BOSSU is such a dirty company. What a scam this company is and their customer service has definitely dropped off. They just take money from customer but don't give right product.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very easy to navigate online with super quick delivery, it arrived next working day with dpd. very condition, vr headset looked like new. Lovely 2nd Oculus. Very good communication with updates. Thank... Se mere
Be careful buying from this company. We bought a Xbox from them which has stopped working. We have attempted to contact Bossu as the Xbox is still under warranty but they are not coming back to us. We... Se mere
I was a bit hesitant to buy a refurbished Series X, but I'm so glad I did. The console arrived in immaculate condition and functions just like a brand-new one. The packaging was secure, and the delive... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The go-to online retailer for refurbished tech and personalised tech accessories. Whether you need to buy/sell game consoles(PlayStation/Xbox) or iPhones refurbished to a high standard, or premium customised phone cases for your iPhone, Samsung or Google Pixel, we have it all. We care about the environment, recycling techology is an intrinsic part of BOSSU's ethos, that's why we offer the best prices for your game consoles(PlayStation, Xbox, Nintendo) and iPhones
Kontaktoplysninger
City Road 152-160, EC1V 2NX, London, Storbritannien
- info@bossu.co.uk
- bossustore.com
3,3
Middel
120 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely people lovely products ❤️ really…
Lovely people lovely products ❤️ really happy with my exchange.
5. september 2024
Uopfordret anmeldelse
Recently bought a ps5 of em
Recently bought a ps5 of em. And traded in my ps4 which made it way more affordable ..sweet.
2. september 2024
Uopfordret anmeldelse
First time using BOSSU and not the last.
6. september 2024
Uopfordret anmeldelse
My brother recommended BOSSU for gaming…
My brother recommended BOSSU for gaming bits ad bobs, so I ordered a duel sense controller and it's basically fresh.
4. september 2024
Uopfordret anmeldelse
5 stars from me.
11. september 2024
Uopfordret anmeldelse
The Xbox series controller I ordered…
The Xbox series controller I ordered came on time and works live new, petty decent bargain too. I'll be using them again.
12. september 2024
Uopfordret anmeldelse
Live chat was helpful in picking a…
Live chat was helpful in picking a console for my nephew's birthday, came in good condition.
10. september 2024
Uopfordret anmeldelse
Honest review please stay clear of this…
Honest review please stay clear of this retailer, bought an Xbox series X never arrived, they sent me an email after I chased my order to say they would process a refund, they never processed a refund which is a good job I payed through clear pay as I opened a dispute with them and they got me my refund
28. september 2024
Uopfordret anmeldelse
Besvarelse fra BOSSU
Hi Lee,
We're sorry to hear your item did not arrive, just to clarify we did process your refund and you received it today.
I was able to trade in my meta 2 for…
I was able to trade in my meta 2 for the meta 3 and paid the difference, this made it more affordable and the 3 was in great condition. They take in any old tech you have so worth checking with them, they were extremely helpful! Thank you
2. september 2024
Uopfordret anmeldelse
Amazing service
Amazing service, quality customer service. Brought my ps4 down to be cleaned, since then my playstation has run smoother and doesn't sound like a jet engine anymore !! Thank you BOSSU !!!
6. september 2024
Uopfordret anmeldelse
Number one scammer
Number one scammer. Do not use their service!!
13. august 2024
Uopfordret anmeldelse
Besvarelse fra BOSSU
We cannot verify your order, and we do not ship to the US, please clarify?
AVOID!!
AVOID!!! Sold me a faulty PS4 console, refused refund so I took it to a specialist and found out the item had no motherboard. £160 gone will be taking this further now.
5. september 2024
Uopfordret anmeldelse
Besvarelse fra BOSSU
Hi Howard,
Thank you for your review. We take all feedback seriously, and we're sorry to hear about your experience. However, we’d like to clarify a few key points for the benefit of other customers.
You reported an issue with your console on August 8th, five days after purchasing from BOSSU on August 3rd, 2024. As a gesture of goodwill, we promptly offered a free return label on August 10th for a replacement, which you agreed to. To date, we have not received the returned item.
Regarding your claim that the PS4 console had "no motherboard," we want to assure all customers that this is simply not possible. Each console undergoes a rigorous refurbishment process, including both external and internal inspections, as well as functionality tests, before dispatch.
If you have further concerns, we're still happy to resolve this through the return process as initially offered.
Ordered a ps5 disc edition and used…
Ordered a ps5 disc edition and used amazon pay with next day delivery aswell and ordered this on the 30th of august so should’ve come on the 31st instead it hasn’t showed up yet thankfully i am getting a refund for next day delivery but that’s not ideal as i wanted it delivered ASAP and it says on the website “fast delivery” which clearly isn’t the case
2. september 2024
Uopfordret anmeldelse
Professional Service!
They took in my ipad and gave better values than music magpie, happy I tried BOSSU out!
15. juli 2024
Uopfordret anmeldelse
Sold my old Xbox One to them and bought…
Sold my old Xbox One to them and bought a Series X from them, both times were smooth, and got good value.
17. juli 2024
Uopfordret anmeldelse
Recently broke my apple watch so traded…
Recently broke my apple watch so traded it in for a new one, the payout was fast and got my upgraded Apple watch, looks good as new, great customer service.
11. juli 2024
Uopfordret anmeldelse
I ordered a 256gb metaquest 2 headset…
I ordered a 256gb metaquest 2 headset for my sons birthday. A week after ordering I noticed that the royal mail tracking number hadn't changed status. I contacted bossu and they informed me that they didn't actually have it in stock so I was waiting on a delivery that would never of been delivered and I wouldn't of known about it either because they didn't contact me to say it was out of stock. They offered the 128gb on next day delivery (do it would come in time for my sons birthday) however it didn't...I'm still waiting for said headset to be delivered. If it doesn't come tomorrow I will be requesting a refund. Seems like a total scam website, wouldn't bother with them again.
15. august 2024
Uopfordret anmeldelse
Besvarelse fra BOSSU
Dear Rachel,
Thank you for your recent purchase and for taking the time to leave a review. We deeply value all customer feedback as it helps us improve our service. However, I would like to address some points mentioned in your review to provide clarity on the situation.
We understand the frustration of not receiving your item in time for your son's birthday and sincerely apologize for the delay. The issue arose from an unexpected stock shortage of the 256GB Meta Quest 2 headset, which we informed you about and offered a quick alternative. We also upgraded the delivery to Tracked24 at no extra cost to ensure you received the 128GB version as quickly as possible.
While there were delays and challenges with the tracking updates, which were unfortunately beyond our control, the headset was delivered on Sunday as promised. We take pride in our long-standing reputation and always aim to fulfill our customers' orders with integrity and transparency.
Given that the item was delivered and our efforts to rectify the situation, we respectfully request that you consider revising or removing your feedback. Your satisfaction is important to us, and we hope this experience will not deter you from shopping with us again.
Thank you for your understanding.
It was a gift for my sons birthday
It was a gift for my sons birthday, the support team were aware of this and went out their way to make sure it arrived on time. I'm sold on Bossu now and this is the first place I'll be going for any tech, really happy and most importantly so is my son.
3. juli 2024
Uopfordret anmeldelse
Yep legit for sure.
1. juli 2024
Uopfordret anmeldelse
Had hiccup setting up the Switch but…
Had hiccup setting up the Switch but the live chat helped out and were patient.
2. juli 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.