Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Spent a lot of money on a luxury watch, it was cared for, in the perfect condition upon arrival, fairly priced, quickly shipped, and they stayed in communication the whole time. Five stars would absol... Se mere

Bedømt til 5 ud af 5 stjerner

The Bogossia Team is a proven and trusted source within the watch industry. They have my trust…that the watch is running well, it will be as described (if not better), shipping is fast and complete... Se mere

Bedømt til 5 ud af 5 stjerner

I can’t recommend these folks highly enough. I purchased a beautiful 1675 which was shipped and arrived quickly to the UK. Unfortunately there was a small issue which needed to be fixed. I had a new... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I recently purchased a Rolex 1675 from Bogossia. Karl went above and beyond after initially reaching out regarding the watch. He was very patient, answering all of the questions I threw at him and pr... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Smykkeforretning

Skrevet af virksomheden

Your go-to source for exquisite jewelry, pre-owned vintage & modern luxury watches. Rolex, Omega, IWC, Panerai, AP, Zenith and more. With access to a network of dealers we’re able to procure any watch you desire.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

71 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great buying experience

Great buying experience, very good communication throughout the process. I would not hesitate to work with them again.

16. september 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you Duncan for sharing your experience, looking forward to serving you again in the future!

Bedømt til 5 ud af 5 stjerner

Superb experience all around.

I can’t recommend these folks highly enough. I purchased a beautiful 1675 which was shipped and arrived quickly to the UK. Unfortunately there was a small issue which needed to be fixed. I had a new shipping label within 24 hours and the watch returned back to me within a couple of weeks.

Expect a no-pressure sales experience and superb aftercare from Karl and the team at Bogossia. Will shop again!

24. august 2024
Uopfordret anmeldelse
Bogossia-logo

Besvarelse fra Bogossia

Thank you James for the kind words, glad to hear you had a positive experience!

Bedømt til 5 ud af 5 stjerner

Trustworthy and Great to Work With

Laurent went above and beyond in working with me to purchase a Rolex red Submariner. He was patient, transparent and communicated great. He is trustworthy and has a high level of integrity, and I look forward to working with him in sourcing and securing other watches on my wish-list. Thanks Laurent.

22. august 2024
Uopfordret anmeldelse
Bogossia-logo

Besvarelse fra Bogossia

Thank you for sharing your experience with others, really appreciated!

Bedømt til 5 ud af 5 stjerner

Excellent seller

Very professional people, they were able to find me the watch i was looking for, and the condition was perfect as advertised. Delivery was also fast and on time, thx again!
I highly recommend them !

8. august 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you for sharing your experience with others, really appreciated!

Bedømt til 5 ud af 5 stjerner

Great find for the collection

The team at Bogossia was knowledgeable, patient, and thorough with impressive attention to detail. The watch was exactly as described and arrived well-wrapped and beautiful. Highly recommend

8. august 2024
Bogossia-logo

Besvarelse fra Bogossia

Thanks for sharing your feedback, we really appreciate it and look forward to serving you in the future!

Bedømt til 2 ud af 5 stjerner

Reneged on free service to fix undisclosed issue

I purchased a watch from Bogossia's website in June 2024 that was described as having been "thoroughly checked and keeps excellent time, requiring no immediate service." When I received the watch, it was clearly skipping beats, with the seconds hand visibly jerking and jumping in several areas around the dial. This was not mentioned in the listing and is not normal operation for any watch, even for the slower-beating movement in this specific watch. I emailed customer service with a video demonstrating the issue. They promptly and explicitly stated in writing that they would take care of a full service, free of charge. However, when I shipped the watch back for the service, a different person responded and changed their tune, instead saying that the issue was only aesthetic, that the watch did not need a service, and that the commitment to servicing the watch free of charge by the other representative was a misunderstanding. They then instead offered to service the watch in-house for an additional payment of $600, or return the watch for a refund. I expressed my dissatisfaction with the situation and we eventually agreed that they would refund $350 to cover a portion of the service cost directly from the manufacturer. The only reason I agreed to this is because it's a watch that's becoming increasingly difficult to find in good condition and as much much I disagreed with how they handled the situation, I still would rather have the watch.

If it weren't for this issue, this would have been a 5-star experience. They were incredibly responsive and professional, all other details about the watch were accurate, and they shipped quickly and securely.

Bottom line is that they sold a watch with an issue that, if it truly had been "thoroughly checked," would have been apparent to them. Aesthetic or not, skipping beats is not normal operation for any watch and indicates an underlying issue in the movement, which should have been clearly called out in the listing. They either knew about the issue and chose not to disclose it, or didn't know about the issue, which brings into question how thoroughly they check the watches they sell. And for them to initially agree to servicing the watch free of charge to fix that issue and then renege on that offer, is bad business.

While I would hope my experience is a one-off and not representative of their typical business dealings, I cannot do business with them again in good faith.

24. juni 2024
Uopfordret anmeldelse
Bogossia-logo

Besvarelse fra Bogossia

Thank you for sharing your thoughts Alex and we’re sorry our service wasn’t up to your expectations. We always check all the watches we sell for accuracy, put them on a timegrapher and check with our watchmaker if they need service. If the watch doesn’t need service, we don’t service it and state on our description “Unknown”under service history.

After you reported your concern in June about the seconds hand jittering between 10-13 minute marker, we took care of shipping the watch back to us free of charge (and back to you), and paid our watchmaker to spend almost one hour looking and testing different movement parts: The same outcome was that it was purely aesthetic and does not impact the accuracy of the watch. Yet we were still willing to service the watch just to put your mind at ease, but that required a part replacement and a full service at a price tag of $600, and we were willing to cover more than half of that cost—which by the way all pre-owned watch stores will never offer, as when they state the watch service is “Unknown” it means you’re buying as-is.

You had 7 days to return the watch and receive a full refund, as if this never happened. However, you knew that finding a timepiece in this condition, with a complete set, at the price you paid, was nearly impossible. Even if you take this 20-year-old watch to IWC for service and pay $900—minus the $350 refund we offered—the deal you got would be a steal.

Almost a month later you asked us if we would offer a full refund back, we wanted to make an exception but we had to charge a restocking fee as when we received the watch from you it was very apparent that the watch has been worn all this time, and the condition wasn’t matching our original photos. Instead you expected a full refund.

Despite our 40 emails and exhaustive efforts to ensure your satisfaction, we were genuinely surprised to see this review today.

Bedømt til 5 ud af 5 stjerner

Very good experience

Very good experience, very good communication, fast shipment 👌👌

26. juli 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you for sharing your thoughts, looking forward to serving you again in the future!

Bedømt til 5 ud af 5 stjerner

Great experience. Highly recommend!!

I recently purchased a Rolex 1675 from Bogossia. Karl went above and beyond after initially reaching out regarding the watch. He was very patient, answering all of the questions I threw at him and provided me with whatever additional photos I asked for. He is also very versed in vintage Rolex which made the transaction even better. I’ve purchased a few other vintage Rolex’s from various dealers and Karl/Bogassia was hands down a much better experience from start to finish. I’ll definitely be a return customer.

10. juli 2024
Uopfordret anmeldelse
Bogossia-logo

Besvarelse fra Bogossia

Thank you Michael for the kind words and sharing your experience with others. We look forward to serving you again in the near future!

Bedømt til 5 ud af 5 stjerner

Very professional service

Very professional service: through and to the point.
The watch I received was exactly as advertise and in the indicated condition, which is very important when purchasing a vintage watch. I got a '69 Omega Speedmaster professional pre-moon, and Boghossia provided me with a most excellent specimen.

3. juni 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you for your feedback Mr. Ramy, glad to hear you’re enjoying your timepiece.

Bedømt til 5 ud af 5 stjerner

Omega Speedmaster Schumacher Legend Panda dial

I have been looking for a Omega Speedmaster Schumacher Legend (Panda Dial) for a longtime. I finally found one at Boghossian Jewelry. They even found extra bracelet links for me. They say that when you are looking to buy a watch, that you should buy the buyer. In this case you have nothing to worry about and can feel at ease buying a truly authentic watch from them. They are very honest and accurate with the description of their watches. So, you are always guaranteed to receive a good quality watch! They are for sure one of my main go to watch dealers.

29. juni 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you for the kind words, we’re here to serve you if you need further assistance!

Bedømt til 5 ud af 5 stjerner

Highly recommended, great customer service!

I recently bought a timepiece from their online store, and they went above and beyond making sure everything was just right, their customer service was amazing! They even followed up after my purchase to ensure I was happy, highly recommend !

29. juni 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you for putting your trust in us, really appreciated!

Bedømt til 5 ud af 5 stjerner

Best customer service

This is my second time ordering from Laurent (gift for my mother in law) and he was such a gentleman the whole time answering my questions right away plus super fast delivery again - couldn't be happier!

18. maj 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you for your return visit; we're thrilled to have exceeded your expectations once more!

Bedømt til 5 ud af 5 stjerner

Knowledgeable

Knowledgeable, trustworthy, great pricing, zero BS. Might seem a bit in your face at first, but Laurent knows his game and plays it well. Zero risk and all real. Thank you.

14. maj 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you for the great feedback, we’re glad you appreciated our expertise and pricing. Looking forward to serving you in the future!

Bedømt til 5 ud af 5 stjerner

You’re simply the best!

When you have Laurent, you don’t need to look anywhere else. The highest integrity, the most professional service I have experienced for watch sales. Thank you sir!

6. maj 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you for your kind words! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Bedømt til 5 ud af 5 stjerner

Communication, Trust & Excellence

First shopping experience here at Boghossian Jewelry with Laurent.
Laurent has been caring for everything, from answering all my questions, to sending extra pictures and shipping my watch securely.

Seriously, I couldn’t be happier with my experience. The watch I received is exactly the one expected, I learned many details about it communicating with Laurent. Trustworthy +++

I will buy again for sure if something catch my attention ;)
Thank You !

3. maj 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you for your feedback! We're thrilled you had a great experience shopping with us. We're glad you're happy with your watch and look forward to helping you again soon!

Bedømt til 5 ud af 5 stjerner

Positive Communication and Service

I am happy with the positive, direct and easy communication throughout the buying process, and was happy Boghossian took the time to re-measure the watch accuracy. Turned out the watch was less accurate than they first thought but made sure to service it first before sending (without charge). I received a fair price and would definitely buy through them again, in fact, I would check here first before going anywhere else to buy a watch.

1. maj 2024
Bogossia-logo

Besvarelse fra Bogossia

Thank you for your feedback, we’re thrilled you liked our communication and service. We're committed to fair prices and excellent service and look forward to helping you again in the future!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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