well good for them, they know how to read their backend on charges. However on the front end my account says subscription expired. They are wasting my time and now they ask about my 4 digits number to cancel my membership. They do everything not to cancel your subscription.

1. september 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere