It was great
Solgt af Bootsphoto.com
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Great photo jigsaw with very clear image resolution despite size of puzzle. Made for an unusual gift and recipient loved it. First class service, went above and beyond when an issue arose. Highly recommend.
Great, high quality jigsaw
Nothing wrong with the product, just allow a month for delivery.
Besvarelse fra Bootsphoto.com
Joe Fisher,
I am very sorry to hear about the issues you encountered while trying to receive your order. Unfortunately, the couriers experienced unexpected delays, which affected some deliveries that should have arrived on time.
We appreciate your feedback, and this is definitely something we will review going forward to help prevent similar situations from happening again in the future.
Kind Regards,
Mya
Customer Service Support.
Beautiful, personalised Christmas present bought for my brother and is wife. The Black Friday deal was fantastic, and the product was delivered safe and sound.
Given as a gift.
Nice personalised gift for someone who had everything.
Absolutely brilliant
Excellent product. Well presented
Overpriced and slow delivery
Besvarelse fra Bootsphoto.com
Dear M Moore
We are sorry to hear that you were not satisfied with the pricing of your order.
We aim to ensure our pricing accurately reflects the time, effort, and quality we put into producing all of our products. However, I completely understand your frustration, and I apologise if it didn’t meet your expectations.
Regarding the delivery time, I understand you felt it was slow. However, as advertised on our website, the product you chose has an estimated production and delivery time of 10 to 12 working days, with the estimated delivery dates being 23.04.2025 – 25.04.2025. According to our tracking system, your order was actually delivered on 18.04.2025, which is within just 6 working days—almost half the estimated time!
While we’re proud to have delivered your order much earlier than expected, I do apologise if it still felt too slow for your needs. We’re always looking for ways to improve, and I truly appreciate your feedback.
Kind Regards,
Mya
Customer Service Support.
This was great
Great quality item making a lovely personalised gift
Great final product and quick delivery!
A very high quality product, suitable as a gift.
Not happy 3 pieces missing and no reply from boots not at all happy
Besvarelse fra Bootsphoto.com
Dear Anita Smith
We are sorry to hear you were not satisfied with your order.
Your satisfaction is our top priority, and we are committed to resolving any issues in your favour to ensure you are completely happy with your purchase.
We have searched our system using the email you provided, but unfortunately, we have not found any records of your contact.
If you wish to discuss this further, please contact our customer care team using one of the following methods –
Telephone: 01926 463 605
Email: bootsphoto@cewe.co.uk
Or Live Chat
Kind Regards,
Mya
Customer Service Support.
Excellent quality
Such a fantastic gift!
Really nice product.
FAST DELIVERY & GOOD QUALITY
Small pieces, photo cropped, order lost originally Good quality box once finally arrived