Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
4,0
7 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After a bit of a hiccup with one of the pieces of equipment that creates the personalised boxes, I had great communication from the team and a super speedy delivery. My friend absolutely loved his gift. Thank you!
Quality, well built embosser. Was a very well received gift. Good weight and seems to be made from brass. Comes in a nice box with a teaser sticker of the impression. Happy customer.
I really wanted to give a good review. But I ordered Feb 21st and did not hear a single thing for over a week and a half until I emailed them myself! A joke, then to top it all off they said it’ll be priorities and shipped out this week, it gets to Friday night an I email again, they’d shipped it out and said nothing at all to me! Didn’t even tell me it was ready or delivered so it’s been sat outside my house for god knows how long and thank god I emailed them again or id never have known! Really need to sort out their communication
Besvarelse fra Bookembosser
Hi Noah, thank you for your honest feedback. We sincerely apologise for the communication breakdown; you are absolutely right - you should have received clear tracking updates, and we are sorry that this did not happen.
As soon as you brought this to our attention, we issued a full refund immediately. We also take your feedback regarding the delivery process very seriously; we are currently reviewing our shipping procedures with Royal Mail to ensure that our customers are always notified and that parcels are never left unattended.
We are a small, family-run business and we truly value your input as it helps us improve our service.
My custom design was quite complicated with fine lines but the result is astonishing. True craftsmanship and great support about the shipping. I certainly recommend this shop.
Beautiful. Arrived quicker than I thought given its a personalised product and the time of year I ordered. Very quick to respond to my emails and will certainly be back next Christmas.
I ordered a custom design as I wanted something a little more unique to me. Very quick to respond to my order and received 5 drafts within 24 hours. I provided a few tweaks and was happy with one of the designs and signed it off. Received my book embosser within 8 days from ordering so very happy. Quality is very high and leaves a lovely impression even all the smaller details.
Very satisfied with both the product and the service: it delivers the desired result and looks beautiful. Definitely order that lovely box too; it adds something extra to your gift! Regarding the service: Beth and James were exceptionally helpful, offering solutions themselves in urgent cases, and even handling customs charges. I'm extremely satisfied!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
