Brilliant company to deal with. Loads of help, with all my questions answered so I was completely happy with my purchase. Max went above and beyond to make sure I was happy. Our hearth looks absolute... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Brilliant company to deal with. Loads of help, with all my questions answered so I was completely happy with my purchase. Max went above and beyond to make sure I was happy. Our hearth looks absolute... Se mere
Virksomheden har svaret
Excellent customer service! The team, especially Laura, were very patient as our requirements evolved! We are really happy with the fireplace and would highly recommend Bonfire.
Virksomheden har svaret
Impossible to buy from them. A £337 fireplace beam attracts a premium delivery service charge of £245, nearly doubling the cost of the product. The explanation that this is “fragile product” and requ... Se mere
Virksomheden har svaret
Max was very helpful and knowledgeable and arranged for exactly the hearth stone we wanted in riven skate to out precise requirements in a single piece. First class in all regards!
Virksomheden har svaret
Family run since 2003. The finest luxury fireplaces, wood burning stoves, bioethanol, gas and electric fires. Full Supply, Design, Renovation And Installation. HETAS And Gas Safe Registered. Full In-House Team. Visit Our Berkshire Showroom Today
Unit 49, Easter Park, RG7 2PQ, Reading, England, Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant company to deal with. Loads of help, with all my questions answered so I was completely happy with my purchase.
Max went above and beyond to make sure I was happy. Our hearth looks absolutely beautiful at home, and it’s fantastic quality. Thanks Max!

Besvarelse fra Bonfire Fireplaces And Stoves
Excellent customer service!
The team, especially Laura, were very patient as our requirements evolved!
We are really happy with the fireplace and would highly recommend Bonfire.

Besvarelse fra Bonfire Fireplaces And Stoves
Max was very helpful and knowledgeable and arranged for exactly the hearth stone we wanted in riven skate to out precise requirements in a single piece. First class in all regards!

Besvarelse fra Bonfire Fireplaces And Stoves
Great service (and price) from Bonfire. Max (their e-commerce specialist) was particularly helpful

Besvarelse fra Bonfire Fireplaces And Stoves
Max was great at arranging prompt delivery for my fireplace surround. Fast and reliable service!

Besvarelse fra Bonfire Fireplaces And Stoves
Bravo Max Barlow...great service, advice and professional knowledge and guidance through my fireplace story! It is looking fabulous thanks to Max!

Besvarelse fra Bonfire Fireplaces And Stoves
Big shout out to Max for recommending our lovely new log burner. We really appreciated the help to fit our budget. Would highly recommend Bonfire!

Besvarelse fra Bonfire Fireplaces And Stoves
I ordered a heat shield for a wood beam placed above a burner. The product is top-quality, very well made and the communication by Max was very clear on delivery date. Highly recommended.

Besvarelse fra Bonfire Fireplaces And Stoves
Heat Shield For Fireplace Beams - Great product - exactly what i was looking for and easy to fit. Great service from Max. Prompt replies and quick service. Thanks again.

Besvarelse fra Bonfire Fireplaces And Stoves
Friendly and Efficient. Would recommend them without hesitation.
Bill Beck.

Besvarelse fra Bonfire Fireplaces And Stoves
Great customer service from Max.
Required a spare piece of glass for my Contura stove. Bonfire sourced the item from the manufacturers in Sweden with little fuss. Took a little while to get the item, but this was due to the manufacturer rather than Bonfire.

Besvarelse fra Bonfire Fireplaces And Stoves
Item delivered promptly and exactly as ordered.

Besvarelse fra Bonfire Fireplaces And Stoves
Great customer service, friendly and swift delivery.

Besvarelse fra Bonfire Fireplaces And Stoves
Impossible to buy from them. A £337 fireplace beam attracts a premium delivery service charge of £245, nearly doubling the cost of the product. The explanation that this is “fragile product” and requires bespoke handling does not bode well for the robustness of the product or a trouble free install.

Besvarelse fra Bonfire Fireplaces And Stoves
Laura was extremely helpful providing information on the outdoor fire that we bought and processing the order. Bonfire also exceeded our expectations for delivery as we were looking to have it for a family event, Laura going out of her way to make sure it was delivered before that.

Besvarelse fra Bonfire Fireplaces And Stoves
Excellent service from initial query, placing order, through to delivery. Max Barlow responded to my initial query very quickly and was able to provide answers regarding the fire purchased. Max was very helpful, handled the order and arranged an agreed delivery date. Good communication from Max throughout this whole process - Thank you Max

Besvarelse fra Bonfire Fireplaces And Stoves
Thank you for a pleasant experience and service. A particular thank you to Maxwell! The information and knowledge provided including other suggestions was much appreciated. We opted to install the Gazco eMotiv 74 Inset Electric Fire, A faultless product. Our client is very happy – look forward to ordering more in the future. Many thanks.

Besvarelse fra Bonfire Fireplaces And Stoves
Max Barlow was very proactive in handling our order and keeping us informed on our order process and arranged delivery date. Great product delivered with helpful driver.

Besvarelse fra Bonfire Fireplaces And Stoves
Great experience using the team at Bonfire for my new British Fires fireplace. Great showroom where I could see the product in action before ordering and the team answered all my questions before a hassle free purchase. Highly recommended!

Besvarelse fra Bonfire Fireplaces And Stoves
From the first phone call through to receiving the product we experienced excellent customer service and are very pleased with our purchase. Thank you very much! The shop is good with lots on display and staff are very happy to help.

Besvarelse fra Bonfire Fireplaces And Stoves
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.