Bosley Anmeldelser 271

Quality of the Process:

Change of Doctor:
I underwent the procedure more than two weeks ago. I understood that a specific doctor would perform the procedure, but another one did it. I understand this can change due to personal and work circumstances, but it was unexpected for me.

Execution of the Procedure:
I was told that the doctor would perform the entire procedure, but as is customary in other clinics, the technicians handled the hair grafting. The doctor only performed the perforation process. The procedure was done in such a rushed manner that it felt like they didn’t even take the time to ensure it was properly level or aligned. The doctor only checked in briefly twice after the initial perforations, each time just to rush the technicians further.

Control of the Process:
From the start, I did not feel I had enough control over the procedure, which was essential for something I sought to boost my self-esteem. There were arguments between me and the doctor and technicians about where to mark the frontal hairline. They insisted on making it higher due to my age, which doesn't make sense to me since the goal of a hair transplant is to recover the hairline and feel like before.

Follow-up:
I did not have a follow-up appointment with the doctor. Although I had a hair washing appointment, I expected a more personalized follow-up to evaluate the work done. It's been more than three weeks now, and I still haven't had any follow-up visit. Comparing my results with others who had the procedure around the same time, mine looks awful. I feel incredibly disappointed because I trusted this clinic due to its reputation and higher cost, expecting that it would reflect in quality and customer service, but that hasn’t been the case.

Coordination among Technicians:
Although the technicians were very friendly and dedicated, I noticed that switching between technicians affected the coordination of the process. This may have influenced the final results. Additionally, I’m unsure if all the technicians were certified because several different people were involved in placing the grafts. In hindsight, I realize I should have asked more questions, but I trusted the clinic based on its reputation.

Pressure on Technicians:
To make matters worse, in the afternoon, the technicians were repeatedly rushed with comments like "20 minutes?"—as if being told to finish in 20 minutes. The doctor asked the technicians several times how much time was left, pressuring them with comments like “20 minutes?” I mean, how can you rush a procedure like this? It’s unacceptable to rush such a critical process, especially when it’s clear that the work can’t be completed properly within that timeframe. Although the technicians were kind, it was evident that they were under pressure from the doctor to finish quickly. Despite this pressure, the technicians remained very professional and kind, reassuring me not to worry and to let them know if I needed a break. However, witnessing them being hurried was one of the worst aspects of the experience, especially considering the significant amount I paid for the procedure.

Results:
Unfortunately, several empty spaces were left where grafts were not implanted, especially on the sides of my head. This is visible and disappointing. Additionally, the frontal line is uneven, with one side higher than the other.

Additional Concerns:

One of the most concerning things is that I wasn’t informed before my consultation that I would need two more procedures and would need to continue taking Finasteride. Had I known this earlier, I might have reconsidered or at least better understood the full scope of what I was getting into.

Now, I am left feeling more insecure than before. I trusted the clinic because of its reputation and the high cost, expecting better quality and customer service. Instead, it seems they are more concerned with taking hundreds of pictures and leaving early to go home. Given their experience, they should understand that rushing through a procedure can severely impact the quality of the results.

I am now considering going to another clinic to evaluate the work done and see if there’s anything that can be improved.

Sherry was knowledgeable and patient. She answered all my questions!

I had an initial transplant when I was in my mid-forties. I was actually very happy with it and it lasted about 12 years before it started really thinning out again. So I went back and got a second procedure about 4-5 years ago. They were VERY sales orientated and made lots of promises, not like it used to be but I did it anyway. I wanted more grafts but they said I did not have enough donor area left so I settled with about an additional 600 grafts. I even started on Propecia and bought from them the Capillus cap. About six months I started on Minoxidil for the crown area. Unfortunately, I am almost back to same spot I was 4 years ago. I had this done in Chicago. I am very frustrated as I am not spending more money with them. The guarantee sounds good but I know they will tell me you don't have enough donor hair, so I guess I will be bald after all.

DO NOT get one done by them! I had a procedure and was lied to. Botched, rushed, had to pay an extra 1k when I got there (was NOT informed of this. Weekend price apparently) I've dealt with the worst customer service I've ever experienced. What guarantee? I was told my hairline and crown. I gotta neither. Just two patches and it's bald between them. The doctors and nurses rushed it so they could leave. Well I had fallen asleep due to the anxiety med they give me my wife overheard them talking about they wanted to get out of there so they could go home. Until you guys can actually help me I will be continuing to express this on every platform to the BBB, Federal Trade commission, and trust pilot. It's obvious they only care about one thing......money. They also said i didnt go to my check up. Ughhh, yeah becaue you wanted me to go to a whole other state instead of where i got it done. That doctor has had several bad reviews. Right after he did mine he left. I also was not even told about the less invasive procedure (fue). I absolutely would have gone that route. I didnt do my research and after all this I called another place in MN and this doctor had better reviews than bosley. I explained to him what happend and he told me that had i done it with him he would have gone the fue route and it would have cost significantly cheaper. Like 3k cheaper. Do your self a favor, find some other place...

Now I'm bald with a giant scar on the back of my head. So I paid thousands of dollars to only feel even more insecure.

The team at Bosley conducted themselves in a professional manner and made me feel comfortable safe and valued. I’m happy with my outcome and recommend Bosley to all my family and friends. Thank you very much to Doctor West and his team who made me feel like family. Sincerely Daniel Fernandez

After paying more than $12K last year, I was told today at my one year follow-up appointment, that I would have to pay another $7K more to get the results I want which is no bare spots on the crown of my head. I was not told last year when I spent $12K that I would have to pay more to get the results I want. The coverage on my crown is better but not acceptable.

I was late for my appointment 4/25 with a Bosley representative . I contacted customer service and the representative on the phone was kind & courteous enough to guide me to the location and notify the location. Upon arrival Sherry greeted me and my wait was not long at all. Sherry explained the different methods/options in detail which were available to me. The professionals at Bosley in particular Sherry made my decision easy. I’m looking forward to the surgery. Thank you,
Frank Barbuto

Extremely disappointed in the results of my transplant. I went to nyc park ave location. The procedure was done by Dr cohen. One year later and I still have the same bald spot I was promised would be gone. Spent 15k and I feel duped

The.Advisor Lindsey is terrible and pushes the customer to buy hair products... Avoid this place..and Her.Shop around

Esperanza was not only professional and knowledgeable, but she was kind, punctual, and a pleasure to speak with about a topic that is hard to speak about. I am actually scared that I will lose my hair. Esperanza made it a little less scary and gave me hope by explaining my options clearly. Thank you Bosley.

This place is a scam please do don't go there and waste your hard earned money gods honest truth they will take your money and leave you looking awful I'm being honest this place needs to be shut down because they are lies

Beginning at the reception wih a friendly greeding. Alex,
is the finance officer, he listens regarding concerns and answers questions. Dr Cole enters and offers his suggestions. Later a restoration date is set.
During this time all the staff are friendly and provide any assistance. They and Dr. Cole know their business. I would recommend them and this procedure was completed at the Costa Mesa office. Lastly, I will return to do the rest of my hair. Yes, I am totally satified with the results.

I started to use bosley for women since August 2022 and I still have few left to take but I totally believe that i wasted my money for nothing, I didn't see hair growing my hair is still the same as before, I still need to use hair fiber to cover my bold spots. I wouldn't not recommend this product very disappointed. 😪

I told them on the first appointment that I cannot take Propecia and I had no results from years of Minoxidil. They recommended the hair transplant surgery which cost nearly $11,000. 2-3 years later almost all of the grafted hair has fallen out. I went back to them and the doctor's only option is to recommend Propecia our Minoxidil. If I could take Propecia, I was gotten that from my family doctor to begin with!! I went to bosley because I could not take Propecia and got no results from Minoxidil.
And "The Hockey Guarantee" that they tounted so much which was the reason I was trusted them to stand behind their work Is complete B.S.
Save your money and save yourself the pain of pointless surgery.

I had a transplant done in Atlanta in 2020. It is now 2023 and most of that hair has fallen out. It was good for about 1.5 years. However, who pays thousands of dollars to have hair for 1.5 years? Perhaps, I should have chosen the place Deion Sanders and Brian Urlacher chose because they still have their transplanted hair.

Nina was great! She is very knowledgable and her explanation of everything was extensive and helpful! She made me feel comfortable in setting an appointment for the procedure. Will update progress periodically once the FUE is done!

I had a 1,700 grafts done and it was all single strand hair, there was not 3 hairs in each follicles. I was told my hair would cover half of my scalp and have a strong hairline in front. Bosley is a scam, the doctor started my procedure then had two inexperienced females doing it after he left. While I was talking to them, they had no certificate or anything to make them be able to do the procedure on my head! They told me that I would get refunded for the hair grafts that didn’t take.

The entire staff from check in made me feel at ease and they were very informative about the procedure and called me after to check in. Very happy with the results.

I had a great experience at Bosley. Communication was top notch before, during and after my transplant. Very impressed with the surgeon, and the entire medical staff. Everyone was so nice and friendly. I was given outstanding care. They also worked with my schedule to get me scheduled as soon as possible. So glad I chose Bosley. Excited for my new hair

I did the FUE transplant just about a year ago and I am not happy with my results. They were supposed to do the whole top of my head and only covered barely a quarter of it even with a lot of grafs. The grafs weren't even placed correctly in and fell out when they did the rinse for the first time. Now that I had to go in for my year review, they don't want to cover the the top of the head where was supposed to have the new hair. They want me to do another FUE and pay for it. It's not happening because I'm not paying for another one that was expensive. I could of went to Turkey and did my surgery for more than 60% of the cost I paid for this. I only did it here because I thought they were giving a guarantee. That guarantee is invalid if a couple of hairs have grown. It makes no sense to get over 1200 grafs and don't even have half of that grown. I had friends that went other places and had a way better results with more bald spots than me. I will never recommend this place for a hair transplant.