Really pleased with the customer service from Jeff at Boulies. He was very quick to respond, professional and genuinely helpful. He listened to my concerns and provided a positive resolution. Thank... Se mere
Boulies
Denne virksomheds TrustScore er ikke tilgængelig lige nu på grund af overtrædelse af vores retningslinjer.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Chair arrived with what appears to be the wrong set of screws. Very frustrating that the company provides no phone number for support. If I have to send the chair back it's going to be very difficult... Se mere
Virksomheden har svaret
Today I received by chair for the new office, as I'm putting it together I discover a fault. I login to the site where I brought it from and couldn't find support. I saw the chat facility. I sent mess... Se mere
Virksomheden har svaret
The chair is great, super comortable, perfect height and looks great in the office. Has a minor issue and Boulies replaced the parts within 2 days of initially raising. Fantastic product, fanta... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Boulies, your choice chair firm that specialises in gaming and office chairs. With a wide array of models, our aim is to deliver the quintessential seating experience for all our valued customers.
Kontaktoplysninger
Unit 39 St Olavs Court Business Center, Lower Road, SE16 2XB, London, Storbritannien
- support@boulies.com
- boulies.co.uk
Overtrædelse af retningslinjer
Purchased 2 chairs for myself and hubby…
Purchased 2 chairs for myself and hubby as both working from home due to covid. My chair had a scuff mark in the middle of the seat pad where it was very visible. I sent photos to the customer service team and was offered £20 credit which i did not accept (think this is likely their default first pitch). I asked them about returning the chair as actually i wasnt convinced it was going to work for me comfort wise. They then offered 50% refund and i keep the chair, I said thank you but i would prefer to send back their faulty chair and raised it with Paypal (this was my payment method). Boulies have now said i must pay full cost of return shipping (to China) and the shipment must arrive as originally dispatched with zero damage for me to get refund.
There should be a note on their .co.uk website that they are not actually trading from the UK. I am currently costing up the shipping costs to return the chair as they are likely to be significant. BUYER BEWARE
One of my key reasons for not wanting to keep the second chair was seeing how quickly the materials and padding degraded on my hubbys chair after only 3 days of use. I have serious reservations on the quality /longevity of the padding materials used. After 3 days of use in my home office there was already visible wear marks and indents on the seat pad. Our previous chairs we had for around 12 years and didnt suffer from this.
22. januar 2021
Uopfordret anmeldelse
Do not recommend as a company.
Material quality is ok, but customer service is horrible, made a complaint as my chair came with few damages, plus completely dirty at the back.
When i contacted them, they asked about the package, package was alright, wasn't shipping company fault as, the chair came like that inside the box with all the protection, white chair when they pack they could noticed.
Leather ripped on the bolt hole, hole at the back on the leather, lombar pillow straps damaged.
It was a Christmas gift, asked me to wait 15 days for the pillow, and 20£ refund, is that a joke ? £229 chair with all this damages they offer 20£ refund, when i polited ask for a better refund 5 days passed, no contacted back. Do not recommend.
28. december 2020
Uopfordret anmeldelse
The best seat I've had
I've had my chair for approximately 1 month; whilst this is a short period of time. It's by far the best seat I've had.
Fully supportive, great quality and really encompasses what a gaming chair should be. (Boulies Master Series Brown).
I know someone who's had an Elite for 6 months and is still raving about it. Fantastic customer support, fair price and brilliant build quality (weighing over 26kg).
22. december 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.