It has such a simple interface to use, the range and flexibility of languages offered is GREAT and our account manager is quick to respond to needs and reaches out just to check in from time to time... Se mere
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Se, hvad kunderne siger
Almost anytime we use boostlingo the connection is less than ideal. More than 70% of the time we have to call multiple times to get to a rep due to poor connection. It appears someone is on the line,... Se mere
Virksomheden har svaret
We love having Boostlingo available whenever, wherever we need language services! As a personal injury law firm, we work with clients from all backgrounds who speak many different languages. Boostling... Se mere
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Boostlingo is the greatest thing since sliced bread. I've been using it for six months now. I am always connect with a translator within 30 seconds and my clients absolutely love it because they don... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Boostlingo
Skrevet af virksomheden
Boostlingo, founded in September 2016 in San Francisco and now headquartered in Austin, TX, boasts a dedicated global workforce passionate about enhancing language access. Our mission revolves around making high-quality interpretation more affordable and accessible to a wider audience.
At Boostlingo, we bring together all the essential components of interpretation technology and workflow. Our goal is to support organizations in managing and coordinating interpretation-related tasks effectively. This, in turn, enables these organizations to expand language access and enhance global communication through cutting-edge interpretation technology.
Our comprehensive range of products and subscription services includes interpreter solutions such as:
- Video Remote Interpretation (VRI)
- Over the Phone Interpretation (OPI)
- On Demand Interpretation
- Interpreter Management System
- Interpretation for Events
Boostlingo has recently launched a cutting-edge AI product, known as Boostlingo AI Pro, designed to enhance multilingual communication. This innovative tool serves as a caption translation solution by integrating machine translation with speech-to-text technology.
By offering these solutions, Boostlingo aims to empower businesses and individuals alike, facilitating seamless communication across languages and bridging linguistic gaps for improved global connectivity.
Kontaktoplysninger
98 San Jacinto c/o Industrious, Suite 400 , 78701, Austin, USA
- 512-593-5215
- support@boostlingo.com
- boostlingo.com
4,6
Fremragende
105 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Overall very good service w/ live…
Overall very good service w/ live translators. My last call, however, had the translator disconnect and he did not call back. I have not tried the AI translation.
4. januar 2026
Besvarelse fra Boostlingo
Thank you for your feedback! We’re glad to hear you’ve had a positive experience overall with our live interpreters. We’re sorry to hear about the disconnection on your last call. That’s not the level of service we aim to deliver, and we’ll make sure to look into it. If you ever experience an issue like that again, our support team is here to help right away. Additionally, if you're curious about AI translation, we’d be happy to walk you through it at any time. Reach out at am@boostlingo.com
It would be more helpful if there was a…
It would be more helpful if there was a portal to access account information. Additionally, the response time and follow through with customer service could improve.
4. januar 2026
Besvarelse fra Boostlingo
Thank you for your feedback. We appreciate you taking the time to share your experience and are sorry to hear that aspects of our service didn’t meet expectations. Your point about having easier access to account information is well taken. We’re actively exploring ways to improve the customer portal experience. We’re also working with our support team to improve response times and ensure follow-through. If you're open to it, we’d love the opportunity to learn more about your experience directly. Please reach out to our team at am@boostlingo.com
Almost anytime we use boostlingo the…
Almost anytime we use boostlingo the connection is less than ideal. More than 70% of the time we have to call multiple times to get to a rep due to poor connection. It appears someone is on the line, but we cannot hear them. This then leads to misuse of our monthly allotted minutes.
4. januar 2026
Besvarelse fra Boostlingo
We’re sorry to hear about the connection issues you’ve experienced, and we truly appreciate you bringing this to our attention. That is not the level of reliability we aim to deliver. Our team is actively reviewing connection quality across platforms and is working to improve call stability. We would appreciate the opportunity to troubleshoot this directly and help prevent future disruptions. Please reach out to us at am@boostlingo.com or patrizia@boostlingo.com
Increased parent communication
Boostlingo has increased effective communication regardless of the language barrier. Staff utilize translators for parent conferences, IEP meetings, and general communication. The platform is easy to use.
4. januar 2026
Besvarelse fra Boostlingo
Thank you so much for your thoughtful review. We're thrilled to hear that Boostlingo has helped support more effective communication across your team, especially during parent conferences, IEP meetings, and everyday interactions. It's great to know the platform has been easy to use and valuable in breaking down language barriers. We appreciate your partnership and look forward to continuing to support your work.
We've had a 5-star experience since day…
We've had a 5-star experience since day one! You have an amazing staff!
4. januar 2026
Besvarelse fra Boostlingo
Thank you so much for the 5 star review! We appreciate your kind words and your business!
Amazing service
Amazing service. Quick connection to an interpreter. They are polite and patient
4. januar 2026
Besvarelse fra Boostlingo
Thank you so much for your 5-star review! We appreciate your business and we are glad to hear you are enjoying our services.
Besvarelse fra Boostlingo
Thank you for your 5-star review!
Besvarelse fra Boostlingo
We are so happy to hear that you find our product easy to use and that our customer service is meeting your needs! Thank you for the review.
Easy to use platform that is cost…
Easy to use platform that is cost efficient. Good resources for training and easy to reach sales team.
19. marts 2025
Great Platform, Great Service
We needed a translation service for a busy, multi-office medical practice in an increasingly cosmopolitan area. We have many patients who speak Spanish, Tagalog, Mandarin, Ukranian, Vietnamese and Boostlingo has been a lifesaver. Additionally, we needed a more affordable option for ASL interpreting which Boostlingo fulfilled. Thank you!
12. marts 2025
Besvarelse fra Boostlingo
We’re thrilled that Boostlingo has made a difference in your medical practice and diverse patient community. Supporting access to care—no matter the language—is exactly why we do what we do.
It’s great to know that our interpretation services have been helpful to your team and your patients. We're especially glad to have met your needs for more affordable ASL interpreting.
We’re proud to partner with practices like yours that are leading the way in inclusive care. If there’s anything else we can do to support you, we’re just a message away.
Quick and thorough response to my…
Quick and thorough response to my request for support
11. marts 2025
Besvarelse fra Boostlingo
Thank you for your kind words! We’re so glad to hear our team responded quickly and thoroughly—that’s exactly the level of support we aim to provide.
If you ever need anything else, we’re always here to help!
Rapid Response is Bar None
The rapid response from the team is beyond great. This company has been a great journey.
11. marts 2025
Besvarelse fra Boostlingo
Thank you so much for your kind words! We’re thrilled to hear that our team’s responsiveness has stood out — fast, reliable support is something we take seriously.
It’s been a pleasure having you on this journey with us, and we’re so glad to be part of yours. Here’s to continued success together!
We have enjoyed the ease of use so far
We have enjoyed the ease of use so far. It is easy to use with stationary phones at the office, but not when one works remotely and uses a phone app or PC app to answer calls. We are still figuring this part out.
11. marts 2025
Besvarelse fra Boostlingo
Thank you so much for the 5-star review! We're thrilled to hear that you're enjoying how easy Boostlingo is to use in your office setup — that's exactly what we aim for. 🙌
Our support team is always happy to explain best practices for remote connectivity—don’t hesitate to contact us!
Thanks again for being part of the Boostlingo community. We’re excited to keep supporting your team!
Pediatric Clinic
Switching to Boostlingo about three months ago was one of the best decisions we’ve made! The difference in communication with our patients has been incredible. Their interpreters are professional, reliable, and easy to access — and the platform is user-friendly for both staff and patients. We’ve seen such a positive impact on patient understanding and comfort, and I honestly don’t know how we managed before. Highly recommend Boostlingo to any healthcare provider looking to improve their language access services!
11. marts 2025
Besvarelse fra Boostlingo
Wow — thank you so much for the kind words! We’re beyond excited to hear that Boostlingo has made such a positive impact on your patient communication. That’s exactly why we do what we do. 💙
It means a lot to know that our interpreters and platform are delivering a smooth, reliable experience for your team and your patients. Improving comfort and understanding during care is at the heart of our mission, and we’re honored to support your commitment to language access.
We’re grateful to have you as a partner and truly appreciate the recommendation!
I love that I can make my point clear…
I love that I can make my point clear to the employees who work with me. It makes communication so much easier. Making sure myself and my employees feel heard and understood is the best thing about Boostlingo.
28. marts 2025
Uopfordret anmeldelse
Besvarelse fra Boostlingo
Thank you so much for your 5-star review! We're thrilled to hear that Boostlingo is helping you and your employees communicate clearly and feel heard. Ensuring seamless communication is exactly what we strive for, and we’re so glad it’s making a difference for you. Thanks for being part of the Boostlingo community!
Great experience
Our experience with Boostlingo is simply amazing
Their customer service is exceptional and the product exceeded our expectations. I would definitely recommend this product to others.
5. januar 2025
Besvarelse fra Boostlingo
Thank you for your fantastic review! We’re so glad to hear that you had an amazing experience with Boostlingo and that our customer service and product exceeded your expectations. Your recommendation means the world to us! We appreciate your support and look forward to continuing to serve you.
We used Boostlingo several times to help interpret for a client.
We used Boostlingo several times to help a client who speaks Swahili. I spoke with several of representatives and they were very helpful. We used Boostlingo several times to assist a client who speaks Swahili. I spoke with several representatives, and they were very helpful. I appreciate they help to help assist my client.
5. januar 2025
Besvarelse fra Boostlingo
Thank you for your wonderful review! We’re thrilled to hear that Boostlingo was able to support you and your client with Swahili interpretation. Providing helpful and reliable service is our top priority, and we’re glad our team could assist you. We appreciate your trust in us and look forward to serving you again in the future!
The application is very convenient and…
The application is very convenient and easy to use.
5. januar 2025
Besvarelse fra Boostlingo
Thank you for your 5-star review!
We’re delighted to hear that you find the Boostlingo application convenient and easy to use. Your feedback means a lot to us, and we’re committed to continuing to provide a seamless experience.
Let us know if there’s anything else we can do for you!
Besvarelse fra Boostlingo
Thank you for your 5-star review!
We’re thrilled to hear you’re having a great experience with Boostlingo and finding it user-friendly. We appreciate your support and look forward to continuing to serve you!
Outstanding Service
Translators are very professional and customer focused centric.
Service is very user friendly and has improved our ability to serve non-English speaking patients in a more effective and efficient manner
5. januar 2025
Besvarelse fra Boostlingo
Thank you for your 5-star review!
We’re thrilled to hear that our professional interpreters and user-friendly service have helped enhance your ability to support non-English speaking patients. Providing effective and efficient language access is our top priority, and we appreciate your trust in Boostlingo.
We look forward to continuing to support your needs!
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