DO NOT USE! Placed order 18 March 2026, no communication but took money straight away. Tel number not now recognised and emails bounce back...has this company gone into liquidation or stopped trading... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased online with the promise of a speedy delivery as stated on their website. Money taken straight out of our account straight away. Paid £68 for 5 tins of fence paint. Four tins arrived two and... Se mere
I wish I'd looked at the reviews before ordering. Order placed, money taken (stolen), nothing received. Have tried emailing and telephoning, absolutely no response. Note to self..... no matter ho... Se mere
Dave at BP Tools extremely helpful with my email enquiries. My chainsaw blade overheated due to oil blockage not lubricating chain and chain flew off. He kindly freely sent two circlips to replace los... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Official Blaupunkt UK Power Tool Store At BP Tools, we offer a great range of garden and power tools to keep your home and garden looking neat and tidy and the envy of all the neighbours! Whether it’s grass and hedge trimmers to keep your lawn and shrubs looking pristine, or more heavy duty tools for bigger jobs such as chainsaws and pole saws, our range of lightweight designs make looking after your garden a breeze. For your lawn, we have a number of effective electric lawnmowers and leaf blowers and vacuums for clearing your driveway when autumn rolls around. We also have a great selection of cleaning tools, including pressure washers and wet & dry vacuums, which will help leave your home, driveway or patio spotless. We’re dedicated to bringing our customers the very best service and quality, effective products, which get the job done! All of our garden and power tools also come with our three-year Blue Dot warranty, which has represented the highest standards of quality and trust for almost a hundred years.
Kontaktoplysninger
Highfield House, Congleton Road, ST7 3SY., Stoke-On-Trent, Storbritannien
- 0178 264 9494
- customerservice@bp-tools.co.uk
- bp-tools.co.uk
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
ALWAYS CHECK THE REVIEWS FIRST
I wish I'd looked at the reviews before ordering. Order placed, money taken (stolen), nothing received. Have tried emailing and telephoning, absolutely no response. Note to self..... no matter how small the order, check the reviews!!
UPDATE ... website reported.
DID NOT RECEIVE THE GOODS
DID NOT RECEIVE THE GOODS, would not answer emails or telephone. Had to ask bank to reclaim my money. Never trade with company again !
I have tried to contact the company by…
I have tried to contact the company by phone and email as I haven’t received my order yet and can’t get an answer
For a start I have not receive my…
For a start I have not receive my goods, so feel I have not had a very good service to date. Secondly, When I placed the order I cannot recollect any card security. Subsequently my card details were stolen so I makes me wonder if this web site is a scam web site. Therefore so that I can believe this is a bonified site I would like a delivery date. If not I will get the order cancelled.
Thankyou
Ordered tools and paid + postage since…
Ordered tools and paid + postage since then nothing no emails and no response to emails or phone call just answering machine.
Appears to be a Scam company! Do NOT USE OR BUY ANYTHING FROM THEM
A week since I placed my order and no…
A week since I placed my order and no dispatch notification, no delivery and no response from BP Tools 48 hours after contacting them, despite an automated response saying they’d be in contact within 24 hours!
I haven’t recieved my item,I cannot get…
I haven’t recieved my item,I cannot get through to BP tools.
DO NOT USE THIS COMPANY
I like many didn’t check the reviews before purchasing as my experience has been exactly the same. Placed the order and paid, got the order confirmation and invoice but no contact since. Emails, phone calls and online contact form all remain unanswered. No idea if or when I will receive my goods but am increasingly doubtful. This has all the hallmarks of a scam. Trust pilot reviews also are never answered. Pass it on to Trading Standards. I have also identified that the VAT number quoted on the website is registered to "Site Supplies & Distribution Limited, The Old Workshops, Oakland Moor Court, Farley Road, Oakmoor, Stoke on Trent, ST10 3BD" whose primary shareholder is Mr Louis Charles COTTERILL. Not sure if there is a genuine connection or the VAT number is incorrect on the website????????????????
11/02/26 - Just tried calling the number again that's still shown on their website, now comes back as an incorrect number !!!!
11/02/26 - Reported via the Report Fraud website but as there are no other reports to corroborate they will not progress..
REPORT THEM TO REPORT FRAUD !!!!!
Utter failure
I ordered 7 bags of filler.
They should have been delivered in 3 days. I took almost a month.
I sent multiple emails to enquire about my order; no one replied.
I called to enquire my order; no one answered.
Finally, I got the delivery.
But it was only 5 items out of 7.
Joke company
Ordered 2 weeks ago and still showing…
Ordered 2 weeks ago and still showing as processing.
Emailed customer service and automated reply says they will attempt to respond in 24hrs but that was 2 days ago.
Tried calling help number but goes to answer phone.
The product was fine delivery (12…
The product was fine delivery (12 days)and communication very poor
Very late delivery
Very late delivery, nearly two weeks and no reply to any phone calls or emails for an update. On the plus, a competitive price and well packaged. Unfortunately would think twice before using again .
Poor communication
Only received part order, still waiting for a response after contacting company.
Scam company,do not use
The item has not arrived
The item has not arrived, a week after ordering. It was supposed to be delivered within 3 days. We have had no update or any response to our online query or phone calls.
Asking for a review on the service and not even received anything …
Asking for a review on the service and I would to say very poor as I’ve not heard anything since I ordered and payed. So I’m presuming they sent the goods and I’ve not received them. I’ve never even had a message saying that they had posted the item yet and that was over a week ago.
Goos not supplied. Uncontactable re-seller - go elsewhere!
Received the auto-generated email. So they have got my money. But 10 days later, still no product. They do not answer emails. Or answer their phone. Their contact form has not been acknowledged or replied to.
AVOID THIS COMPANY.
Placed an order
Placed an order, I haven’t had a dispatch email, order confirmation, no communication. They payment has been taken though, I tried to call the number on their website several times. No one picks up!
Great service and great products
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







