Alawin | Eksklusiv 300% opptil 150 000 KR + 350 GS + Crab! Anmeldelser 

cool off request sunday, still live on tuesday, chat says 72 hours.

Kept a tally over three weeks because the lobby felt smaller

22 slots left the UK section, 6 arrived, and four of the six were reskins of games already there

Nothing on the site said any of it

Deposited £50 for the match and it did not trigger because I used Skrill.

Reverse withdrawal sits on by default with no way to turn it off.

raised the deposit cap on a friday and it applied instantly. tried to put it back down on the saturday and got a 24 hour cooling period, then another 24 because the first request timed out. still on the higher figure on the monday.

Closed the casino account in June. Marketing texts in July, still. TWICE.

Two pages give two answers on withdrawal limits. The cashier says £5,000 a month, the terms say £2,000 a week for unverified accounts and does not define unverified. I have been through documents twice and still cannot tell which figure applies to me

Payout stuck
Chat unhelpful
Same reply twice
Deposit worked fine though

Same 6 live tables. No new ones since spring

My session drops after 20 minutes idle, cashier logs me out mid withdrawal.

£50 payout reversed, no warning

Logged the whole thing. Casino chat opened 19:04, first human at 19:22, question asked at 19:23, nothing useful until 19:41. Everything before that was greetings and confirming a date of birth I had already typed into the pre-chat form.

The account page has said fully verified since spring, and the cashier still puts every withdrawal over £100 into review. Asked which of the two screens is right and was told they show different things, which does not answer it

Read the offer twice before opting in. Nothing on that page mentions a £5 maximum stake while bonus funds are live. Spun £6 once by accident, the whole balance went, and case 21740 quoted a clause from a general terms page I never saw.

The deposit limit sits in account settings and the loss limit sits on a separate responsible play page, and neither knows about the other, so a £200 cap on deposits with no loss cap does nothing. Case 30514 confirmed both are set by hand.

the thing that stopped me trusting the cashier was the limits page. it said £2000 a week when i signed up. i know it did because i worked out what i could take out before i deposited anything. checked it again in june and it says £1000, no announcement, no email. asked support twice, first answer was that limits vary by account, second was that the page has always said £1000. one of those is wrong and i cant prove which, because i never thought to screenshot a limits page.

cashier chat box, cant type.

asked in the chat where Eye of Horus had gone off the lobby and the answer was that game availability changes. it was there on the friday and gone by the sunday, mid bonus round is when i noticed.

tried to sort a stuck deposit on the walk back from the shop and gave up halfway. the app chat wants you to confirm your details before it connects you, fine, except the confirm button sits under the keyboard and the page will not scroll while the keyboard is up. rotated the phone, the thread reset. closed the app, reset again. got connected at the bus stop, agent asked for the transaction reference, and by the time id switched to the banking app to copy it the chat had timed out. 22 minutes for nothing.